Claire Benn
Musselburgh,East Lothian
Summary
Accomplished professional with a strong background in strategic planning, leadership, and quality assurance. Demonstrates exceptional problem-solving abilities and remains calm under pressure. Adept at public speaking, communication, and team building, with a proven track record in public relations. Committed to leveraging skills to drive organisational success and foster collaborative environments.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Brow Artist
Self Employed
Musselburgh, East Lothian
04.2022 - 08.2025
- Increased client comfort by applying gentle waxing methods.
- Implemented hygienic practices to maintain a clean treatment space.
- Executed meticulous eyebrow shaping, enhancing clients' natural features.
- Conducted comprehensive skin analysis for tailored treatment plans.
- Adapted beauty treatments to address individual client needs.
- Offered expert skincare advice, resulting in increased product sales.
- Maintained professional client records for effective treatment tracking.
- Answered clients' queries and requests by phone and email.
- Attended training to deliver range of professional treatments offered by salon.
- Input bookings into computer system at reception.
- Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Greeted clients into salon, offering refreshments and magazines.
- Performed pedicures and manicures, meeting daily appointment targets.
- Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
- Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
Salon owner
The Wee Browbar
Prestonpans, East Lothian
03.2015 - 04.2022
- Conducted assessments regularly to gauge individual student's grasp of course material.
- Improved students' understanding of beauty techniques by delivering engaging lessons.
- Developed comprehensive lesson plans, ensuring thorough coverage of curriculum.
- Facilitated group discussions amongst students, encouraging peer learning and collaboration.
- Ensured safe usage of equipment during practical sessions, minimising risk of injury or accidents.
- Maintained detailed records of student progress, identifying areas needing improvement.
- Provided constructive feedback to students, enhancing their performance and confidence levels in practical sessions.
- Delivered practical demonstrations on various beauty treatments for better skill acquisition.
- Regularly updated teaching materials, keeping content current and relevant.
- Maintained course records covering attendance, participation and grades.
- Inspected class tools and equipment for wear and completed regular maintenance.
- Helped students understand industry-specific practices and regulations impacting work.
- Facilitated collaboration in class environments, preparing students for future professional work.
- Handled financial transactions accurately, ensuring transparency in business operations.
- Maintained high standards of hygiene within the salon to ensure client safety and well-being.
- Enhanced customer satisfaction by maintaining a clean, comfortable salon environment.
- Developed innovative marketing strategies for increased footfall.
- Demonstrated excellent leadership skills by managing a team of beauty professionals effectively.
- Organised special events such as bridal make-up trials or fashion film shoots, diversifying revenue streams.
Salon owner
Nirvana
Tranent, East Lothian
02.2012 - 07.2016
- Cultivated strong client relationships, fostering loyalty and encouraging repeat business.
- Trained junior therapists in advanced beauty therapy techniques to enhance team capabilities.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Coordinated promotional events for new product launches, boosting brand awareness among clients.
- Delivered high-quality beauty treatments to enhance client satisfaction.
- Maintained stringent hygiene standards within treatment areas to ensure client safety.
- Tailored beauty treatments for various skin types and conditions to maximise results.
- Assisted in managing stock levels of skincare products to prevent service disruptions.
Education
SVQ Level 2 - Beauty Therapy
Edinburgh College
Edinburgh 08.2010 - 06.2011
NVQ Level 5 - Teaching
Milton Keynes College
Milton Keynes 04.2018 - 04.2018
SVQ Level 1 - Photography
Edinburgh College
Edinburgh 08.2022 - 06.2023
SVQ Level 2 - Photography
Edinburgh College
Edinburgh 08.2024 - 06.2025
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Quality Assurance
- Public Relations
References
References available upon request.
Timeline
SVQ Level 2 - Photography
Edinburgh College
08.2024 - 06.2025
SVQ Level 1 - Photography
Edinburgh College
08.2022 - 06.2023
Brow Artist
Self Employed
04.2022 - 08.2025
NVQ Level 5 - Teaching
Milton Keynes College
04.2018 - 04.2018
Salon owner
The Wee Browbar
03.2015 - 04.2022
Salon owner
Nirvana
02.2012 - 07.2016
SVQ Level 2 - Beauty Therapy
Edinburgh College
08.2010 - 06.2011
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