Claire Archer
Highcliffe,Dorset
Summary
Offering strong candidate knowledgeable about maintaining clean and organised environments. With keen attention to detail, strong communication skills, and proactive approach to tasks. Ready to use and develop teamwork, time management, and problem-solving skills in Receptionist role.
Previous experience in customer service , speaking to customers face to face and over the telephone .Taking transactional payments and cash handling.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
self employed domestic cleaner
Diamond White cleaning
Highcliffe , Dorset
2022.03 - Current
- Maintained cleanliness by regularly dusting and polishing furniture.
- Protected customers' privacy whilst maintaining high standard of cleanliness in customer homes.
- Scaled personal growth within housekeeping industry via regular participation in professional training workshops.
- Enhanced overall appearance of property by paying close attention to details during each cleaning job done.
- Provided excellent customer service through clear communication with clients regarding their specific needs.
- Looking after and managing cleans for an Airbnb holiday lets.
- Change overs and cleaning to a high standard.
- Managed around 3 clients a day.
Highcliffe School
Highcliffe School
Highcliffe , Dorset
2019.04 - 2022.03
.Oversaw preparation and cooking of meals in a busy school
.Following food health and Hygiene standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Oversaw daily operations to achieve high productivity levels.
- Making food.
Housekeeping Cleaner
, Hampshire
Education
GCSEs - School
Highcliffe School
Highcliffe 1994.09 - 1999.07
NCFE CASHE LEVEL 2 - Counselling
Bournemouth and Poole College
Poole 2025.09 - 2026.01
Skills
- Empathy understanding
- Patient attitude
- Outbound calls capability
- Discretion and confidentiality
- Self-Motivated initiative
- Cash handling
- Customer Service
- Office equipment operation
- Telephone etiquette
- Polite and friendly
Affiliations
- going to the gym and dog walks.
Timeline
NCFE CASHE LEVEL 2 - Counselling
Bournemouth and Poole College
2025.09 - 2026.01
self employed domestic cleaner
Diamond White cleaning
2022.03 - Current
Highcliffe School
Highcliffe School
2019.04 - 2022.03
GCSEs - School
Highcliffe School
1994.09 - 1999.07