Summary
Work history
Education
Skills
Languages
Timeline
pwb
Ciurar Ileana

Ciurar Ileana

London,Lewisham

Summary

My name is Ileana Ciurar and i am 32 year old from Romania.

Highly motivated and fast-learning individual eager to contribute and grow within a dynamic environment. Possesses a strong sense of duty and unwavering focus on assigned responsibilities. Proven ability to remain calm and maintain a positive attitude in high-pressure situations. Fluent in Romanian and English, with a basic understanding of Spanish."

Work history

Room Attendant

Holiday inn Stratford
London , United kingdom
03 2020 - 06 2020
  • Cleaned per day 20 room hotel to achieve immaculate presentation and hygiene.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Delivered extra linen and toiletries to meet guest needs.
  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Reported maintenance issues for prompt resolution.
  • Improved customer experience with attentively addressing their needs.
  • Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
  • Vacuumed and dusted reception areas and walkways.

Crew Team Member

McDonald's Leytonstone
London , United kingdom
01 2022 - 03 2022
  • Delivered orders to customers swiftly, demonstrating attention to detail.
  • Adhered to food safety legislation whilst preparing dishes.
  • Participated in team briefings for effective communication and understanding of daily goals.
  • Prepared meals for efficient kitchen operations.
  • Maintained cleanliness in dining areas for enhanced customer experience.
  • Worked under pressure during peak hours whilst maintaining high-quality service standards.
  • Managed food preparation tasks, resulting in timely delivery of orders.
  • Attended to customers with friendly and accurate service.
  • Warmly greeted customers and proactively reduced wait times.
  • Prepared and packaged orders with precise presentation skills.
  • Ran orders from kitchen to dining areas.
  • Trained in food safety and hygiene practices.
  • Fried chicken, fish and potatoes to make different fast food dishes.
  • Prepared tea, coffee and carbonated beverages for customers.
  • Operated griddle to heat up or cook meats, cheeses and bread pieces.
  • Work in the kitchen
  • Prepear meals

Sealing assistant

Percy inglés
London , United kingdom
01 2018 - 02 2025
  • Managing with Cashing machine
  • Delivered high quality customer service under pressure during peak hours or sale periods reinforcing brand reputation.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Supervisor

Superior Cleaning plus
London , United kingdom
02 2023 - Current
  • Monitored employee attendance records for maintaining discipline within the team.
  • Ensured smooth operations with regular maintenance checks.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Inspected cleaning quality to achieve pristine standards.
  • Scheduled work shifts to meet cleaning needs and staffing requirements.
  • Specialised in office and retail cleaning services.
  • Supervised team members, enhancing overall productivity and effectiveness.
  • Promoted health and safety policies among staff leading to reduced workplace accidents.
  • Provided training for new staff members to ensure quality service delivery.
  • Trained staff to deliver high-quality cleaning services and boost customer satisfaction.

Education

GCSEs - Estetic Beauty

colegiul tehnic transilvania
08/2010 - 06/2012

Skills

  • Multilingual
  • Problem-solving
  • Communication skills
  • Supervision/Management
  • Staff rota tracking
  • Sickness and Absence management
  • Managing employee
  • Languages:
    * Romanian: Native/Fluent
    * English: Fluent
    * Spanish: Basic
  • Fast Learner,Strong Work "Focused," "Calm Under Pressure," and "Positive Attitude

Languages

Romanian
Native
Spanish
Intermediate
English
Advanced

Timeline

Room Attendant

Holiday inn Stratford
03 2020 - 06 2020

Crew Team Member

McDonald's Leytonstone
01 2022 - 03 2022

Sealing assistant

Percy inglés
01 2018 - 02 2025

Supervisor

Superior Cleaning plus
02 2023 - Current

GCSEs - Estetic Beauty

colegiul tehnic transilvania
08/2010 - 06/2012

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Ciurar Ileana