Highly motivated, detailed-oriented and passionate about using data and market research to improve business performance and customer experience. Experienced in collecting and interpreting statistical data. Skilled at leveraging research to develop actionable solutions to business challenges and utilizing data mining and data visualization techniques to create meaningful insights. Excellent technical aptitude in SPSS and MS Excel, including knowledge of programming languages such as SQL, Python and R paired with first-rate consumer behavior analysis and talent for devising creative strategies.
Hi, I’m
Cipriano Sebastiao
London
Summary
Overview
5
years of professional experience
2
Certifications
Work History
H&M Hennes & Mauritz
Sales Advisor
05.2019 - Current
Job overview
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Developed experience in understanding and analysing customer behaviour, preferences, and sales trends.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Monitored and reported on sales performance metrics, developing an eye for detail and proficiency in handling quantitative data.
Education
University of West LondonLondon, United Kingdom
Bachelor of Science from Psychology
05.2025
University Overview
- Conducted extensive data collection and statistical analysis using software such as SPSS and Excel to interpret research findings, providing a solid foundation in quantitative analysis and data-driven decision-making.
- Developed strong analytical skills through research projects, allowing identification of patterns, insights, and actionable solutions.
- Managed multiple research projects and presented findings, demonstrating the ability to handle complex projects, meet deadlines, and effectively communicate insights to stakeholders.
- Demonstrated written and verbal communication skills by presenting research findings, writing detailed reports, and collaborating with peers and professors.
Ravensbourne UniversityLondon, United Kingdom
Bachelor of Arts from Digital Film Production
05.2020
University Overview
- Degree Awarded with First class honours
- Developed the ability to create compelling narratives through visual media, which translates to crafting clear, engaging data visualizations and reports that effectively communicate insights to stakeholders.
- Gained experience in troubleshooting and solving complex technical and creative challenges during production, which enhanced my ability to approach problems with innovative solutions.
- Managed production timelines, budgets, and team coordination, showcasing strong project management and teamwork skills essential for delivering data-driven projects on time and within scope.
Westminster Kingsway CollegeLondon, United Kingdom
UAL from Creative Media And Technology
06.2017
University Overview
- Degree Awarded with Distinction
- Developed a meticulous eye for detail in editing and post-production, ensuring high-quality outputs. This skill is directly applicable to maintaining data accuracy and ensuring the reliability of analytical results.
Skills
- Data Visualization and Presentations
- MS Excel
- Analytical Problem Solving
- Tableau
- SQL
- Behavioral analysis
- Data Analysis
- Statistical Analysis
- Data Collection
- SPSS
- Quantitative Research
- Consumer Behavior
Languages
Spanish
Native language
English
Proficient
C2
Lingala
Proficient
C2
French
Elementary
A2
Portuguese
Elementary
A2
Software
SPSS
Microsoft Excel
Tableau
Power BI
Python
R
MySQL
Jupyter Notebook
Certification
Data Analysis with R Programming - 2024
Google Data Analytics - 2024
Timeline
Sales Advisor
H&M Hennes & Mauritz
05.2019 - Current
University of West London
Bachelor of Science from Psychology
Ravensbourne University
Bachelor of Arts from Digital Film Production
Westminster Kingsway College
UAL from Creative Media And Technology
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