Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Ciprian-Marian Zlataru

Ciprian-Marian Zlataru

Croydon,United Kingdom

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Keen to develop and advance professionally into position offering additional professional challenge and room for advancement. Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control. Driven Shift Lead Manager with 4 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work history

Shift Manager

Lidl UK
Morden, Merton
06.2019 - Current
  • Adhered to company standards and compliance requirements for operations and cleanliness.
  • Evaluated team outputs and delivered constructive feedback to aid professional development.
  • Kept employees operating productively to meet business and customer needs.
  • Trained and mentored new employees to maximise team performance.
  • Led by example and demonstrated company best practices.
  • Led team of 20+ to achieve KPI targets in fast-paced environments.
  • Increased team efficiency by analysing staff and equipment performance.
  • Conducted audits and reviews to enhance team performance.
  • Addressed staff absences and holiday requests to achieve consistent rota coverage.
  • Ordered stock and procured services to deliver on company goals.
  • Handled disciplinary investigations and hearings with strong employee relations knowledge.
  • Managed staff schedules, ensuring required coverage to meet shift needs within budget.
  • Updated training and procedures to address skills gaps and challenges.

Brista Maestro

Costa Coffee
South Wimbledon, Merton
10.2019 - 05.2020

Customer Assistant

Wilko
Tooting Broadway, United Kingdom
09.2019 - 04.2020
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Offered advice on product selection for enhanced levels of support and service.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Performed daily opening and closing functions and inventory management.

chef

waffle jack's
wimbledon, united kingdom
04.2016 - 09.2019
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
  • Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
  • Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.

Education

Diploma of Higher Education - Natural Science

Liceul Teoretic Eremia Grigorescu
Romania
09.2011 - 05.2016

Diploma of Higher Education - Bussiness and Management

New Durham Collage
04.2020 - 02.2022

Skills

  • Inventory control
  • Engaging leadership style
  • KPI management
  • Performance management
  • Training and development
  • Production oversight
  • Inventory controls
  • Quality Assurance
  • Staff Management
  • Strategic planning
  • Business Development
  • Sales and marketing
  • Business planning

Languages

English
Fluent
Romanian
Native

Timeline

Diploma of Higher Education - Bussiness and Management

New Durham Collage
04.2020 - 02.2022

Brista Maestro

Costa Coffee
10.2019 - 05.2020

Customer Assistant

Wilko
09.2019 - 04.2020

Shift Manager

Lidl UK
06.2019 - Current

chef

waffle jack's
04.2016 - 09.2019

Diploma of Higher Education - Natural Science

Liceul Teoretic Eremia Grigorescu
09.2011 - 05.2016
Ciprian-Marian Zlataru