Hi, I’m
Cindy Anover
London,3160
Summary
Resourceful Sales Executive with year of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers. Dynamic Sales Executive with year of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
2
years of professional experience
4
years of post-secondary education
Work history
Thai Quarter Massage -Gregory Charvy Camden, City of London
Massage Receptionist
09.2023 - Current
Job overview
- Delivered front of house duties with warm and professional manner.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Provided clerical support to company employees, including copying, faxing and file management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange Treatwell/ online appointments.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Took and communicated messages to minimise interruptions to staff workflows.
YUM Thai LTD/ PAR3 Lounge - Gregory Charvy Bushey, City of London
Assistant chef
01.2023 - Current
Job overview
- Liaised with wait staff to ensure service of dishes within 10-minutes of plating, optimising customer satisfaction.
- Created custom menus for private parties, corporate lunches and PR events with 100+ attendees.
- Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.
- Monitored food budget and purchased all supplies within established budget.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Maintained up-to-date knowledge of current food trends to assist with planning innovative menus to drive business.
- Prepared ingredients prior to service, rotating stock and storing in temperature-controlled environments to meet health requirements.
- Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
- Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.
- Rotated frozen food items.
- Cleaned food preparation and storage areas in line with schedule.
- Supported chefs to deliver smooth-running kitchen operations, serving 90+ guests per dinner service.
- Inspected dishes to maintain consistent, high-quality meals and maximum customer satisfaction.
- Implemented effective rosters, successfully anticipating peak business times to determine appropriate staffing levels.
Wela School System - John Vincent FielDavao City , Philippines
Sales And Marketing Specialist at Wela School Syst
11.2021 - 11.2022
Job overview
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
- Managed stakeholder expectations with performance reports and sales forecasts.
- Built public relations strategies for broadened advertising scope.
- Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
- Organised marketing plans and programmes to best support business growth and development.
- Addressed technical support requests and completed effective resolutions within given timeframes.
- Diagnosed and resolved software and hardware faults and reported on root causes.
- Worked with internal teams to provide technical support and guidance on company equipment.
- Installed and repaired electrical and mechanical components and systems to meet project specifications.
- Scheduled planned maintenance during off-shifts to minimise production downtimes.
- Visited customer sites to inspect, maintain and repair diverse types of equipment.
- Addressed faulty systems and worked with clients to resolve installation and repair challenges.
- Documented technical procedures and SOPs to streamline processes.
- Troubleshot and resolved technical issues to restore functionality.
- Coordinated placements for television and radio, social media and print publication advertisements.
Education
Lyceum of the Philippines University Philippines
Bachelor of Business Administration from Marketing Management
06.2016 - 02.2020
Skills
- Post management
- Incoming mail distribution
- Microsoft Office Suite
- Customer-service orientated
- Event coordination
- High efficiency
- Strategic scheduling
- Health and safety procedures
- Customer service
- MS Office proficiency
- Document control
- Email management
- Meeting coordination
- Active listening
- Flexible
- Travel planning
- Online triaging
- Calendar management
- Project scheduling
Languages
English
Upper intermediate
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Massage Receptionist
Thai Quarter Massage -Gregory Charvy
09.2023 - Current
Assistant chef
YUM Thai LTD/ PAR3 Lounge - Gregory Charvy
01.2023 - Current
Sales And Marketing Specialist at Wela School Syst
Wela School System - John Vincent Fiel
11.2021 - 11.2022
Lyceum of the Philippines University
Bachelor of Business Administration from Marketing Management
06.2016 - 02.2020
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