Cillian Broadbery
IT Operations Specialist
Summary
Certified CompTIA IT Operations Specialist currently studying for Security+ and Certified Ethical Hacker certifications. Has extensive customer service experience and IT Operations expertise, long-term goal is to become a Cyber Security Analyst, whilst currently seeking an opportunity in entry-level IT Support.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Night Porter
Eviston House Hotel
01.2023 - 06.2023
- Utilized communication skills to effectively interact with clients and address their needs, showcasing strong customer service abilities.
- Monitored and maintained security systems, demonstrating attentiveness to detail and a commitment to safety protocols.
- Collaborated with team members to optimize workflow efficiency and ensure seamless transitions between shifts, showcasing strong teamwork and interpersonal skills.
Bartender
Total Solutions
01.2022 - 06.2023
- Utilized problem-solving skills to troubleshoot issues with drink orders and resolve any discrepancies, showcasing adaptability and quick thinking in high-pressure situations.
- Managed inventory and stock levels to ensure smooth operations and prevent disruptions, demonstrating organizational skills and attention to detail.
- Operated and maintained POS systems and digital ordering platforms to facilitate efficient transactions, highlighting proficiency in technology usage and software management.
Event Security Guard
Tekken
03.2020 - 06.2022
- Employed keen observation skills and attention to detail to maintain a safe and secure environment during events, demonstrating a commitment to enforcing safety protocols.
- Responded promptly and decisively to security incidents, demonstrating problem-solving abilities and quick decision-making skills.
Education
- IT Support Technician
04.2001 -
I shadowed under an Electronics Repair Technician for one month, learning how to troubleshoot and fix a variety of hardware and software problems, including but not limited to:
- Failing batteries
- Broken touchscreens / digitizers
- Damaged charging ports
- Performance / overheating issues
- Network issues
Skills
Certification
CompTIA Network+
References
Available for references on request.
Timeline
CompTIA Network+
05-2024
CompTIA A+
01-2024
Night Porter - Eviston House Hotel
01.2023 - 06.2023
Bartender - Total Solutions
01.2022 - 06.2023
Event Security Guard - Tekken
03.2020 - 06.2022
Mobifix - , IT Support Technician
04.2001 -
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Estefania Casanova AracilEstefania Casanova Aracil
Hotel Front Desk Receptionist at Renvyle House Hotel, 4 Star HotelHotel Front Desk Receptionist at Renvyle House Hotel, 4 Star Hotel
Judy DrzymalaJudy Drzymala
Manager Housekeeping & Laundry at Hastings House Country House HotelManager Housekeeping & Laundry at Hastings House Country House Hotel
AJAY SINGHAJAY SINGH
Night porter at Inter hotels ltd (Hermitage park hotel)Night porter at Inter hotels ltd (Hermitage park hotel)
Zidane AlbalawiZidane Albalawi
Night porter at ETC Collage ResidentNight porter at ETC Collage Resident