Cieran O'Farrell

- At Wingstop I cover a range of roles, from taking orders at the till to preparing the food in the Kitchen

- I always remain calm and positive during busy and stressful periods, delivering the excellent service that customers deserve

• I was responsible for de-escalating heated situations in a respectful and professional manner, even when delivering bad news.
• I adapted to different tasks depending on company needs, such as covering for kitchen staff, and provided support during high pressure periods.
• I provided excellent customer service as a bartender, and enhanced my knowledge of mixology and beverage preparation.

• At Lake Tekapo I ensured that our customers received a luxury holiday experience by providing exemplary service.
• I bussed tables quickly and efficiently, leaving a lasting impression on each colleague and customer I interacted with.
• I supported my colleagues during busy periods by covering bartending and kitchen duties.

• During my apprenticeship I learnt a variety of trade skills including the use of tools and cleaning apparatus.
• I was responsible for the upkeep and maintenance of workspace units rented to our customers.
• I was trained in handling chemicals safely, as well as cash handling and deep cleaning.

• I provided excellent service to my small town community, and handled the maintenance of the shop front. This included stocking shelves, answering queries and creating long lasting connections with our customers.

• While working as a Customer Support Partner, I ensured our patrons received the level of care they deserved, and handled any complaints with empathy and dignity.
• I also assisted at the Bureau de Change, where I learnt to handle foreign currencies and improved on my money handling skills.