Summary
Overview
Work history
Skills
Timeline
Generic

Ciaran McGillivray

Reading,Berkshire

Summary

Experienced professional with focus on customer service/sales.

Loyal employee with solid understanding of training and mentoring. Dedicated team player, proactive and hands-on in task completion. Always Looking to improve and better skills.

Overview

9
9
years of professional experience

Work history

Sales consultant

Currys Mobile/Carphone Warehouse
Reading, Berkshire
09.2021 - 08.2025
  • B2b Sales.
  • Customer Service and Care. (Extended Warranty + Insurance)
  • Microsoft Office.
  • Stock Management/Upkeep.
  • Bank Lodgement + Money Management.
  • Repairs – Warranty and Consumer Law.
  • FCA regulation + Compliance.
  • Escalation Management and Solution.

Sales Assistant - Software

Smyths Toys Superstores
Reading, Berkshire
09.2020 - 06.2021
  • Stock checks/replenishment.
  • Pricing.
  • Promoting deals.
  • Hit department targets.
  • Cashing in/out.
  • Refunds.

Sales Assistant

Carphone Warehouse
Reading, Berkshire
03.2019 - 03.2020
  • F2F Sales negotiating to close deals.
  • Pitching and selling insurance.
  • Target driven environment.
  • Working both individually and as part of a sales team.
  • Using PIE CRM/SALES system.
  • FCA training for products.

Line Worker

Denso Manufacturing UK Ltd
Telford, Shropshire
04.2018 - 02.2019
  • Working as part of a team to ensure production doesn't stall.
  • Hands on - Learning new skills to work efficiently.

Student CRM Learner

1st Solution Ltd
Reading, Berkshire
11.2016 - 06.2017

• Working with potential client CV's in a recruitment environment.

• Inputting data in CRM system. Creating profiles.

Skills

  • Account management systems
  • Sales strategies
  • Customer retention strategies
  • Brand representation excellence
  • Email marketing software
  • Objection handling proficiency
  • Product knowledge mastery
  • Payment Processing
  • Product knowledge

Timeline

Sales consultant

Currys Mobile/Carphone Warehouse
09.2021 - 08.2025

Sales Assistant - Software

Smyths Toys Superstores
09.2020 - 06.2021

Sales Assistant

Carphone Warehouse
03.2019 - 03.2020

Line Worker

Denso Manufacturing UK Ltd
04.2018 - 02.2019

Student CRM Learner

1st Solution Ltd
11.2016 - 06.2017
Ciaran McGillivray