Ciaran Tierney
Belfast,Antrim
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Playland
Belfast, Antrim
09.2022 - Current
- Utilised software to process money in ticket sales daily with accuracy.
- Prevented unauthorised access by verifying all tickets for authenticity on guest arrival.
- Enabled smooth Machine operations, performing daily opening and closing functions, including Roulette Tables and Slot machines
- Assisting customers with drinks while also keeping the place clean and tidy
Parcel Sorter
DHL
Belfast, Antrim
06.2022 - 08.2022
- Scanned and labelled multiple parcels per hour, exceeding warehouse targets.
- Practised safe and secure methods of work when handling parcels, reducing product damage.
- Operated scanner device, inputting mail items for tracking.
Bar Staff Member
Mount Charles
Belfast, Antrim
03.2022 - 05.2022
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Secured high-value products in locked cabinets, minimising damage and theft.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Refused drinks service to guests without appropriate proof of age.
Parcel Sorter
Royal Mail
Belfast, Antrim
09.2021 - 02.2022
- Maintained a working environment free from hazard, promptly reporting all safety incidents or concerns to management.
- Identified mechanical deficiencies of many equipment, resulting in warehouse cost savings.
- Attended multiple Health and Safety training to ensure consistent adherence to warehouse safety policies across all tasks.
- Manually loaded, unloaded and moved parcels, lifting and carrying.
Education
GCSEs - Sports studies
Blessed Trinity College
Belfast 09/2020 - 05/2021
GCSEs - English
Blessed Trinity College
Belfast 09/2020 - 05/2021
GCSEs - Maths
Blessed Trinity College
Belfast 09/2020 - 05/2021
GCSEs - Bench & Joinery
Blessed Trinity College
Belfast 09/2020 - 05/2021
GCSEs - Religion
Blessed Trinity College
Belfast 09/2020 - 05/2021
GCSEs - Double Science
Blessed Trinity College
Belfast 09/2020 - 05/2021
A-Levels - Sports
Mercy College Belfast
Belfast 09/2021 -
Skills
- Facility cleaning and maintenance
- Cash handling accuracy
- Inventory and stock management
- Food and drink order placement
- Money handling
- Outstanding customer service
- Outgoing and enthusiastic
- Confident communicator
- Self-motivated
- Superb time management
Timeline
Floor Staff Member
Playland
09.2022 - Current
Parcel Sorter
DHL
06.2022 - 08.2022
Bar Staff Member
Mount Charles
03.2022 - 05.2022
Parcel Sorter
Royal Mail
09.2021 - 02.2022
GCSEs - Sports studies
Blessed Trinity College
09/2020 - 05/2021
GCSEs - English
Blessed Trinity College
09/2020 - 05/2021
GCSEs - Maths
Blessed Trinity College
09/2020 - 05/2021
GCSEs - Bench & Joinery
Blessed Trinity College
09/2020 - 05/2021
GCSEs - Religion
Blessed Trinity College
09/2020 - 05/2021
GCSEs - Double Science
Blessed Trinity College
09/2020 - 05/2021
A-Levels - Sports
Mercy College Belfast
09/2021 -
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