Ciaran McWee
Glasgow
Summary
Business management undergraduate at Glasgow Caledonian University with experience in customer service, retail operations, and parliamentary administration. Skilled in handling public enquiries, managing correspondence, and supporting administrative workflows. Strong communication, organisation, and stakeholder-facing professionalism in fast-paced team environments.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Moffat Garden Centre
Moffat
02.2026 - 08.2026
- Delivered high standards of customer service, enhancing customer satisfaction in a busy retail environment.
- Assisted customers with product enquiries, providing tailored advice to meet their needs.
- Process customer transactions accurately and efficiently.
- Develop strong communication, problem-solving and customer-service skills.
- Maintained stock levels and created attractive product displays, improving overall store presentation.
- Assisted colleagues with daily tasks to enhance teamwork. with day-to-day retail operations.
- Work effectively as part of a team while responding to changing customer and operational demands.
Parliamentary Office Work Experience
Local MSP/MP Office
05.2024 - 05.2024
- Assisted constituents with enquiries and casework, ensuring timely and effective resolution.
- Managed and recorded correspondence with attention to detail, facilitating clear communication and effective response.
- Communicated with members of the public in a professional and respectful manner.
- Gained experience of handling sensitive information and maintaining appropriate confidentiality.
- Supported daily administrative operations in parliamentary office, enhancing overall office efficiency.
- Developed an understanding of public services, government processes and the operation of a constituency office.
- Participated in election canvassing activities and public engagement.
- Worked effectively within a professional environment while managing competing tasks and priorities.
Education
Advanced Higher -
Moffat Academy
Moffat2026
Higher Qualifications -
Moffat Academy
Moffat2025
National 5 Qualifications -
Moffat Academy
Moffat2024
BA (Hons) - Business Management
Glasgow Caledonian University
Glasgow06-2030
Skills
- Retail Sales Techniques
- Customer Service & Client Relations
- Telephone communication
- Data administration
- Microsoft Office Suite
- Event support
- Teamwork & Collaboration
- Time management
- Problem solving
- Commercial awareness
- Stakeholder engagement
- Communication & Interpersonal Skills
REFERENCES
Available upon request.
INTERESTS
- Hill Walking & Climbing
- Sports & Physical Activity
- Business & Entrepreneurship
- Current Affairs
- Community Engagement
LEADERSHIP & VOLUNTEERING
School Fundraising Committee Member, Helped organise fundraising activities and community events., Worked collaboratively with fellow committee members to plan and deliver activities., Supported fundraising initiatives for local charities and community causes., Developed practical experience in teamwork, event planning and organisation., Contributed ideas and took responsibility for assigned tasks.
Timeline
Sales Assistant
Moffat Garden Centre
02.2026 - 08.2026
Parliamentary Office Work Experience
Local MSP/MP Office
05.2024 - 05.2024
Advanced Higher -
Moffat Academy
Higher Qualifications -
Moffat Academy
National 5 Qualifications -
Moffat Academy
BA (Hons) - Business Management
Glasgow Caledonian University