Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ciara Jane Horan

London

Summary

Personal Statement I am responsible, hardworking, motivated and always work to the best of my capability, an independent worker and team player with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. I am a confident individual with strong communication skills with a flexible schedule. I enjoy learning and getting experience from new roles and tasks, and always willing to take up the opportunity to broaden my knowledge. Having spent the first part of my career working within health sector I am keen to move my experience into a professional environment.

Overview

3
3
years of professional experience

Work history

Medical Education Officer

National health, NHS
06.2021 - Current
  • Organising and co-ordinating inductions for new rotations of doctors that are joining the trust.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.
  • Organised training sessions for all individual trainees who are joining the NHS trust.
  • Organising team meetings and communicating across different departments, cross checking diaries for availability.
  • Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
  • Solely organising academic teaching afternoons for over 150 doctors - Including; booking educational speakers, booking venues, ordering catering, setting up the venue, setting up sound systems, gathering feedback for the speaker.
  • Collaborated with admin teams, human resources and finance department on special projects.
  • Purchased office supplies to maintain consistent inventory.
  • Managed events, booked venue and sent invitations to guests.
  • Developing simulation training sessions for incoming trainees.
  • Produced project and internal reports to review programme success.
  • Tracking budgets for the department as a whole.
  • Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.

Receptionist/Administrator

Goddard's Veterinary Hospital
07.2020 - 06.2021
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Kept reception area clean and neat to give visitors positive first impression
  • Corresponded with clients through email, telephone or postal mail
  • Operated multi-line telephone system to independently handle over 150 calls each day
  • Answered and quickly redirected up to 25 calls per hour
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Supported various administrative duties by proofreading, transcribing and invoicing
  • Resolved customer problems and complaints by action
  • Balanced Vets availability, customer schedules and maximum load levels when scheduling appointments
  • BVRA certification.

Veterinary Assistant

07.2020 - 11.2020
  • Triaged incoming patients to determine treatment needs and urgency of care
  • Answered owners' animal health questions and educated on healthy animal care practices
  • Practiced veterinary medicine with emphasis on preventive care, chronic disease management, and emergency medicine in small animals
  • Reviewed pet health history, examined animals, conducted tests and prescribed treatments for diagnosed conditions
  • Cared for animal's pre-surgery
  • Assisted veterinary surgeon in soft tissue and orthopaedic surgeries and procedures across variety of domestic and exotic species of animals
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition
  • Assisted Veterinarians/ Nurses in performing basic exams and tests such as faecal and blood analysis for all species of patients
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions

Education

Level 3 Advanced Technical Extended -

Writtle University College

Diploma - Equine Management Equine management

Trinity Catholic High School Woodford​​​​​

GCSEs -

Trinity Catholic High School
Woodford Green

Skills

  • Leadership trained
  • E-learning understanding
  • Record-keeping knowledge
  • Excel proficiency
  • Reporting and documentation
  • Event coordination
  • Microsoft Office expertise
  • Documentation control
  • Presentation design
  • Motivational leadership style
  • Ability to prioritize

Timeline

Medical Education Officer

National health, NHS
06.2021 - Current

Receptionist/Administrator

Goddard's Veterinary Hospital
07.2020 - 06.2021

Veterinary Assistant

07.2020 - 11.2020

Level 3 Advanced Technical Extended -

Writtle University College

Diploma - Equine Management Equine management

Trinity Catholic High School Woodford​​​​​

GCSEs -

Trinity Catholic High School

Similar Profiles

Create profile
Ciara Jane Horan