Summary
Overview
Work history
Education
Skills
Timeline
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Ciara Dutton

Ickford ,Bucks

Summary

I am a confident and adaptable communicator. A quick and enthusiastic learner, I thrive on learning new skills and completing tasks to a high standard. With excellent time management, a high level of attention to detail and a willingness to apply myself to every aspect of my role. .

I am an intuitive person and draw upon my previous skills whilst continuing to learn and ask questions when required.

Overview

3
3
years of professional experience

Work history

Office Support Assistant

Travelodge Hotel Ltd
Thame, Oxfordshire
01.2025 - Current
  • Oversee incoming calls and emails, ensuring timely responses or directing queries to the appropriate departments.
  • Interact with visitors and colleague to gain deeper insights into their needs and consistently deliver outstanding service.
  • Maintain schedules through strong planning and coordination skills, ensuring tasks are completed on time.
  • Record delivery and collection information using office equipment to guarantee the accurate tracking of items.
  • Uploading invoices and ensuring they are processed and promptly forwarded to the correct department.
  • Welcome new starters and visitors, providing a friendly and professional first impression.
  • Complete weekly and monthly administrative tasks, including regular fire alarm testing.
  • Support colleagues with daily operational needs, such as supplying stationery, and other essential materials.
  • Complete previous employee references requests in a timely manner.
  • Collecting data and collating response using Element Suite and Gmail.

Dance Instructor

TSOD
Thame, Oxfordshire
03.2022 - Current
  • Develop and implement comprehensive lesson plans tailored to improve student performance and engagement.
  • Maintain up-to-date knowledge of current dance techniques and improve teaching methods.
  • Deliver engaging and inclusive dance sessions that encourage participation from students of all abilities.
  • Promote and enforce health and safety practices in all classes, effectively reducing the risk of injury.
  • Provide additional support outside of class hours for students requiring extra assistance.
  • Assist pupils in preparing for external examinations, assessments, and public performances.
  • Choreograph original dance routines for dance shows and school productions.
  • Adapt teaching strategies to suit a wide range of ages and abilities, ensuring every student progresses confidently.
  • Provide one-on-one coaching to refine technique and improve individual performance.
  • Work closely with students to address challenges and boost confidence and creativity.
  • Play a key role in assisting to organise and manage events for students to showcase their ability to parents, peers, and the wider community.
  • Teach group classes of up to 55 students, maintaining high levels of energy, discipline, and engagement throughout.
  • Carrying out a number of administrative duties and record keeping in line with GDPR.

Medical Administrator

Haddenham Medical Centre
Haddenham , Bucks
04.2024 - 11.2024
  • Handled QQF recalls and ensured timely follow-ups were completed efficiently and accurately.
  • Managed all private patient work, maintaining a high standard of accuracy and confidentiality.
  • Responded promptly to email and telephone enquiries (inbound and outbound), boosting patient satisfaction and supporting smooth daily operations.
  • Performed a wide range of administrative duties, including appointment booking, rescheduling, and sending reminders to patients.
  • Accurately completed and processed insurance billing forms and special claims documentation.
  • Scanned and filed documents efficiently, maintaining accurate records in line with data protection standards.
  • Utilised key healthcare systems, including EMIS, Accurx, and Docman, to manage patient records and communications.
  • Facilitated effective communication between medical staff and patients, ensuring seamless information flow and follow-up care.

Bar Staff Member

Chandos Arms Oakley
Oakley , Bucks
09.2023 - 03.2024
  • Efficiently restocked the bar during peak periods to ensure continuous service and product availability.
  • Liaised with kitchen staff to coordinate food orders and ensure smooth and timely service.
  • Assisted in organising and executing special events, contributing to a welcoming and vibrant atmosphere.
  • Carried out bar closing duties, including thorough cleaning, sanitising, and restocking for the next shift.
  • Greeting and serving customers, maintaining a high standard of customer service and professionalism.
  • Processed payments promptly, reducing wait times and improving customer satisfaction.
  • Served food and beverages in a fast paced environment, maintaining accuracy and attention to detail.

Education

GCSEs -

Lord Williams School
Thame, Oxfordshire

Skills

  • Excellent timekeeping and punctuality
  • Strong team player with the ability to work independently
  • Proactive and confident in using own initiative
  • High attention to detail in all tasks
  • Professional email handling and communication
  • Patience and diplomacy in high-pressure situations
  • Fast and adaptable learner
  • Proficient in Google, Microsoft Office, Element Suite
  • Accurate and efficient data entry
  • Skilled at prioritising tasks and managing deadlines
  • Document scanning, digital filing, and record management
  • Effective calendar scheduling and diary management
  • Experience in medical coding and terminology
  • Skilled in insurance claim processing and resolution
  • Strong office administration capabilities

Timeline

Office Support Assistant

Travelodge Hotel Ltd
01.2025 - Current

Medical Administrator

Haddenham Medical Centre
04.2024 - 11.2024

Bar Staff Member

Chandos Arms Oakley
09.2023 - 03.2024

Dance Instructor

TSOD
03.2022 - Current

GCSEs -

Lord Williams School

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