CIANNA KOCH
Salford
Summary
Proactive Business Manager with a strategic mindset and strong analytical and leadership abilities. Skilled in financial management and team collaboration, ensuring smooth operations and goal achievement. Poised to drive significant business growth and operational improvements in a forward-thinking organisation.
Right to work in the UK.
Overview
5
5
years of professional experience
Work history
Business Manager
Group 1 Volkswagen
Manchester
2025.11 - 2026.07
- Elevated F&I profit beyond £1000 per unit using innovative sales processes.
- Delivered comprehensive product training to strengthen sales performance and confidence.
- Guided sales team of 9 executives through daily deal execution and coaching.
- Conducted performance reviews to identify areas of improvement.
Business Manager
Perrys Cupra
Dublin
2024.06 - 2025.11
- Projected financial outcomes every week, enhancing budget accuracy
- Managed daily vehicle stock and implemented dynamic repricing strategies
- Executed marketing campaigns and advertising initiatives for vehicle inventory
- Monitored and integrated Cupra’s quarterly promotional campaigns
Business Manager
Joe Duffy Audi
Dublin
2023.10 - 2024.06
- Directed the full sales cycle encompassing vehicle sales, insurance products, and customer retention, and win-back strategies
- Provided financial advice to clients
- Specialized in asset finance through collaboration with dedicated lenders
Sales Professional
Lookers Jaguar Land Rover
London
2023.05 - 2023.10
- 40 calls per day to generate new business and upsells
- Attendance in various training courses and workshops
- Maintained a high NPS score
- Luxury sales experience
Business Manager
Go Auto General Motors
Vancouver
2021.12 - 2023.03
- Full sales cycle from selling cars, insurance products, win-backs, and retention
- Responsible for overseeing and monitoring customer loan applications and perform loan approval process
- Maintained and achieved a high level of performance, consistently meeting or exceeding targets
Education
Bestfit Excellence in Selection Recruitment -
Perrys
QFA Loans and Regulations - undefined
Institute of Bankers Ireland
Finance Management Certification - undefined
First Canadian Financial Group
Motor Vehicle Salesperson/ Representative License - undefined
Vehicle Sales Authority Of British Columbia
Skills
Financial forecasting
CRM systems
Management of the customer satisfaction index
Process efficiency improvements
Presentation skills
Financial reporting
Team management & development (9 sales executives)
Market research
MS Excel
B2B/B2C relationship management
Luxury sales
Websites
Timeline
Business Manager
Group 1 Volkswagen
2025.11 - 2026.07
Business Manager
Perrys Cupra
2024.06 - 2025.11
Business Manager
Joe Duffy Audi
2023.10 - 2024.06
Sales Professional
Lookers Jaguar Land Rover
2023.05 - 2023.10
Business Manager
Go Auto General Motors
2021.12 - 2023.03
QFA Loans and Regulations - undefined
Institute of Bankers Ireland
Finance Management Certification - undefined
First Canadian Financial Group
Motor Vehicle Salesperson/ Representative License - undefined
Vehicle Sales Authority Of British Columbia
Bestfit Excellence in Selection Recruitment -
Perrys