Summary
Overview
Work history
Education
Skills
Timeline
Generic

Cian McShane

Newry

Summary

Experienced leader in logistics and transportation, skilled in staff development, workflow optimization, and strategic planning. Proven ability to create productive work environments that drive business growth. Strong background in multi-drop delivery and route optimization, ensuring timely and efficient service. Committed to enhancing team performance and operational success.

Overview

3
3
years of post-secondary education
7
7
years of professional experience

Work history

Delivery driver

Tesco Extra
Newry, Newry Mourne and Down
2026.01 - Current
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Coordinated delivery schedules for optimum time management.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Provided excellent customer service, enhancing company reputation.
  • Attended training sessions regularly to enhance knowledge of safety protocols. regularly improving knowledge of safety protocols and procedures.

Customer assistant

Marks & Spencer
Newry, Newry Mourne and Down
2024.12 - 2025.12
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.

Supervisor

La Dolce Vita
Newry, Newry Mourne and Down
2019.02 - 2024.12
  • Fostered a positive work culture to boost employee morale.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Organised team resources, resulted in improved project timelines.
  • Identified potential risks and mitigated them through proactive measures.
  • Gained experience working with various types of ovens, increasing proficiency and versatility as a chef.
  • Handled difficult customer situations calmly, retaining their loyalty and repeat business.
  • Trained new staff members, leading to improved service standards.
  • Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.

Education

A-Levels - English Language, History

The Abbey Grammar Boys
Newry, Newry Mourne and Down
2021.09 - 2023.06

BTech - ICT

The Abbey Grammar CBS
Newry, Newry Mourne and Down
2021.09 - 2023.06

Skills

  • Commercial driving licence
  • Knowledge of traffic regulations
  • Multi-Drop delivery experience
  • Route optimisation
  • Schedule adaptability
  • Team collaboration
  • Communication skills
  • Calm under pressure

Timeline

Delivery driver

Tesco Extra
2026.01 - Current

Customer assistant

Marks & Spencer
2024.12 - 2025.12

A-Levels - English Language, History

The Abbey Grammar Boys
2021.09 - 2023.06

BTech - ICT

The Abbey Grammar CBS
2021.09 - 2023.06

Supervisor

La Dolce Vita
2019.02 - 2024.12
Cian McShane