Summary
Overview
Work history
Education
Skills
Languages
Timeline
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CHY FAKID AL ZAWAD

London

Summary

Accomplished professional with extensive expertise in store operations optimisation and people management. Demonstrates proficiency in Microsoft Office Suite and inventory control software, coupled with strong analytical-thinking and data analysis skills. Adept at financial reporting, budget management, and profit and loss understanding, ensuring efficient supply chain coordination and logistical planning. Proven track record in customer service excellence, complaint handling expertise, and brand awareness promotion. Committed to enhancing store layout planning and executing effective promotions to drive business growth.

Overview

5
5
years of professional experience

Work history

Assistant store manager

Roosters Piri Piri
City of London
03.2021 - 05.2024
  • Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
  • Enhanced customer service by training store staff on product knowledge and sales techniques.
  • Implemented promotional activities, increased product visibility and awareness amongst customers.
  • Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
  • Developed strong relationships with suppliers for prompt delivery of orders.
  • Managed cash registers, handled financial transactions accurately.
  • Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
  • Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
  • Led daily operations to maintain smooth store running.
  • Attended to customer needs promptly, leading shop teams by example.

Teacher

Sylhet Math Club
Sylhet
01.2019 - 11.2020
  • Encouraged students to persevere with challenging tasks.
  • Adhered strictly to syllabus guidelines whilst teaching various subjects across different grade levels.
  • Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
  • Utilised ICT tools, enhanced interactive learning experience in classrooms.
  • Differentiated instruction to customise lessons for student abilities and skill level.
  • Created lesson plans in accordance with national curriculum and school-wide curriculum standards.
  • Designed presentations, visual aids and worksheets to enhance learning experience.
  • Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.

Education

Bachelor of Business management - Business management

University of Roehampton
London, ENG
09/2020 - 09/2023

Higher school certificate - Business department

Scholarshome

Secondary school certificate - Business department

Scholarshome

Skills

  • Microsoft office suite proficiency
  • Inventory control software
  • Store layout planning
  • Promotions execution
  • Supply chain understanding
  • Customer orientation
  • Complaint handling expertise
  • Brand awareness promotion
  • Personal organisation
  • Scheduling employees
  • Leadership qualities
  • Store operations optimisation
  • Financial reporting
  • Logistical planning
  • People Management
  • Profit and loss understanding
  • Supply chain coordination
  • Analytical-thinking
  • Market research
  • Data analysis
  • Budget management
  • Microsoft Office Suite
  • Inventory control
  • Customer Service

Languages

Fluent in English
Fluent in Hindi
Fluent in Urdu
Fluent in Bengali
Regional Language - Sylheti

Timeline

Assistant store manager

Roosters Piri Piri
03.2021 - 05.2024

Teacher

Sylhet Math Club
01.2019 - 11.2020

Bachelor of Business management - Business management

University of Roehampton
09/2020 - 09/2023

Higher school certificate - Business department

Scholarshome

Secondary school certificate - Business department

Scholarshome

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CHY FAKID AL ZAWAD