System for Dentist (SFD)
Chyenne Wellington
Receptionist/ Assistant Manager
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. To also seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
Work History
Receptionist & Assistant Office Manager
Chelsea Dental Lounge
London, KEC
12.2021 - Current
- Using the System For Dentist (SFD) software
- Provided callers with address, directions and related information.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Taking and collecting card payments from patients
- Registering new NHS/Private patients
- Processing contracts for new staff and policies
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Bakery Assistant
Rana's Gluten Free Bakery
London, LBH
05.2021 - 12.2021
- Stored, labelled and replenished supplies in compliance with food safety regulations.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Lifted and moved items weighing over 16 kilograms using proper lifting techniques.
- Operated commercial kitchen equipment and tools.
Warehouse Picker
Wincanton (GIG Recruitment)
London, EAL
03.2021 - 05.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Stocked designated items on shelves, end caps and displays.
- Picked and packed order items.
Hospital Porter
Serco (Selective Recruitment)
London, LND
04.2020 - 06.2021
- Transporting patients throughout the hospital
- Delivering medical gas cylinders, equipment, stores, furniture, pharmaceuticals, and pathology items
- Removal and disposal of waste
- Transporting the deceased to the mortuary
- Distributing blood samples, specimens, and medication around the hospital
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
Sales Assistant
Cash Exchange
London, CRY
07.2019 - 12.2019
- Money transfers (Western Union)
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Foreign exchange
- Fielded customer questions to share information about products, availability and pricing.
- Maintained records related to sales, returns and inventory availability.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
Warehouse Worker
Amazon (PMP Recruitment)
London
09.2018 - 01.2019
- Applied packed boxes to the correct post code areas for customers
- Reading information from a handheld scanner
- Relocating products using a pump truck/power pallet truck
- Loaded, unloaded and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated RF scanners to track merchandise and verify contents of containers.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Railroad Conductor
TFL (Integrated Solutions & Carlisle Support Services)
London, LND
02.2018 - 04.2022
- Learn the bus routes
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Assisted passengers with moving and securing baggage.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
- Helped elderly passengers or those with limited mobility enter and exit bus.
- Completed reports covering trip details, vehicle maintenance actions and reportable incidents.
Education
SSC -
Sea Cadets
Tooting Broadway, WND 09.2013 - 09.2019
Higher Education Diploma - Humanities and Social Science- PASSED
Kensington & Chelsea College - Kensington Centre
London, ENG 09.2017 - 06.2018
Vocational -
Kingston College
London, ENG 09.2016 - 06.2017
GCSE -
Carshalton High School for Girls
Carshalton, STN 09.2011 - 07.2016
Skills
Customer/Client relations
Verbal and written communication
Time management
Mail handling
Office administration
Sorting and labeling
Multi-line Telephone Systems
Organisation skills
Staff Management
Scheduling
Software
R4 Dental software
Certification
Food Allergy and Intolerance Training - 07/11/2021
Timeline
Receptionist & Assistant Office Manager
Chelsea Dental Lounge
12.2021 - Current
Bakery Assistant
Rana's Gluten Free Bakery
05.2021 - 12.2021
Warehouse Picker
Wincanton (GIG Recruitment)
03.2021 - 05.2021
Hospital Porter
Serco (Selective Recruitment)
04.2020 - 06.2021
Sales Assistant
Cash Exchange
07.2019 - 12.2019
Warehouse Worker
Amazon (PMP Recruitment)
09.2018 - 01.2019
Railroad Conductor
TFL (Integrated Solutions & Carlisle Support Services)
02.2018 - 04.2022
Higher Education Diploma - Humanities and Social Science- PASSED
Kensington & Chelsea College - Kensington Centre
09.2017 - 06.2018
Vocational -
Kingston College
09.2016 - 06.2017
SSC -
Sea Cadets
09.2013 - 09.2019
GCSE -
Carshalton High School for Girls
09.2011 - 07.2016
Food Allergy and Intolerance Training - 07/11/2021
Manual Handling - 07/11/2021
Food Safety Level 2 - 19/11/2021