CHUN HING (MICHAEL) MAK
Nottingham,British Forces
Summary
Professional with strong expertise in word processing, spreadsheet software, and graphic design. Proven ability in planning and coordinating activities that support emotional development. Committed to creating nurturing environments that enhance growth and learning.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work history
Care Assistant
Maria Mallaband Care Group
Nottingham
2023.03 - 2025.07
- Looking after residents physical, psychological and social needs.
- Day to day help with personal care activities such as washing, personal hygiene, dressing and assisting with meals
- Provided end-of-life care with utmost compassion and sensitivity, offering comfort during difficult times.
- Encouraged independence among patients whilst assisting them with tasks.
- Collaborated with healthcare team for effective patient care delivery.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Provided behavioural/emotional support and supervision for those with dementia and Alzheimer's.
Social Worker
Hong Chi Association
Hong Kong
2022.08 - 2022.11
- Company Overview: Hong Chi Association - Hong Kong
- Provide pre-employment training, on-the-job supervision and supportive services to adults with mild to moderate intellectual disabilities, and assist them in seeking open employment
- Built positive, productive client relationships for enhanced social support.
- Participating in team meetings
- Advocated for client rights and informed service users of options available to them.
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Hong Chi Association - Hong Kong
Driver
Uber
Hong Kong
2016.10 - 2022.07
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Improved fuel efficiency by adopting eco-friendly driving habits.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Ensured prompt delivery of parcels by utilising effective navigation skills.
Houseparent (Disability Support Worker)
The Neighborhood Advice-Action Council
Hong Kong
2021.12 - 2022.03
- Company Overview: The Neighborhood Advice-Action Council - Hong Kong
- General day-to-day running of the boarding house while on shift
- Promoted social inclusion by supporting individual interests, hobbies and social activities.
- Guaranteed physical and emotional wellbeing of residents, incorporating therapy and social-based activities.
- The Neighborhood Advice-Action Council - Hong Kong
Managing Director
Harvest System Formwork Engineering Limited
Hong Kong
2016.08 - 2021.11
- Company Overview: Harvest System Formwork Engineering Limited - Hong Kong
- Oversaw HR functions, including hiring, staffing, training, payroll and labour law compliance.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Harvest System Formwork Engineering Limited - Hong Kong
Assistant Housemother (Child Care Worker)
Hong Chi Children Home
Hong Kong
2019.03 - 2019.11
- Company Overview: Hong Chi Children Home - Hong Kong
- Provided high-quality assessment and residential care for 8 children aged 6- 18.
- Contributed to the development of child care plans, setting specific development goals according to children's needs and wishes.
- Facilitated smooth residence operations, producing and maintaining high-quality records.
- Planned and took part in recreational activities, supporting children to reach their full potential and consistently meet development goals.
- Hong Chi Children Home - Hong Kong
Welfare Worker
The Hong Kong Society for the Aged
Hong Kong
2014.10 - 2016.01
- Company Overview: The Hong Kong Society for the Aged - Hong Kong
- Caseworker of Community care Service Voucher (CCSV) for the elderly
- Design and manage food menu for elderly and process purchase order between company and suppliers
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- The Hong Kong Society for the Aged - Hong Kong
Programme Worker
Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital
Hong Kong
2014.03 - 2014.08
- Company Overview: Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital - Hong Kong
- Developed high-quality training programmes using up-to-date health, fitness and nutrition knowledge.
- Report and escalate for case recording and Individual Care Plan to management as needed
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Reviewed and discussed case history material with multidisciplinary teams, developing best courses of action for new and returning service users.
- Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital - Hong Kong
Service Assistant and Driver
Pok Oi Hospital
Hong Kong
2012.09 - 2014.03
- Company Overview: Pok Oi Hospital - Hong Kong
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Updated monthly mileage records to track trends and identify improvements.
- Planned routes and schedules to achieve consistent service availability.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Pok Oi Hospital - Hong Kong
Program Worker
Chinese YMCA Of Hong Kong
Hong Kong
2011.05 - 2012.09
- Company Overview: Chinese YMCA Of Hong Kong, Coordinate School - Hong Kong
- Coordinate School-based After-school Learning and Support Programmes
- Organize youth group and center mass program Prepare and filing training program documents
- Chinese YMCA Of Hong Kong, Coordinate School - Hong Kong
Education
Higher Diploma - Social Work
Hong Kong College of Technology
2019.09 - 2022.05
Associate Degree - Social Work
Community College of City U
2013.09 - 2016.05
Associate Degree - Marketing
Hong Kong Baptist University
2008.09 - 2010.05
HKCEE - General Studies
The Hong Kong Examinations And Assessment Authority
2004.01 - 2006.01
Skills
- Word processing and spreadsheet software
- Graphic design software
- Childcare intervention strategies
- Activity planning and coordination
- Emotional development support
Additional Information
Driving experience over 13 years, Registered Social Worker (Hong Kong)
Timeline
Care Assistant
Maria Mallaband Care Group
2023.03 - 2025.07
Social Worker
Hong Chi Association
2022.08 - 2022.11
Houseparent (Disability Support Worker)
The Neighborhood Advice-Action Council
2021.12 - 2022.03
Higher Diploma - Social Work
Hong Kong College of Technology
2019.09 - 2022.05
Assistant Housemother (Child Care Worker)
Hong Chi Children Home
2019.03 - 2019.11
Driver
Uber
2016.10 - 2022.07
Managing Director
Harvest System Formwork Engineering Limited
2016.08 - 2021.11
Welfare Worker
The Hong Kong Society for the Aged
2014.10 - 2016.01
Programme Worker
Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital
2014.03 - 2014.08
Associate Degree - Social Work
Community College of City U
2013.09 - 2016.05
Service Assistant and Driver
Pok Oi Hospital
2012.09 - 2014.03
Program Worker
Chinese YMCA Of Hong Kong
2011.05 - 2012.09
Associate Degree - Marketing
Hong Kong Baptist University
2008.09 - 2010.05
HKCEE - General Studies
The Hong Kong Examinations And Assessment Authority
2004.01 - 2006.01