Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

CHUN HING (MICHAEL) MAK

Nottingham,British Forces

Summary

Professional with strong expertise in word processing, spreadsheet software, and graphic design. Proven ability in planning and coordinating activities that support emotional development. Committed to creating nurturing environments that enhance growth and learning.

Overview

14
14
years of professional experience
9
9
years of post-secondary education

Work history

Care Assistant

Maria Mallaband Care Group
Nottingham
03.2023 - 07.2025
  • Looking after residents physical, psychological and social needs.
  • Day to day help with personal care activities such as washing, personal hygiene, dressing and assisting with meals
  • Provided end-of-life care with utmost compassion and sensitivity, offering comfort during difficult times.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Collaborated with healthcare team for effective patient care delivery.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Provided behavioural/emotional support and supervision for those with dementia and Alzheimer's.

Social Worker

Hong Chi Association
Hong Kong
08.2022 - 11.2022
  • Company Overview: Hong Chi Association - Hong Kong
  • Provide pre-employment training, on-the-job supervision and supportive services to adults with mild to moderate intellectual disabilities, and assist them in seeking open employment
  • Built positive, productive client relationships for enhanced social support.
  • Participating in team meetings
  • Advocated for client rights and informed service users of options available to them.
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Hong Chi Association - Hong Kong

Driver

Uber
Hong Kong
10.2016 - 07.2022
  • Showcased strong ability to handle high pressure situations calmly during peak hours.
  • Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
  • Enhanced customer satisfaction with prompt and courteous delivery service.
  • Improved fuel efficiency by adopting eco-friendly driving habits.
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Assisted in loading and unloading of goods, ensured safe transportation.
  • Ensured prompt delivery of parcels by utilising effective navigation skills.

Houseparent (Disability Support Worker)

The Neighborhood Advice-Action Council
Hong Kong
12.2021 - 03.2022
  • Company Overview: The Neighborhood Advice-Action Council - Hong Kong
  • General day-to-day running of the boarding house while on shift
  • Promoted social inclusion by supporting individual interests, hobbies and social activities.
  • Guaranteed physical and emotional wellbeing of residents, incorporating therapy and social-based activities.
  • The Neighborhood Advice-Action Council - Hong Kong

Managing Director

Harvest System Formwork Engineering Limited
Hong Kong
08.2016 - 11.2021
  • Company Overview: Harvest System Formwork Engineering Limited - Hong Kong
  • Oversaw HR functions, including hiring, staffing, training, payroll and labour law compliance.
  • Maintained smooth operations through careful management of office workflow and administrative processes.
  • Harvest System Formwork Engineering Limited - Hong Kong

Assistant Housemother (Child Care Worker)

Hong Chi Children Home
Hong Kong
03.2019 - 11.2019
  • Company Overview: Hong Chi Children Home - Hong Kong
  • Provided high-quality assessment and residential care for 8 children aged 6- 18.
  • Contributed to the development of child care plans, setting specific development goals according to children's needs and wishes.
  • Facilitated smooth residence operations, producing and maintaining high-quality records.
  • Planned and took part in recreational activities, supporting children to reach their full potential and consistently meet development goals.
  • Hong Chi Children Home - Hong Kong

Welfare Worker

The Hong Kong Society for the Aged
Hong Kong
10.2014 - 01.2016
  • Company Overview: The Hong Kong Society for the Aged - Hong Kong
  • Caseworker of Community care Service Voucher (CCSV) for the elderly
  • Design and manage food menu for elderly and process purchase order between company and suppliers
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • The Hong Kong Society for the Aged - Hong Kong

Programme Worker

Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital
Hong Kong
03.2014 - 08.2014
  • Company Overview: Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital - Hong Kong
  • Developed high-quality training programmes using up-to-date health, fitness and nutrition knowledge.
  • Report and escalate for case recording and Individual Care Plan to management as needed
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Reviewed and discussed case history material with multidisciplinary teams, developing best courses of action for new and returning service users.
  • Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital - Hong Kong

Service Assistant and Driver

Pok Oi Hospital
Hong Kong
09.2012 - 03.2014
  • Company Overview: Pok Oi Hospital - Hong Kong
  • Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
  • Updated monthly mileage records to track trends and identify improvements.
  • Planned routes and schedules to achieve consistent service availability.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Pok Oi Hospital - Hong Kong

Program Worker

Chinese YMCA Of Hong Kong
Hong Kong
05.2011 - 09.2012
  • Company Overview: Chinese YMCA Of Hong Kong, Coordinate School - Hong Kong
  • Coordinate School-based After-school Learning and Support Programmes
  • Organize youth group and center mass program Prepare and filing training program documents
  • Chinese YMCA Of Hong Kong, Coordinate School - Hong Kong

Education

Higher Diploma - Social Work

Hong Kong College of Technology
09.2019 - 05.2022

Associate Degree - Social Work

Community College of City U
09.2013 - 05.2016

Associate Degree - Marketing

Hong Kong Baptist University
09.2008 - 05.2010

HKCEE - General Studies

The Hong Kong Examinations And Assessment Authority
01.2004 - 01.2006

Skills

  • Word processing and spreadsheet software
  • Graphic design software
  • Childcare intervention strategies
  • Activity planning and coordination
  • Emotional development support

Additional Information

Driving experience over 13 years, Registered Social Worker (Hong Kong)

Timeline

Care Assistant

Maria Mallaband Care Group
03.2023 - 07.2025

Social Worker

Hong Chi Association
08.2022 - 11.2022

Houseparent (Disability Support Worker)

The Neighborhood Advice-Action Council
12.2021 - 03.2022

Higher Diploma - Social Work

Hong Kong College of Technology
09.2019 - 05.2022

Assistant Housemother (Child Care Worker)

Hong Chi Children Home
03.2019 - 11.2019

Driver

Uber
10.2016 - 07.2022

Managing Director

Harvest System Formwork Engineering Limited
08.2016 - 11.2021

Welfare Worker

The Hong Kong Society for the Aged
10.2014 - 01.2016

Programme Worker

Wong Cho Tong Care & Attention Home, Tung Wah Group Hospital
03.2014 - 08.2014

Associate Degree - Social Work

Community College of City U
09.2013 - 05.2016

Service Assistant and Driver

Pok Oi Hospital
09.2012 - 03.2014

Program Worker

Chinese YMCA Of Hong Kong
05.2011 - 09.2012

Associate Degree - Marketing

Hong Kong Baptist University
09.2008 - 05.2010

HKCEE - General Studies

The Hong Kong Examinations And Assessment Authority
01.2004 - 01.2006
CHUN HING (MICHAEL) MAK