Chun Lam
Manchester,United Kingdom
Summary
Friendly, reliable and enthusiastic student seeking a part-time role in retail. I have experience welcoming and guiding visitors, supporting younger students as a School Prefect and communicating with people from different backgrounds. I enjoy working with others, taking initiative and helping people, and I am excited to develop my skills in a customer-focused environment at Urban Outfitters.
Overview
1
1
Certification
Work History
Sales Associate
Urban Outfitters
- Monitored and supported younger students, helping to maintain a positive and respectful school environment.
- Assisted younger pupils with questions and concerns, fostering a supportive and approachable learning environment.
- Welcomed, guided and communicated with parents and visitors around the school.
- Conducted school tours for prospective students and their families, showcasing facilities and activities. and confidently explained my personal experiences and reasons for enjoying the school.
- Acted as a positive role model and represented the school professionally.
- Helped organise and manage school events for parents and special guests, ensuring smooth operations.
- Developed strong confidence in communicating with people of different ages and backgrounds.
- Demonstrated adaptability and the ability to communicate effectively with people from different cultural and linguistic backgrounds.
- Applied multilingual communication skills to assist students in navigating school life and building connections. to help students feel welcomed and supported.
- Facilitated communication for new students by translating essential information and fostering their integration. With limited English proficiency, enhancing their integration and communication within the school.
- Managed group projects by assigning tasks and fostering collaboration among team members, allocating tasks and ensuring collaboration towards successful completion.
- Assisted in planning and organising group tasks to enhance team productivity and ensured tasks were completed collaboratively.
- Presented the group's work, developing confidence in public speaking and professional communication.
- Maintained over 98% attendance across Years 7–11.
Education
GCSEs -
Co-op Academy Swinton
Manchester, MAN 2021 - 2026
Skills
- Communication — Comfortable talking to and helping people of different ages and backgrounds
- Teamwork — Work well with others and enjoy contributing ideas in group tasks
- Leadership — Experience leading group projects and taking responsibility as a School Prefect
- Organisation — Able to manage responsibilities, organise tasks and meet deadlines
- Multilingual Communication — Able to communicate in multiple languages and help students who have difficulty speaking English
- Initiative — Comfortable taking responsibility and stepping in to help when needed
- Problem Solving — Able to think through problems and find practical solutions
- Numeracy — Strong confidence working with numbers, demonstrated through GCSE Mathematics
- Customer Interaction — Friendly and confident when welcoming, guiding and helping people
- Adaptability — Comfortable working with different people and adjusting to new situations
Certification
- Completed the UrbanPlan workshop and presented an urban planning proposal to industry professionals.
Timeline
GCSEs -
Co-op Academy Swinton
2021 - 2026
Sales Associate
Urban Outfitters