Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic

CHUKWUNONSO CHARLES OBIEZE

Enugu

Summary

Astute team player dedicated to customer satisfaction and retention. Possesses superior communication skills coupled with strong problem-solving and conflict-resolution abilities. Offers dependable work ethic and commitment to quality service.

Overview

11
11
years of professional experience
16
16
years of post-secondary education

Work history

Sales and customer service representative

Ake Ohrot Multi Engineering Limited
03.2018 - Current
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Resolved or escalated customer issues for high levels of satisfaction.
  • Worked in collaboration with sales team to achieve collective targets and goals.
  • Maintained detailed records of customer interactions and transactions for efficient follow-up.
  • Assessed customer needs to tailor product recommendations to individual requirements.
  • Coordinated order processing and shipment tracking, achieving accurate and timely deliveries.

Procurement Manager/Sales Manager

MNIGS Nigeria Limited
Eungu State, 11/13 Ezillo Avenue Independence Layout
01.2013 - 01.2018
  • Negotiated contracts and terms successfully, delivering cost and operational efficiency for group.
  • Managed supplier base, developing joint business plans for improved profitability, product and service levels.
  • Prioritised and followed up on critical leads to boost new customer onboarding.

Teacher (NYSC)

Community Secondary School,
Rivers State, Buako Khana LGA
08.2014 - 07.2015
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
  • Taught multiple subjects to students with intellectual or emotional disabilities.

Electrical Engineer

VAASRTOP Nigeria Limited
Enugu State, Corridor Layout, Maryland
12.2012 - 12.2013
  • Supervised technicians and craftspeople during projects.
  • Applied innovative solutions to enhance energy efficiency in electrical systems.
  • Collaborated on cross-functional teams to design and implement innovative solutions, enhancing plant performance and reliability.
  • Kept and updated records on all electrical design changes.

Education

Bachelor - Engineering

Enugu State University of Science and Technology
Enugu, Nigeria
07.2007 - 07.2012

Senior Secondary School Certificate - Science

Moonlight Collage, Olodi, Apapa
Lagos, Nigeria
09.1997 - 06.2003

First School Leaving Certificate (FSLC -

Infant Jesus Nursery/Primary School, Apapa
Lagos, Nigeria
09.1992 - 07.1997

Skills

  • Report generation
  • Data entry
  • Quality Control
  • Design process tool methodology
  • Magnet modelling
  • Circuit modelling
  • Microsoft PowerPoint
  • Mock exam marking
  • Classroom behaviour management
  • Student report writing
  • Pupil motivation strategies
  • 3D CAD

Accomplishments

  • To contribute towards the attainment of organization goals, by turning threats intoopportunities and challenges into success
  • Seeking job opportunity that affords me greater authority, responsibility andexperience
  • And combing there tripod requisite with resultant innate drive and total resource toimpact on the bottom line and the objectives of the organization.

References

Name - Engr. Mac-donald Ebuzoeme

Organization - MNIGS Nigeria Limited

Phone - +2348063537239

Email - ebumac83@gmail.com

Address  - 11/13 Ezillo Avenue Independence Layout Enugu, Enugu State

Timeline

Sales and customer service representative

Ake Ohrot Multi Engineering Limited
03.2018 - Current

Teacher (NYSC)

Community Secondary School,
08.2014 - 07.2015

Procurement Manager/Sales Manager

MNIGS Nigeria Limited
01.2013 - 01.2018

Electrical Engineer

VAASRTOP Nigeria Limited
12.2012 - 12.2013

Bachelor - Engineering

Enugu State University of Science and Technology
07.2007 - 07.2012

Senior Secondary School Certificate - Science

Moonlight Collage, Olodi, Apapa
09.1997 - 06.2003

First School Leaving Certificate (FSLC -

Infant Jesus Nursery/Primary School, Apapa
09.1992 - 07.1997

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CHUKWUNONSO CHARLES OBIEZE