Chukwuma Alex Onwuka
Norwich,NFK
Summary
Detail-oriented Compliance Manager offering eight (8) years of expertise in compliance risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with a proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Dependable and have been successful in developing programs and procedures that improved the team's on-the-job performance. I seek and maintain full-time employment that offers professional challenges by utilizing professional and interpersonal skills, tenacity and a can-do-it approach to work.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Compliance Manager
Heritage Bank Plc
09.2015
- 8 years as Ag. Chief Compliance Officer responsible for the development and implementation of the bank’s compliance manual
- Ensuring adherence to anti-bribery and corruption measures
- Overseeing adherence of operations and relationship managers to all know-your-customer (KYC) and customer due diligence (CDD) measures
- Over 12 million Customers and vendors' transaction monitoring and reporting of suspicious activities to relevant authorities
- Over 40,000 sanctions screening of new to-bank customers before account opening
- Reviewed over 12,000 politically exposed persons' and high-risk customers and vendors’ accounts in last six (6) months
- 1,500 Bank staff trained on anti-financial crimes/ML/TF/PF measures
- Ensuring collaboration with auditors, regulators, and law enforcement agencies
- Quarterly compliance risk report to senior management and board of directors and measures to mitigate them.
Ag. Regional Head
Lagos Mainland
01.2015 - 09.2015
- 8,000 new customer onboarding per quarter
- 12,000 calls to dormant and inactive customers per quarter
- 65% success rate to re-onboard dormant and inactive customers
- 55% cost-to-income ratio
- 35% adjusted profit-before-tax
- 2% non-performing-loan ratio
- 98% customer complaints resolution
- Quarterly regional staff training on new business development
- 8,000 payments card delivery and activation
- 6 monthly strategic business review sessions with executive management
Group Head
Domestic Operations, Enterprise Bank Ltd
01.2008 - 01.2015
- Cheque clearing and settlement of instruments
- Money transfer services
- Treasury operations
- General ledger and accounts reconciliation
- Loan booking and credit services
- Corporate expense management
- Staff training and career planning
- Vault cash management
- Auditors and regulators relationship management
Branch Operations Officer
Citizens Bank
Victoria Island, Lagos
- Monitored performance and completed appraisals for direct reports.
- Reviewed new accounts for required documentation.
- Maintained scheduling of branch staff to keep shifts appropriately staffed.
- Conducted branch management and oversight of market area.
- Balanced daily cash and ATM, immediately documenting inaccuracies.
- Customer services and complaints management
- Accounts reconciliation
- Cash management
Education
MBA - Banking And Financial Support Services
I took courses in Banking Operations, Financial Support Services, International Marketing, Operational Research, Corporate Governance, Business Sustainability.
Bachelor of Science - Marketing Management And Research
I took courses in Marketing Communication, Consumer Behaviour, Product Development and Work-through It's Life-Circle, Marketing Research, Business Management, and Accounting.
Master of Science - Finance, Governance, Banking Laws & Regulations
06.2020
I took courses in Financial Management, Corporate Banking, Governance, Banking Laws and Regulations, Securities Management, Public Sector Financing, Project Management.
Skills
- Hands-on approach to work
- Clarity of purpose
- Determination to succeed
- Result oriented
- Can do it attitude
- Team player and tenacious
- Manage day-to-day operation of compliance functions, financial crime, money laundering monitoring, analytics and reporting
- Oversight of implementation and adherence to compliance manual approved by board of directors
- Customer due diligence (KYC/CDD) measures and enforcement of best practices
- Enforcement of anti-corruption and bribery measures
- Products, markets and operations risks assessment, control, and mitigation
- Assessment, monitoring and mitigation of AML/CFT/CPF risks associated with trade services, credit/loan, and new technologies
- Branch banking, cash management, domestic and treasury operations
- Customer service, complaints management and accounts reconciliation
- Documentation review and compliance
Affiliations
- CAMS - Certified Anti-money Laundering Specialist (ACAMS)
- ACIN - Associate Compliance Institute Nigeria
- ACIB - Associate Chartered Institute of Bankers, Nigeria
- ISO-27017 - Information Security Organization
Certification
Ag. CCO - Acting Chief Compliance Officer
Timeline
Compliance Manager - Heritage Bank Plc
09.2015
Ag. Regional Head - Lagos Mainland
01.2015 - 09.2015
Group Head - Domestic Operations, Enterprise Bank Ltd
01.2008 - 01.2015
Branch Operations Officer - Citizens Bank
University of Nigeria - MBA, Banking And Financial Support Services
Imo State University (Abia State University) - Bachelor of Science, Marketing Management And Research
Covenant University - Master of Science, Finance, Governance, Banking Laws & Regulations
Brief
I am a consummate, hardworking, and dedicated banker with 8 years of experience in regulatory and financial crimes compliance and anti-money laundering measures. 7 years of experience in transaction monitoring, customer due diligence, sanctions screening and compliance risk management. 5 years in banking operations, customer service, complaints management, accounts, and ledger reconciliation.
1. CAMS (Associate Certified Anti-money Laundering Specialists). 2. ACIN (Associate Compliance Insti
I am a certified regulatory compliance practitioner with certification by the Association of Certified Anti-money Laundering Specialists (ACAMS) the Compliance Institute and Chartered Institute of Bankers both in Nigeria, who are self-regulatory organizations promoting good corporate governance, with rules-making, investigative and enforcement powers for safe regulation of the financial services industry.
Brief
I am a consummate, hardworking, and dedicated banker with 8 years of experience in regulatory and financial crimes compliance and anti-money laundering measures. 7 years of experience in transaction monitoring, customer due diligence, sanctions screening and compliance risk management. 5 years in banking operations, customer service, complaints management, accounts, and ledger reconciliation.
1. CAMS (Associate Certified Anti-money Laundering Specialists). 2. ACIN (Associate Compliance Insti
I am a certified regulatory compliance practitioner with certification by the Association of Certified Anti-money Laundering Specialists (ACAMS) the Compliance Institute and Chartered Institute of Bankers both in Nigeria, who are self-regulatory organizations promoting good corporate governance, with rules-making, investigative and enforcement powers for safe regulation of the financial services industry.
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