Professional, affable, with extensive experience in reception and catering sectors, I am appreciated for my versatility, my sense of service, and my good stress management . Possessing real interpersonal skills, I thrive in a team.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work history
Multi-skilled catering employee
Otacos
Dijon
08.2020 - 06.2022
Room service, order taking, additional sales
Kitchen: Preparation of orders in compliance with HACCP and hygiene charters, verification of use-by dates
Turnover accounting
Training of new employees
Dishwashing, clearing trays, cleaning tables and rooms
switchboard operator
EIDS
Dijon
04.2020 - 04.2020
Processing calls following the commercial script for CIC/Crédits Agricole banks
Making appointments with advisors for the Étalis mobile plan and revolving credit campaign
Waitress
Les 3 Brasseur
Dijon
03.2020 - 04.2020
Room service, taking orders and distributing dishes to customers, ensuring smooth service.
Clearing and cleaning tables
Work as a team with fellow servers to ensure an optimal customer experience
Receptionist/switchboard operator
Les Laboratoires Urgo
chenove
08.2018 - 04.2019
Management of the international telephone switchboard with optimization of waiting time and direction of calls to the appropriate services
Welcoming visitors and directing them to the relevant departments, ensuring their satisfaction.
Procedure: pharmacovigilance call and media call management
Negative application management
Training of future employees
Education
Literary Baccalaureate - english option
Jules Renard high school
L1 LLCE - Literature civilisation and english/spanish/japanese and czech speaking
University of burgundy
Cabin Crew Attestation -
Air Training Academy
08.2024 - 11.2024
Lilate
Skills
Adaptability
Professional thoroughness
Teamwork
Good stress management
Interpersonal skills
Personal Information
Additional Information
Art, Reading and Music
Passion for foreign cultures and travels
Languages
English
Advanced
Tagalog (Philippines)
Advanced
Spanish
Elementary
Japanese
Beginner
french
Native
Timeline
Cabin Crew Attestation -
Air Training Academy
08.2024 - 11.2024
Multi-skilled catering employee
Otacos
08.2020 - 06.2022
switchboard operator
EIDS
04.2020 - 04.2020
Waitress
Les 3 Brasseur
03.2020 - 04.2020
Receptionist/switchboard operator
Les Laboratoires Urgo
08.2018 - 04.2019
L1 LLCE - Literature civilisation and english/spanish/japanese and czech speaking