Chrystal Walker-Thomas
London,England
Summary
Motivated Business student completing a National Extended Diploma with proven skills in client relations and entrepreneurship. Currently running a small baking business, coordinating 50+ customised orders on time while maintaining high client satisfaction and increasing repeat customers by 30%. Strong communication, problem-solving, and organisational skills. Eager to bring a results-driven mindset and hands-on experience to an apprenticeship in the property sector.
Overview
2
2
years of professional experience
Work history
Self Employed Baking Business Owner
Self Employed
London, England
2024.04 - Current
- Adapted seamlessly to changing conditions and maintained composure in challenging situations.
- Resolved business problems through the application of analytical skills.
- Spearheaded product innovations based on customer feedback and market analysis.
- Built good, long-term relationships with customers and promoted products via social media platforms
- Refined expertise in skills such as organisation, problem-solving and initiative.
Property Internship
Inventory Flex
London, England
2025.07 - 2025.08
- Gained an understanding of the property sector through working collaboratively.
- Delivered day- to-day tasks accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Sales Assistant Work Experience
Boots UK
London, England
2025.04 - 2025.05
- Delivered excellent customer service in a fast-paced retail environment
- Increased customer satisfaction with prompt complaint resolution.
- Resolved queries swiftly, contributing to a positive customer experience.
- Collaborated with team members to meet daily targets.
- Developed transferable skills in communication, sales, organisation and customer engagement.
Nursing Assistant Work Experience
NHS
London, England
2024.07 - 2024.08
- Provided support in delivering high-quality patient care to enhance comfort and satisfaction.
- Communicated with patients and families in a polite and reassuring manner.
- Maintained accurate and clear records of patient information.
- Assisted nursing staff with daily tasks to improve patients' quality of life.
- Developed confidence, responsibility and communication skills.
Education
GCSEs -
Stepney all Saints Secondary School
London 2019.09 - 2024.07
National Extended Diploma - Business
Newham College
London 2024.09 -
Skills
- Customer Service - Responds politely to enquiries, understands needs and resolves issues effectively
- Organisation & Time Management - Plans tasks, meets deadlines and prioritises work efficiently
- Attention to Detail - Checks work carefully, spots errors and maintains high standards
- Communication - Expresses ideas clearly and professionally, both verbally and in writing
- Teamwork - Collaborates with others, supports colleagues and contributes to shared goals
- Problem-Solving - Identifies challenges and develops practical, effective solutions
- Independence & Initiative - Takes responsibility, manages tasks without supervision, and acts proactively
Affiliations
- Volunteering Work
- Interior Designing
- Sports
Languages
English
Native
Spanish
Intermediate
German
Beginner
Timeline
Property Internship
Inventory Flex
2025.07 - 2025.08
Customer Sales Assistant Work Experience
Boots UK
2025.04 - 2025.05
National Extended Diploma - Business
Newham College
2024.09 -
Nursing Assistant Work Experience
NHS
2024.07 - 2024.08
Self Employed Baking Business Owner
Self Employed
2024.04 - Current
GCSEs -
Stepney all Saints Secondary School
2019.09 - 2024.07