Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

CHRYSOULA EVANGELIA SKAFIDA

London

Summary

Detail-oriented professional with expertise in medication administration, dietary management, and individuals safeguarding. Proficient in care planning, dementia care, and maintaining office records with a strong focus on attention to detail. Skilled in time management, report preparation, customer relations, and meeting arrangements, ensuring seamless operations and high-quality service delivery. Adept at operating office equipment and preparing comprehensive reports to support organisational goals. Committed to leveraging skills to enhance operational efficiency and deliver exceptional care outcomes.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Nursing Night Care

Ana nursing Night care
01.2023 - 01.2024
  • Cooked nutritious meals to promote good health.
  • Maintained confidentiality for safeguarding resident information.
  • Followed care plans accurately, ensuring consistency in care delivery.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Offered clinical support from wound care to medication administration.

SEN Teaching Assistant

Vibe
01.2018 - 12.2018
  • Managed behavioural challenges effectively, maintaining a positive learning environment.
  • Improved classroom behaviour with implementation of positive reinforcement strategies.
  • Coordinated special educational needs assessments, ensuring accurate diagnosis.
  • Provided one-to-one support to students, promoting self-confidence and independence.
  • Improved communication skills for non-verbal children, using non-verbal communication methods, such as Makaton and PECS.
  • Collaborated with teachers to implement personalised education programmes, increasing student progress.

Office Administration Assistant

Optimum Vr Group
London
01.2015 - 12.2017
  • Verified accuracy of invoices before dispatching them to customers; ensured prompt payments.
  • Enhanced customer satisfaction by promptly addressing and resolving their queries.
  • Handled customer complaints professionally, turning potential negative experiences into positive outcomes.
  • Kept filing system and documentation flawlessly organised.
  • Prepared reports meticulously for accurate record-keeping purposes.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Coordinated meetings and appointments, ensuring effective time management.

Temporary Administrator part time

Ideal Move Rent Agent
01.2015 - 12.2015
  • Prioritised customer needs effectively, enhancing their rental experience.
  • Maintained comprehensive knowledge of available rental properties, resulting in accurate information provision to clients.
  • Liaised with legal teams for proper handling of lease agreements.
  • Organised frequent site visits to monitor condition and progress of estates.
  • Increased efficiency by maintaining organised records of all rental applications, agreements, payments and inspections.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.

Care Assistant/ Activities Worker

Autumn Gardens
01.2015 - 12.2015
  • Respected privacy of the residents whilst providing care.
  • Assisted in scheduling appointments with doctors or other healthcare specialists.
  • Coordinated with healthcare professionals to provide comprehensive care.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Prepared healthy meals with additional mealtime planning, feeding and support.

Care Assistant

Hilton Lodge
01.2014 - 12.2015
  • Provided quality care by ensuring the client's comfort and well-being.
  • Administered medication to improve patient health.
  • Provided care for elderly patients, promoting their dignity and respect.
  • Ensured patient comfort by providing personal care services.
  • Submitted reports to manager regarding status of client.
  • Offered emotional support to patients during difficult times.

Education

Functional Skills English and Maths Level 2 -

Hals Adult Learning Centre
01.2017 - 05.2017

Health and Social Care Level 2 - Administration of Medication, Dementia Awareness, Infection Control, First Aid, Equality and Diversity, Moving and Handling, Health and Safety

London Cactus College

Greek Apolytirion - Maths, English, Physics, Chemistry, Biology, History and Languages

Greek Secondary School of London
London
01.2010 - 01.2014

Skills

  • Medication administration
  • Dietary management
  • Child safeguarding
  • Care planning
  • Dementia care
  • Time management
  • Report preparation
  • Customer relations
  • Meeting arrangements
  • Attention to Detail
  • Maintaining office records
  • Report writing
  • Office equipment operation

Affiliations

  • Swimming, volleyball, socializing.

References

References available upon request.

Timeline

Nursing Night Care

Ana nursing Night care
01.2023 - 01.2024

SEN Teaching Assistant

Vibe
01.2018 - 12.2018

Functional Skills English and Maths Level 2 -

Hals Adult Learning Centre
01.2017 - 05.2017

Office Administration Assistant

Optimum Vr Group
01.2015 - 12.2017

Temporary Administrator part time

Ideal Move Rent Agent
01.2015 - 12.2015

Care Assistant/ Activities Worker

Autumn Gardens
01.2015 - 12.2015

Care Assistant

Hilton Lodge
01.2014 - 12.2015

Greek Apolytirion - Maths, English, Physics, Chemistry, Biology, History and Languages

Greek Secondary School of London
01.2010 - 01.2014

Health and Social Care Level 2 - Administration of Medication, Dementia Awareness, Infection Control, First Aid, Equality and Diversity, Moving and Handling, Health and Safety

London Cactus College

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