Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Chritopher Cowap

Bournemouth ,Dorset

Summary

A dedicated professional with a friendly and approachable attitude, consistently ensuring a safe and caring environment. Skilled in time management, problem-solving, and understanding diverse personalities, adept at addressing varied situations with patience and tact. Possesses a practical mindset, taking pride in personal appearance and the representation of the work environment. Committed to continuous learning through active listening and observation of others' experiences.

Overview

16
16
years of professional experience

Work history

Civil enforcement officer

BCP Council
Bournemouth, England
08.2020 - Current
  • Increased compliance rates by providing clear explanations about contraventions to vehicle owners.
  • Identified illegal parking activities for swift action and rectification.
  • Managed confrontational situations effectively, maintaining professionalism at all times.
  • Patrolled assigned areas regularly, ensuring consistent enforcement of parking restrictions.
  • Fostered good relationships within the community through professional conduct and courteous interactions.
  • Issued penalty charge notices, resulting in better adherence to parking rules.
  • Implemented effective strategies in dealing with aggressive or threatening behaviour encountered during duty hours.
  • Assisted members of the public, fostering a positive image of local enforcement services.
  • Checked accuracy of road lines and parking signs, reporting defective lines and signs.
  • Identified illegally parked vehicles and contacted towing service for smooth and efficient removal.
  • Identified known traffic hot spots and patrolled regularly to improve congestion issues.
  • Used two-way radio to liaise with supervisors and find positive outcomes to complex issues.
  • Offered advice and guidance to members of public.
  • Walked 15000 to 20000 steps a day in all weather conditions, including snow, wind and rain.
  • Maintained optimal street coverage by planning and managing patrolling schedules.
  • Deescalated situations and behaviours before they got out of hand.
  • Remained calm under pressure to professionally handle evolving emergency scenarios.

In gate coordinator

Manheim vehicle auctions
Northampton, Northamptonshire
09.2018 - 05.2020
  • Improved workflow efficiency by developing process improvements.
  • Oversaw daily operations ensuring consistency in quality and service delivery.
  • Managed and prioritised varied and busy workload to meet deadlines.
  • Monitored processes and proposed recommendations for improvements.
  • Adapted to unforeseen challenges with proactive, flexible approach.

Bus driver

Morebus
Bournemouth, England
03.2011 - 07.2018
  • Ensured passenger safety by adhering to all traffic regulations.
  • Reported any mechanical problems promptly for early resolution.
  • Followed company policies strictly, upholding professional standards at all times.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.
  • Operated ticket machines correctly, guaranteeing accurate fare collection.
  • Promoted good behaviour amongst passengers with clear communication of rules.
  • Conducted pre-trip inspections of the bus to ensure roadworthiness.
  • Navigated different routes efficiently to reach destinations on time.
  • Managed difficult situations calmly, creating a peaceful environment onboard.
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Checked validity of passenger tickets or passes to prevent fraud.
  • Undertook routine vehicle inspections for safe driving conditions.
  • Maintained punctuality for smooth running of timetable schedules.
  • Kept accurate logs of trips, ensuring compliance with regulations.
  • Reported any malfunctions promptly to keep bus running smoothly.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Maintained professional appearance and excellent hygiene levels to uphold company reputation.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Interacted with customers pleasantly and professionally, delivering first-class care and service.
  • Covered weekend shifts to optimise service levels.
  • Collected cash fares and completed daily paperwork accurately.
  • Advised passengers on most cost-effective fares and services.
  • Greeted passengers with warmth and professionalism, upholding positive company reputation.

Mobile washroom hygiene operator

Swisher Hygeine
Bournemouth, England
03.2009 - 03.2011
  • Utilised appropriate cleaning chemicals safely, maintained pristine condition of equipment.
  • Minimised risk of cross-contamination by proper disposal of waste materials.
  • Safeguarded workplace from potential hazards through meticulous cleaning processes.
  • Delivered consistent high-quality workmanship whilst adhering to hygiene procedures.
  • Implemented company's standard operating procedures for optimal results.
  • Carried out routine checks on equipment to ensure operational efficiency.
  • Ordered and managed stock of hygiene chemicals and consumables from suppliers.
  • Assured compliance with health regulations by performing thorough sanitation tasks.

Education

GCSEs - English, Maths, Geography, Woodwork and Metalwork, Art

Wootton upper school
Bedford
09/1977 - 05/1980

Skills

  • Friendly professional attitude towards members of the public
  • Always providing a safe caring attitude to those around me
  • Always taking time to understand people’s needs and taking into account how to deal with varied personality’s and different people attitudes towards any situation
  • Time management
  • Problem solving there is always a way to solve most problems if you put your mind to it
  • Patience and tact
  • A very practical mind able to put my hand to most thing of a practical nature
  • Taking pride in my personal appearance and the environment I am representing and working in
  • Listen and observe you learn something new everyday from other people’s experiences


Affiliations

  • I enjoy anything of a practical nature . I enjoy tinkering fixing things creating things and adapting and repairing things. I love the outdoors walking, cycling, traveling to visit new places to explore. I love love watching programs on Tv to do with restoration particularly of motor vehicles and other machinery. I love camping with my rooftop tent have had various caravans over the years and currently put in a motorhome looking to start a different way of life.

Timeline

Civil enforcement officer

BCP Council
08.2020 - Current

In gate coordinator

Manheim vehicle auctions
09.2018 - 05.2020

Bus driver

Morebus
03.2011 - 07.2018

Mobile washroom hygiene operator

Swisher Hygeine
03.2009 - 03.2011

GCSEs - English, Maths, Geography, Woodwork and Metalwork, Art

Wootton upper school
09/1977 - 05/1980

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Chritopher Cowap