Christus Arulanantham

• Lead and mentor offshore QA engineers to ensure consistent delivery of high-quality software.

Champion QA best practices across SDLC, improving collaboration with product and development teams.

• Build and maintain automated tests with Cypress to increase efficiency and reduce manual regression cycles, reducing manual testing by 60%
• Enhance QA processes to improve engagement, coverage, and operational effectiveness, reducing high percentage of critical issues entering production.
• Developed comprehensive test plans, improving issue detection rates.
• Improved product quality with rigorous testing protocols.
• Oversaw daily operations of QA team, ensuring efficient execution of tasks.
• Trained new hires on company's QA guidelines and policies, ensuring compliance from day one.
• Mentored junior team members for their professional development.
• Coordinated with other departments to ensure consistency in product delivery.

• Partner closely with Product Managers and developers to deliver new features to enable digital transformation.
• Designed development of QA strategies for optimal results.
• Rate testing and improve reliability - 90% of repeatable manual tests.
• Led development of QA strategies for optimal results.
• Developed automated test scripts for more efficient operations.
• Streamlined test procedures, improving overall productivity levels.
• Authored detailed QA reports, providing key insights into product quality.
• Trained junior engineers, enhancing overall team performance.
• Mitigated production issues through prompt troubleshooting methods.
• Coordinated closely with appropriate teams to implement necessary process and procedural changes to prevent quality issue recurrence.

• Led QA initiatives across telecoms, specialty insurance, mortgage POS, and cloud SaaS systems.
• Implemented Agile test frameworks and improved development processes.
• Supported digital transformation projects and promoted continuous learning within teams.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Developed test strategies and plans for mPay platform releases.
• Maintained and enhanced TestRail test suites for UAT and integration testing.
• Collaborated with product, development, and offshore QA teams to meet sprint goals.
• Drove process improvements and strengthened QA team capabilities.
• Coordinated timely resolution of customer complaints regarding product quality issues, enhancing brand reputation significantly.
• Implemented corrective actions, leading to enhanced product reliability.
• Revised technical specifications whenever necessary based on customer feedback or internal review findings.
• Escalated potential risks identified during testing phase promptly, avoiding costly delays or recalls later.
• Supported new product launches with meticulous attention to detail, ensuring high-quality output at all times.
• Documented all QA activities meticulously for future reference and audit purposes.

• Built a comprehensive QA strategy with CEO and CTO.
• Introduced Specification By Example (SBE) and BDD (SpecFlow) to improve collaboration.
• Created automation frameworks using C# and Selenium.
• Mentored junior testers and improved team-wide QA maturity.

• Developed test plans and strategies for multiple digital projects.
• Mentored junior QA analysts and improved team processes.
• Collaborated with technical leadership to enhance QA engagement and early stakeholder involvement.

• Managed QA activities and ensured high-quality delivery across advertising technology platforms.
• Developed test plans, improved defect identification and fixing process.
• Delivered comprehensive reports on QA activities to senior management regularly.
• Managed cross-functional teams to achieve project timelines whilst maintaining quality standards.
• Led team trainings, promoted understanding of QA procedures and protocols.
• Collaborated with development teams for seamless integration of QA objectives.
• Improved QA testing process by implementing new strategies.
• Coordinated between production and technical teams, ensured alignment on quality parameters.

• Delivered automation using AutoIT and managed sprint-related QA tasks.
• Designed regression test cycles and coordinated with development teams.
• Set up test environments and executed platform-related tests.

• Built and maintained regression suites and automated tests.
• Analysed functional requirements and defined test cases in QC.
• Performed platform testing across JBOSS, WAS, WebLogic.
• Set up test environments and executed manual and automated tests.

• Led testing for Nationwide Building Society mortgage systems.
• Created reports, test scripts, raised defects, and supported UAT.
• Provided live support and coordinated between client and internal teams.

• Implemented test processes for DDS and EDIT applications.
• Developed test plans, executed scripts, and produced summary reports.

• Tested provisioning systems for gas, electricity, and telephony products.
• Used UNIX scripts, SQL, TOAD, and Geneva billing engine for validation.
• Coordinated releases and supported offshore teams.

• Coordinated test tasks and managed defect communication.
• Analyzed user requirements and wrote design documents.
• Executed tests in COB environment and designed test cases in QC.
• Supported UAT and contributed to automation pilot projects.
• Developed and maintained test scripts for long-term use.
• Assessed user requirements, ensured alignment with final product features.
• Documented test cases for ease of replication.
• Maintained test environments to ensure consistent results.
• Contributed to continuous improvement initiatives within the QA team.