Christopher McBean
Ballycastle,Antrim and Newtownabbey
Summary
Motivated, positive, and diligent professional with a track record of achieving excellence in various roles. Exceptional communication skills honed through years of diverse sales experience in property-related industries as well as in the telecommunication industry. Proven ability to work effectively under pressure, handle customer complaints, and resolve challenging situations. Adept at leading teams, both confidently and collaboratively. Passionate about Telecoms and technology.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Contract Professional
Openreach
Belfast, Antrim
06.2022 - Current
- Built positive, productive relationships with Customers, communicating FCP updates and seeking mutually beneficial outcomes to any issues.
- Oversaw sales operations across promotional teams. Trained and managed teams to increase productivity.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
- Streamlined processes to achieve efficiencies.
Product Quality Specialist
IKEA UK Ltd
Belfast
06.2015 - 07.2021
- Storewide responsibility for product quality, implementing sales stops, product withdrawal, and quality reports
- Promoted importance of quality through Quality Ambassadors, reporting to Recovery and Matrix Quality Manager.
Customer Service Co-worker
IKEA UK Ltd
Belfast
04.2014 - 06.2015
- Managed checkouts, returns desk, and customer collection point
- Delivered excellent customer service in handling returns.
Self Employed – Partner
Grange Partners
Belfast
11.2012 - 10.2013
- Conducted Sales and Lettings valuations, built the company's backend, CRM system, brand, and marketing.
Property Development Consultant
McBean Development Consultancy
Hants
10.2009 - 01.2012
- Founded company to find development sites for residential property developers
- Coordinated sales and marketing of schemes and individual properties.
Senior Property Consultant
Profile Europe (UK) Ltd.
Mayfair
03.2008 - 12.2008
- Recruited and trained agents selling Profile Properties in Dubai
- Conducted interviews on Sky TV channel broadcast to 170 countries.
Senior Property Consultant
Damac Properties (UK) Ltd.
Reading
10.2007 - 02.2008
- Engaged in direct sales and built relationships with UK and overseas agents.
Senior Sales Negotiator
Anscombe & Ringland Estate Agents
Notting Hill
02.2007 - 10.2007
- Exceeded annual target by 110%.
Sales Negotiator
Antony Roberts Estate Agents
Kew
08.2004 - 02.2007
- Responsible for residential property, including new developments.
Education
Ditcham Park School
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Havant College
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Nottingham Trent University
Skills
- Excellent Communicator/Sales Person
- Experience in People Management
- Agility in the workplace - Can change and adapt quickly
- Technical Aptitude (Outlook, Excel, Word, PowerPoint)
- Digital Marketing Proficiency
Certification
- Search Provider
- Home Information Pack (HIPs) Provider
- European Computer Driver’s License
- ILM Sales Negotiation Course
Personal Information
Date of birth: 01/31/82
Timeline
Contract Professional
Openreach
06.2022 - Current
Product Quality Specialist
IKEA UK Ltd
06.2015 - 07.2021
Customer Service Co-worker
IKEA UK Ltd
04.2014 - 06.2015
Self Employed – Partner
Grange Partners
11.2012 - 10.2013
Property Development Consultant
McBean Development Consultancy
10.2009 - 01.2012
Senior Property Consultant
Profile Europe (UK) Ltd.
03.2008 - 12.2008
Senior Property Consultant
Damac Properties (UK) Ltd.
10.2007 - 02.2008
Senior Sales Negotiator
Anscombe & Ringland Estate Agents
02.2007 - 10.2007
Sales Negotiator
Antony Roberts Estate Agents
08.2004 - 02.2007
Ditcham Park School
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Havant College
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Nottingham Trent University