Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Manager
NADREM SUPERMARKET AND DEPARTMENTAL STORES
Abuja, Nigeria, Federal Capital Territory
04.2016 - Current
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget implementations, employee evaluations, and contract details.
Developed and implemented 4-5 strategies to increase sales and profitability.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Drove revenue growth by 95% identifying and penetrating new market segments with tailored marketing strategies.
Supervisor
NADREM SUPERMARKET & DEPARTMENTAL STORES LIMITED
Abuja, Nigeria, Federal Capital Territory
01.2014 - 03.2016
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Led about 8 successful project completions under tight deadlines, coordinating effectively across multiple teams.
Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Generated reports detailing findings and recommendations.
Education
Bachelor of Arts - Political Science
Abia State University
Abia State, Nigeria
11.2009 - 09.2013
Skills
Operations Management
Team Leadership
Project Management
Business Development
Leadership and team building
Quality Management
Communication skill
Team Management
Strong teamwork
Administrative Support
Sales experience
Timeline
Manager
NADREM SUPERMARKET AND DEPARTMENTAL STORES
04.2016 - Current
Supervisor
NADREM SUPERMARKET & DEPARTMENTAL STORES LIMITED
01.2014 - 03.2016
Bachelor of Arts - Political Science
Abia State University
11.2009 - 09.2013
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