Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Wincott

birmingham,West Midlands

Summary

Dynamic professional with experience in retail operations, team leadership, and customer service. Demonstrates adaptability and flexibility in fast-paced environments, ensuring efficient order fulfilment and rigorous cleaning standards. Proven ability in cash handling and complaint resolution, contributing to enhanced customer satisfaction. Committed to staff education and training, fostering a collaborative and productive workplace. Aspires to leverage skills in retail management to drive operational excellence and customer loyalty.

Overview

3
3
years of professional experience
14
14
years of post-secondary education

Work History

Team member

Omniplex cinemas
Birmingham
08.2022 - Current
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Displayed teamwork skills to improve overall productivity.
  • Handled difficult customers, resulting in conflict resolution.
  • Warmly greeted customers and proactively reduced wait times.

Education

Certificate of Higher Education - Business studies

Cadbury college
Birmingham
09.2017 - 04.2019

Certificate of Higher Education - Financial studies

Cadbury College
Birmingham
09.2017 - 04.2019

GCSEs - English language

Cadbury college
Birmingham
09.2017 - 04.2019

GCSEs - English literature

Turves green boys
Birmingham
09.2012 - 04.2017

GCSEs - Mathematics

Turves green boys
Birmingham
09.2012 - 04.2017

Skills

  • Adaptability and Flexibility
  • Customer Service
  • Order fulfilment
  • Team Leadership
  • Retail operations
  • Rigorous cleaning
  • Cash handling
  • Staff education and training
  • Complaint resolution

Timeline

Team member

Omniplex cinemas
08.2022 - Current

Certificate of Higher Education - Business studies

Cadbury college
09.2017 - 04.2019

Certificate of Higher Education - Financial studies

Cadbury College
09.2017 - 04.2019

GCSEs - English language

Cadbury college
09.2017 - 04.2019

GCSEs - English literature

Turves green boys
09.2012 - 04.2017

GCSEs - Mathematics

Turves green boys
09.2012 - 04.2017
Christopher Wincott