Christopher Williams
Manchester,United Kingdom
Summary
Results-driven IT Systems and Software Test Analyst with extensive experience in delivering high-quality software solutions within Agile (Scrum) environments. Skilled in manual and automated testing, Azure DevOps, and Microsoft Dynamics 365 (Business Central), with a strong focus on ensuring system integrity, performance, and reliability across multiple environments (Dev, QA, UAT). Adept at collaborating with cross-functional teams—including Developers, Product Owners, and Data Specialists—to streamline testing processes and support successful project delivery. Proven ability to lead testing activities for assigned projects, manage builds and deployments, and drive continuous improvement through innovation and attention to detail.
Overview
6
6
years of professional experience
Work history
Consultant Test Analyst (IT Systems)
Network Plus
Manchester, Greater Manchester
2024.11 - Current
- Collaborated within Agile (Scrum) teams to achieve high-quality software delivery.
- Executed manual and automated testing across Dev, QA, and UAT environments.
- Managed builds, deployments, and configurations via Azure Pipelines for continuous integration.
- Performed API testing using Postman and developed automation frameworks in Katalon Studio.
- Liaised with Data team to validate and deploy necessary database updates.
- Developed comprehensive test documentation, including plans, cases, and evidence using Snagit.
- Contributed to successful Microsoft Dynamics 365 Business Central project delivery through effective validation.
- Fostered a quality-focused culture by maintaining strong communication across teams.
- Collaborate effectively within Agile (Scrum) teams, working closely with Developers, Product Owners, and Test Leads to ensure high-quality software delivery.
- Execute manual and automated testing across multiple environments (Dev, QA, UAT), ensuring functionality, performance, and stability.
- Manage builds, deployments, and environment configurations through Azure Pipelines, supporting continuous integration and delivery.
- Perform API testing using Postman and implement automation frameworks in Katalon Studio to enhance test coverage and efficiency.
- Liaise with the Data team to validate and deploy database updates required for testing activities.
- Develop and maintain comprehensive test documentation, including test plans, cases, and evidence using Snagit and standard QA tools.
- Contribute to successful delivery of Microsoft Dynamics 365 Business Central projects through structured validation and defect management.
- Foster a collaborative, quality-focused culture, maintaining strong communication channels across technical and business teams.
Software Tester (Consultant)
Shinetech Software
2022.09 - 2024.11
- Developed manual test cases to perform GUI, functional, Integration testing, Regression and E2E testing.
- Generated manual scripts for functionality and regression testing and executed them.
- Investigated defects and used JIRA for logging, tracking and reporting bugs in the application.
- Constructed and executed numerous SQL queries and verified the data integrity.
- Understanding of API testing best practices, and experience using tools such as Postman.
- Created satisfied customers by providing attentive customer service and quick problem solving.
- Liaise with members of the delivery teams to ensure core product development processes are followed.
Test Analyst
Direct Line
2020.09 - 2022.09
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Created successful test scripts, and test procedures in line with agreed business methods and standards.
- Attending 3 Amigo sessions to refine requirements
- Performing webservice using SoapUI ans Postman
- Performing Mobile Testing on IOS and Androids (multi-browser testing)
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Able to use Confluence to assign tasks and collaborate with team members.
- Collaborated with QA team to test software quality through manual and functional testing.
- Carried out tests to identify, report and repair bugs and glitches. Interaction with developers to fix bugs.
- Attend sprint planning meeting to understand plans and goals of next sprint.
Education
Bachelor of Science -
University of Salford
ManchesterSkills
- Manual and Automated Software Testing
- Agile / Scrum Methodologies
- Azure DevOps & Azure Pipelines (Builds and Deployments)
- API Testing using Postman
- Automation Testing with Katalon Studio
- Microsoft Dynamics 365 Business Central (Testing & Validation)
- Test Planning, Design, and Execution
- Defect Management and Bug Tracking
- Environment Setup and Configuration (Dev, QA, UAT)
- Database Testing and Collaboration with Data Teams
- Test Documentation and Evidence Capture (Snagit, Test Reports)
- Continuous Integration / Continuous Delivery (CI/CD)
- Strong Communication and Cross-Functional Collaboration
- Leadership in Product Owner–Assigned Projects
- Attention to Detail and Quality-Driven Approach
Technical Expertise
Jira, Postman, Swagger, DevTools, SQL, MS Excel, HTML, BrowserStack, Confluence, Mobile Testing, Katalon Studio, Azure Devops,
Timeline
Consultant Test Analyst (IT Systems)
Network Plus
2024.11 - Current
Software Tester (Consultant)
Shinetech Software
2022.09 - 2024.11
Test Analyst
Direct Line
2020.09 - 2022.09
Bachelor of Science -
University of Salford