Christopher Tysoe
Milton Keynes,Buckinghamshire
Summary
Enthusiastic and experienced insurance underwriter with 15 years in the High Net Worth Household industry. Secures team success through hard work, attention to detail and excellent organisation and shares knowledge to achieve results. Loyal employee and dedicated team player, proactive and hands-on in task completion.
Overview
23
23
years of professional experience
Work history
Senior Account Handler / Insurance Underwriter
Home and Legacy Insurance Services
Milton Keynes, Buckinghamshire
2008.12 - 2023.09
- Built strong relationships with brokers by listening and understanding insurance needs.
- Communicated with fellow underwriting staff to guarantee correct interpretation of data and completeness.
- Reviewed wording and compliance of insurance contracts with clients to avoid customer confusion.
- Shaped and developed underwriting policies, practices and procedures to improve company standards.
- Supported brokers by helping clients realise, survive and grow in changing times.
- Provided insurance products to broker market via traditional and digital distribution methods.
- Delivered excellent service and support to brokers using consistent, timely, and proactive approach to underwriting.
- Tracked upcoming and renewals and new account information to keep accounts accurate.
Senior Sales Assistant
House of Fraser
Northampton, Northamptonshire
2006.12 - 2008.12
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Followed company procedures and guidelines for smooth retail operations.
Electrical Engineer / Soldier
British Army
2002.12 - 2006.12
- Produced reports on equipment status, incidents and personnel readiness for superiors.
- Responded to emergencies with speed, coherence and knowledgeable assistance.
- Coached teams on emergency situation preparedness, tactical planning and weapon use, maximising safety.
- Documented and processed classified materials for units, maintaining complete confidentiality.
- Supervised technicians and craftspeople during projects.
- Maintained strict compliance with regulatory requirements and industry standards for safe, operational environment.
- Assessed electrical systems performance for optimal functionality.
- Conducted risk assessments for electrical installations, maintaining safety and reliability.
Senior Sales Assistant
W.H Smith
Northampton, Northamptonshire
2000.12 - 2002.12
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers in locating specific items to boost satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Processed returned or exchanged items and provided refunds to customers.
- Informed customers regarding promos and warranty services to increase sales.
- Maintained accurate records to track cash handling activities.
- Collaborated with sales managers to meet target quotas.
Education
GCSEs -
Huxlow Science College
WellingboroughSkills
- Insurance market knowledge
- Risk assessment
- Underwriting regulatory knowledge
- Policy quoting and pricing
- Relationship building
- Data analysis
- Policy renewal
- Business development
Languages
English
Native
Timeline
Senior Account Handler / Insurance Underwriter
Home and Legacy Insurance Services
2008.12 - 2023.09
Senior Sales Assistant
House of Fraser
2006.12 - 2008.12
Electrical Engineer / Soldier
British Army
2002.12 - 2006.12
Senior Sales Assistant
W.H Smith
2000.12 - 2002.12
GCSEs -
Huxlow Science College