Highly adept Business Analyst, effective at delivering quality system requirement documentation ahead of tight deadlines. Business process mapping and end-user testing expertise. A scrum methodology enthusiast, with a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
3
3
Certification
Work History
Business Analyst
Talon Global Consulting services
02.2020 - Current
Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
Documented process flows and implemented requirements for functional improvements.
Led cross-functional teams in analyzing technological changes to understand operational impact.
Oversaw processes and plans to evaluate impact of potential changes, aiding management to prepare for range of scenarios.
Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
Conducted interviews with key business users to collect information on processes and user requirements.
Junior Business Support Officer
Prosperous Oil and Gas Limited
04.2017 - 06.2020
Created and submitted progress reports to upper management.
Evaluated the performance of 30 clerical workers against company standards.
Identified skills gaps and arranged relevant training to upskill clerical team.
Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Partnered collaboratively with other departments to determine optimum schedules for special projects.
Scheduled staff and delegated assignments to adequately cover operational and project requirements.
Education
Master of Science - Business and Management
Liverpool Hope University
Liverpool
01.2015 - 01.2017
Bachelor of Science - Banking and Finance
University of Calabar
04.2001 - 2014
Skills
Requirement gathering
Scope and project definition
Scrum transformation projects
Process development
User acceptance testing
Data analysis
Multi-tasking
Process mapping
Salesforce
Requirement tracing
Agile methodologies
Functional requirements
Cost-benefit analysis
Communication skills
Scrum Master qualified
Tools
Jira
Confluence
Balsamic cloud
Microsoft Excel
Microsoft office suite
Draw IO
Basecamp
Sharepoint
Languages
English
Fluent
Accomplishments
Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
Reduced organizational operating costs by 20% by streamlining processes.
Led team to meet 85% of SLAs by streamlining business processes and identifying areas for improvement.
Certification
Certified Business Analysis, [BCS]
Professional Scrum Master, PSM 1- Scrum.Org
hobbies
Reading, Researching, Running, Hiking, Playing Chess
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Talon Global Consulting services
02.2020 - Current
Junior Business Support Officer
Prosperous Oil and Gas Limited
04.2017 - 06.2020
Master of Science - Business and Management
Liverpool Hope University
01.2015 - 01.2017
Bachelor of Science - Banking and Finance
University of Calabar
04.2001 - 2014
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