Christopher Stordahl
Edinburgh,Scotland
Overview
6
6
years of professional experience
Work History
Technical Specialist (Genius Bar)
Apple
10.2023 - 08.2024
- Developed knowledge of Apple products, services, and repair processes to ensure efficient, high-quality troubleshooting and repairs.
- Restored customer trust in Apple by providing empathetic support, effective solutions, and clear communication during repairs and service interactions.
- Adapted to shifting priorities by providing support in operations, sales, and admin tasks as needed.
- Fostered an inclusive environment by respecting differences, embracing continuous learning, and demonstrating Apple's commitment to diversity in daily interactions.
- Managed up to 50 Appointments per day while maintaining high approval rates through surveys/reviews (~90%).
Research Assistant (Administrative)
University of New Mexico/Gold Standard Forensics
05.2023 - 08.2024
- Reviewed and redacted personal information from competency to stand trial evaluations for research and archival purposes.
- Digitally archived forensic evaluations to support clinical record-keeping and research accessibility.
- Coded psychological test scores (e.g., WASI, WAIS ) for statistical analysis in R , ensuring data accuracy and consistency.
- Trained and mentored new research assistants, providing guidance on data handling, redaction protocols, and coding procedures.
- Presented research findings at academic conferences, effectively communicating study methodologies and results.
Mentor
New Mexico Museum of Natural History & Science
06.2023 - 07.2024
- Trained and supervised junior docents (ages 12–18) to effectively educate visitors about museum exhibits.
- Encouraged students to pursue lifelong learning by fostering curiosity and engagement with science education.
- Oversaw day-to-day docent activities, ensuring a safe, educational, and fulfilling volunteer experience.
- Led and assisted in training sessions, equipping students with communication and interpretive skills.
- Provided mentorship and guidance, fostering confidence and professional growth in young volunteers.
- Acted as a liaison between museum staff and student volunteers, addressing concerns and facilitating development.
Sales
Jubilation Fine Wines Spirits
04.2023 - 10.2023
- Provided personalized, high-quality sales service by curating customer experiences through expert product knowledge and tailored recommendations.
- Engaged customers with a consultative approach, assessing their needs and guiding them through product selections to enhance their experience.
- Managed inventory by maintaining well-stocked, visually appealing displays and conducting accurate stock counts to optimize product availability.
- Trained and mentored new team members, equipping them with product expertise and sales techniques to uphold service standards.
- Processed and packed large orders (10+ Cases) with accuracy and efficiency, including handling phone orders to ensure seamless customer service and timely fulfillment.
Research Assistant (Publicist)
University of New Mexico/Mindful Youth Institute
01.2023 - 07.2023
- Co-published two research articles on mindfulness education and applications, contributing to peer-reviewed academic research.
- Created and published over 25 educational social media posts on mindfulness practices, reaching an estimated audience of 1,000+ viewers.
- Managed logistics for an educational event, overseeing venue selection, presentation development, and audience targeting, leading to a 30% increase in attendance compared to previous similar events.
Assistant General Manager
Which Wich Superior Sandwiches
05.2020 - 12.2022
- Maintained a clean and inviting atmosphere within the restaurant by implementing strict cleanliness standards for both staff members and the dining area itself.
- Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Managed team of up to 10 restaurant staff, maintaining exceptional customer service and quality standards.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
Barista
Einstein Bros. Bagels and Caribou Coffee
08.2018 - 01.2020
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Managed high-volume crowds of 100+ daily by maintaining efficient service and effective line control.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Master of Science - Human Cognitive Neuropsychology
University of Edinburgh
Edinburgh, Scotland11-2025
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, New Mexico12-2023
Skills
- Data Analysis & Statistics: Proficient in R, SPSS, and PSPP; experience coding psychological test scores and managing research data
- Research & Documentation: Experienced in forensic data redaction, archival processes, and academic presentations
- Leadership & Team Management: Skilled in staff scheduling, training, and coordination across research, retail, and nonprofit sectors
- Technical Proficiency: Skilled in Microsoft Office, Adobe, and Apple/Windows/Linux systems; troubleshooting and IT support
Timeline
Technical Specialist (Genius Bar)
Apple
10.2023 - 08.2024
Mentor
New Mexico Museum of Natural History & Science
06.2023 - 07.2024
Research Assistant (Administrative)
University of New Mexico/Gold Standard Forensics
05.2023 - 08.2024
Sales
Jubilation Fine Wines Spirits
04.2023 - 10.2023
Research Assistant (Publicist)
University of New Mexico/Mindful Youth Institute
01.2023 - 07.2023
Assistant General Manager
Which Wich Superior Sandwiches
05.2020 - 12.2022
Barista
Einstein Bros. Bagels and Caribou Coffee
08.2018 - 01.2020
Master of Science - Human Cognitive Neuropsychology
University of Edinburgh
Bachelor of Arts - Psychology
University of New Mexico
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