Christopher Stebbings

Running shifts as the most senior member in the building at times, trusted as a keyholder to open/close the building, planning and running events, stock management and completing orders, time management to make sure the venue is ready for service, handling customer queries, complaints, show-arounds, creating cocktail menus and checking over new menus with other members of management, liaising with head office to ensure smooth running of the business, keeping good relations with suppliers, doing regular financial checks to ensure financial integrity, holding staff meetings with up to 40 people, and more.

All the duties in my previous role, with the addition of being in charge of a team, being a lead team member in busy shifts and organising jobs to get everything done in a timely manner and more responsibility in terms of handling complaints, regularly monitoring bar equipment and staff to ensure smooth running of shifts. Ensuring all cleanliness and hygiene standards are upheld and delegating necessary tasks. Lead by example in the correct way to interact with customers and pushed to drive sales when possible.

Serving customers, handling cash, general upkeep of the bar, rotating stock and replenishing it and any other jobs given by management, handling customer disputes when possible, completed all tasks given to me in a timely manner. Cleaned everything that required it and upkept all hygiene standards. Upsold where possible.

Interacting with customers with a friendly cheerful attitude whilst helping them with their needs to the best of my ability. Completed all cleaning tasks to high standards, always finishing my jobs in good time from strong work ethic and drive to get things done.

Providing top quality food products quickly and efficiently during service, keeping up with stock management and placed orders when necessary, kept up with hygiene standards and records such as temperature checks. Prepared all items required for service in a timely and efficient manner. Worked with the head chef to create new menus.

Responsible for upkeep of the kitchen's hygiene standards, helping chefs and other staff throughout busy lunch/dinner services. Cleaning and closing the kitchen at the end of service. Helping with food preparation when required.