Christopher Stanley
Gloucester,England - Worcestershire
Summary
Regional support manager with a proven track record in team leadership and operational efficiency. Successfully led strategic initiatives that improved regional performance and customer satisfaction. Recognized for transforming underperforming areas into high-achieving regions through innovative solutions and effective.
Overview
3
3
years of post-secondary education
8
8
years of professional experience
Work history
Regional Support Manager
Formula One Autocentres
, South west
2025.08 - Current
- Developed training programmes for day-to-day skill improvement across employee roles.
- Streamlined regional operations by removing bottlenecks and speeding up workflows.
- Promoted open team communication through regular check-ins and shared updates.
- Reviewed performance metrics routinely to spot gaps and improvement needs.
- Reviewed team activities regularly to maintain compliance with company policies.
- Ran regular performance feedback sessions to raise team morale steadily.
- Addressed staff concerns promptly to support a harmonious workplace culture.
- Led diverse professionals as a team to improve daily productivity.
- Coordinated with local management teams to align activities across regions.
- Monitored industry trends to inform regional strategy planning and execution.
- Oversaw business staffing and training to build customer-focused capability.
- Enforced service standards through routine audits to protect reputation for excellence.
- Monitored internal controls, industry regulations, and health and safety requirements.
Centre manager
Formula One Autocentres
Gloucester, Gloucestershire
2018.08 - 2025.08
- Streamlined procedures by coordinating daily tasks with team members for efficiency.
- Developed service-delivery strategies to support consistent operations across the centre.
- Spearheaded training programmes to strengthen employee performance and work quality.
- Conducted regular audits to maintain cleanliness and safety standards across areas.
- Resolved customer complaints promptly and professionally to increase satisfaction levels.
- Oversaw administrative tasks to manage centre operations efficiently and reliably.
- Performed risk assessments to keep environment safe for staff and visitors.
- Fostered a positive working environment using effective leadership techniques.
- Maintained compliance with health and safety regulations to keep workplaces safer.
- Managed staff rotas to ensure full coverage during opening hours.
- Delivered service standards that attracted more users to the centre.
- Assisted recruitment processes to secure highly-skilled a highly-skilled workforce for the centre.
- Facilitated communication between staff to encourage open dialogue about ideas.
- Built relationships with local businesses to support beneficial partnerships for centre.
- Attended management meetings to develop new initiatives for the centre.
- Supervised and trained staff to complete projects and tasks for centre.
- Addressed daily queries and resolved issues to streamline communication flows.
- Supervised daily activities and performance of up to 9 employees.
- Reviewed applications to confirm eligibility and acceptance of applicants.
- Maintained working relationships with colleagues and senior management to support delivery.
- Answered customer queries and handled complaints for outstanding customer service.
- Oversaw staff selection and supervision to keep adequate staffing levels.
- Followed company standards for service and facility quality to improve repeat rates.
- Coordinated maintenance and cleaning work to keep the facility in good condition.
Education
City and Guilds Levels 1,2,and 3 - Vehicle Motor Mechanics
Tyseley Automotive Training College
Birmingham 1990.09 - 1993.04
Skills
- Vehicle diagnostics
- Computer diagnostics
- Troubleshooting expertise
- Vehicle system knowledge
- Automotive repairs
- Fuel system service
- Hydraulic system repairs
- MOT testing knowledge
- Routine vehicle checks
- Vehicle servicing
- Exhaust system repairs
- Air conditioning regassing
- AC servicing
- Tyre fitting
- Tyre repairs
- Oil changes
- Engine repair
- Engine diagnostics
- Brake testing
- Fluid level testing
- Safety regulations knowledge
- Safety compliance
- Parts sourcing
- Parts procurement
- Alignment correction
- Wheel alignment
- Problem Diagnosis
- Motor repairs
- Exhaust systems
- Efficient time management
- Customer Service
- Verbal communication
- Engine diagnostics
- Exhaust systems
Affiliations
- family
- Golf
- Classic vehicles
References
References available upon request.
Timeline
Regional Support Manager
Formula One Autocentres
2025.08 - Current
Centre manager
Formula One Autocentres
2018.08 - 2025.08
City and Guilds Levels 1,2,and 3 - Vehicle Motor Mechanics
Tyseley Automotive Training College
1990.09 - 1993.04