Detail-oriented team player with strong organizational skills. 10 Years of experience working at Manchester Airport. Have the Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
29
29
years of post-secondary education
Work History
Workshop supervisor
Swissport
Manchester Airport, Greater Manchester
04.2023 - Current
Facilitated meetings with team members to discuss progress and address concerns.
Adapted workflow processes when necessary, increasing operational efficiency.
Conducted performance evaluations to identify areas of improvement.
Supervised team members to enhance productivity levels.
Conducted routine inspections of tools and equipment, maintaining optimum working condition at all times.
Organised schedules for efficient daily operations.
Resolved conflicts amongst staff for a harmonious work environment.
Adhered to company policies, fostering a professional work atmosphere.
Maintained inventory levels by regularly ordering necessary supplies and materials.
Delegated tasks, ensuring fair workload distribution among team members.
Coordinated with other departments to streamline operations across the organisation.
Managed and developed team of 20+ in workshop environment.
Oversaw staff leave planning, guaranteeing year-round consistent level of resources.
Guaranteed 24/7 service cover, responding to emergency callouts overnight and on weekends when necessary.
Established and maintained organised working environment for team of 20+.
GSE Fleet Supervisor
Swissport GB Limited
Manchester Airport, Greater Manchester
03.2016 - 03.2023
Coordinate the timely and accurate provision of GSE, ensuring operationally deliverable resourcing within the agreed budget and adhering to the defined standards to ensure financial management of GSE utilization.
Actively engage with operational managers and planning department to refine and feedback issues and innovations to ensure safety, contractual adherence, service excellence, financial, people and GSE management
Maintain and update the fleet systems for the daily operation, updating standards and liaising with systems colleagues to ensure is functionality is maximized. Amending out service in fleet and other systems where applicable.
Develop a thorough understanding of SLA and contractual obligations, fleet management and KPIs and financial objectives and apply these with confidentiality and integrity to support fleet management in Airside departments.
Review with the planning and training department areas requiring focus on recruitment, training, and skills to ensure effectively monitored and reflected in coverage to deliver safe contractual SLA performance and effective future planning.
Own fleet management and control methods to adhere to statutory regulations and consistency in the application of all policies.
Provision of regular communications to operational departments detailing coverage and highlighting areas of concern in timely manner to ensure provision of corrective actions.
Ramp Agent/Tow Team
Swissport GB Limited
Manchester Airport, Greater Manchester
03.2013 - 02.2016
Communicated closely with ground crew, flight crew and tow person via headset radio.
Coordinated all ground crew activities to ensure that all tasks were completed on schedule.
Safely operated various types of equipment such as conveyor belts, pushback tractors and tugs.
Loaded and unloaded all cargo, including luggage and freight and assisted crew and travellers with bags.
Reported all equipment malfunctions to the appropriate supervisor for immediate attention and to avoid delays.
Loaded vehicles using best practices to avoid over-weight or balance issues.
Followed safety standards for carrying, moving and storing freight.
Window Installation Supervisor
SSH Installation
London, Northampton, West Brom, Sheffield
09.2005 - 10.2012
Briefed teams on daily task requirements to meet project targets.
Kept site areas clear of obstructions to limit risk.
Updated work progress records for continued project monitoring.
Interpreted construction specifications to plan and implement effective schedules.
Window Fitter
Schmidlin
Heathrow Airport, Surrey
08.2000 - 08.2005
Read and interpreted blueprints, sketches and job specifications.
Followed safe work practices, which included fall protection and personal protective equipment.
Collaborated with subcontract installers, offering assistance as needed and planning effectively for productive working.
Developed Terminal Buildings at T1, T3 and T4 for the expansion of the AIrport
Education
GCSEs -
Kings School
Macclesfield
09.1988 - 07.2017
Skills
Safety and Customer focused
Ability to articulately and positively promote the company reflecting expected Swissport values and behaviours;
Strong working knowledge of GSE management/planning methodologies and application;
Proven capability to balance conflicting requirements to produce practical and effective solutions whilst working under operational pressures;
Excellent attention to detail and analytical approach
Proactive and self-motivated work style with proven ability to manage multiple demands on time and changing priorities;
Excellent IT Skills including Telematics, Maximo & 3rd Party Systems
Flexibility to work on various shifts – Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements