Dedicated professional with expertise in patient advocacy and care, adept at supporting patients and families through effective collaboration with teams. Demonstrates rapid decision-making in high-stress environments, ensuring timely handovers to staff and prioritising care in multi-casualty incidents. Skilled in problem-solving with limited resources, adapting protocols to dynamic scenes, and maintaining resilience and mental toughness. Committed to continual professional development, with strong time management, physical stamina, and conflict de-escalation skills. Career goal: to enhance patient outcomes through innovative care strategies and collaborative healthcare solutions.
Overview
18
18
years of professional experience
Work history
Clinical Support Advisor
Scottish Ambulance Service
South Queensferry, Lothian
12.2024 - Current
Triage patients using C3 system based on clinical presentation during calls.
Utilise deterioration module to support clinical decision-making and patient treatment discussions.
Ambulance Paramedic
Scottish Ambulance Service
East Kilbride, South Lanarkshire
07.2007 - 12.2024
Demonstrated excellent driving skills under pressure, ensuring safe transport of patients to hospitals.
Managed high-stress situations efficiently, ensuring patient safety and comfort.
Participated regularly in training sessions enhancing knowledge on new medical procedures and techniques.
Maintained a calm demeanour whilst dealing with emergencies to help reassure patients.
Used advanced life support equipment proficiently, managing various health crises effectively.
Communicated effectively with patients' relatives, providing needed support and information about the situation.
Enhanced team efficiency by assisting colleagues during complex medical procedures.
Coordinated with hospital personnel to ensure seamless handover of patients upon arrival at the hospital.
Documented all relevant patient information accurately for reference by doctors upon arrival at the hospital.
Administered medication for pain management and resuscitation purposes.
Collaborated well with police and fire department officials during joint rescue operations.
Performed CPR or other necessary life-saving measures in critical situations, saving numerous lives in process.
Improved patient survival rates with rapid assessment and treatment of life-threatening conditions.
Conducted routine maintenance check-ups on ambulance equipment for optimal functionality during emergencies.
Fulfilled administrative duties such as writing detailed reports on patients' conditions upon arrival at the hospital.
Delivered immediate medical attention to trauma victims by providing first-line emergency care.
Evaluated patient vital signs and status to determine care needs.
Applied Advanced Cardiac Life Support (ACLS) knowledge to maximise survival rates.
Demonstrated commitment to quality care through continuous training and development.
Executed well-informed critical decision making in high-pressure situations.
Briefed other healthcare workers on complex patient conditions and injuries in concise handovers.
Treated patients at home where appropriate to minimise strain on hospital resources.
Education
Bachelor of Science - Professional Practice
University of Stirling
Stirling
09/2021 - 05/2022
Skills
Effective communication under pressure
Patient advocacy and care
Support for patients and families
Collaboration with teams
Timely handovers to staff
Rapid decision-making in high-stress environments
Effective prioritization of care in multi-casualty incidents