Christopher Norris
Moreton,Merseyside
Summary
Offering strong organisational skills and experience in healthcare management. Knowledgeable about team leadership, patient care, and regulatory compliance. Ready to use and develop communication, problem-solving, and leadership skills in Medical Education role.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work history
Clinical manager
Acumed
North West, Lancashire
2025.04 - Current
- Managed sensitive data confidentially, ensuring compliance with data protection laws.
- Trained new staff members, fostering a supportive working environment.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Created and maintained data models that depicted relationships between data elements.
- Built strong relationships with regular customers for repeat business.
- Demonstrated products effectively leading to increased sales conversions.
- Acquired knowledge of new products efficiently, providing comprehensive guidance to customers.
Clinical specialist
Acumed
North West, Lancashire
2022.12 - 2025.04
- Focused on customer satisfaction during every interaction, building strong business relations.
- Escalated new sales opportunities to Regional Sales Manager.
- Maintained up-to-date knowledge of competitor products for strategic planning.
- Ensured compliance with all company policies and regulations during promotional activities.
- Conducted daily inventory checks to manage stock levels accurately.
Operating department practitioner
Liverpool University Hospital
Liverpool, Merseyside
2016.09 - 2022.12
- Learned and applied new skills to daily tasks, enhancing overall team efficiency.
- Successfully delivered on tasks within tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adapted work schedule to accommodate needs of the team and business operations., covering nights, weekends and bank holidays.
- Offered support to team members and customers as necessary.
- Consistently arrived at work on time and ready to start immediately.
- Exhibited high energy and positive attitude while engaging with customers in a busy setting. in a fast-paced environment.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Bachelor of Science - Operating Department Practice
Edge Hill University
Ormskirk 2013.09 - 2016.04
Skills
- Patient management
- Healthcare sales
- Inventory management
- Leadership
- Problem-solving
- Communication skills
- Public speaking
- Calm under pressure
- Activities planning
References
References available upon request.
Timeline
Clinical manager
Acumed
2025.04 - Current
Clinical specialist
Acumed
2022.12 - 2025.04
Operating department practitioner
Liverpool University Hospital
2016.09 - 2022.12
Bachelor of Science - Operating Department Practice
Edge Hill University
2013.09 - 2016.04