CHRISTOPHER MIRRLEES
Lancing,WSX
Summary
With extensive experience across diverse gastronomic establishments, including hotels, restaurants, nightclubs, and events, both in the United Kingdom and internationally, my ability to spearhead the development and execution of innovative strategies has been honed. These strategies consistently elevate customer satisfaction and foster unwavering brand loyalty. Renowned for exceptional proficiency in financial analysis, vendor negotiations, and rigorous adherence to health and safety regulations, I have successfully optimized operations, driven substantial revenue growth, and delivered top-tier management to transform and elevate any hospitality business. Passionate about creating memorable guest experiences and inspiring teams to exceed expectations. Focus on seamless and efficient business operations ensures that every aspect of the business runs smoothly.
Overview
2025
2025
years of professional experience
Work History
General Manager
Maryana Beach Bar & Restaurant
12.2023 - 01.2025
- Expertly oversaw all accounts, payments, and financial operations, ensuring seamless business processes and robust financial stability
- Spearheaded a transformative refurbishment of the venue following the 2023 season, significantly enhancing its ambiance and appeal and attracting a new wave of clientele
- Successfully forged a strategic partnership with Lisbon's acclaimed Portuguese restaurant, A-Gina, securing a collaborative venture for the next three seasons
- Diligently reported project status and financial updates to stakeholders, actively gathering and incorporating their feedback for ongoing improvements and transparency
- Skilfully supervised the project expectations with a professional and thoughtful approach, ensuring high levels of stakeholder satisfaction and project success
Partnership Manager
Punch Pubs, The George Inn
11.2022 - 10.2023
- Expertly managed purchasing, inventory planning, and pub efficiency oversight, ensuring smooth and effective operations
- Spearheaded staff recruitment, training, mentoring, and supervision to elevate service quality and create a high-performing team
- Attracted new clientele and retained loyal local patrons through personalized service and community engagement initiatives
- Launched an innovative new menu featuring locally sourced products, boosting the establishment's reputation for quality and sustainability
- Increased sales by an impressive 35% through effective sales techniques and strategies, significantly enhancing profitability
General Manager & Project Manager
The Wine Shop & Restaurant & Maryana Beach Bar & Restaurant
06.2019 - 11.2022
- Led comprehensive operations across two sites, from inception to successful execution, working seamlessly with designers to create unique and inviting atmospheres that captivated guests
- Crafted and executed a strategic business plan that drove an impressive 18% increase in revenue across both locations, significantly boosting market presence and profitability
- Assembled and mentored high-performance teams at both sites, consistently achieving and exceeding all key performance indicators through innovative motivation and empowerment techniques
- Achieved a 14% reduction in operational costs by streamlining processes and introducing inventive cost-saving measures across both establishments
General Manager
Ciboney's Fine Dining Caribbean Restaurant
10.2017 - 05.2019
- Collaborated closely with AA Rosette Award-winning Caribbean Chef Collin Brown, bringing his culinary vision to life and enhancing the dining experience
- Headed business operations from pre-opening through to full operational commencement, ensuring every detail was meticulously planned and executed to perfection
- Instituted effective service standards and operational protocols, elevating the restaurant's reputation for excellence and consistency
- Oversaw monthly Profit & Loss reports, setting clear sales objectives and ensuring financial transparency and accountability
- Developed comprehensive departmental SOPs and provided targeted training to heads of departments, fostering a cohesive and high-performing team
Skilled Team Member
Partridge Events & Deco Noir, Creative Events Co
Owner Operator
Cock ‘n’ Bull Rotisserie Catering Co & Foxys Roast & Grill Restaurant
General Manager
Potion Cocktail Bar
General Manager
10 Tokyo Joe's, 10 Rooms Cocktail Clubs
General Manager
Hanover Grand Nightclub
General Manager
Los Locos Covent Garden & Soho
Education
City & Guilds Catering 706/1 & 706/2 - Distinction
Colquitt Street College
Level 1/2 -
WSET Award in Wines
Level 2 -
Food & Hygiene for Catering
BIIAB Level 2 Award - Level 2 Award in Beer, Cellar, and Drinks Quality
Licensed Premises Operations
Personal License for Hospitality Premises - LN/200800034
Skills
- Strong Leadership and Motivational Skills
- Excellent Communication and Interpersonal Skills
- Knowledge of Food Safety Regulations and Best Practices
- Customer Service Excellence
- Organizational and Multi-tasking Abilities
- Problem-solving and Creativity
- Financial Management and Budget Optimization
- Vendor Negotiations and Procurement
- Training and Staff Development
- Collaboration and teamwork
- Dependability and reliability
- Time management abilities
- Idea development and brainstorming
Education And Awards
- City & Guilds Catering 706/1 & 706/2 Distinction, Colquitt Street College.
- Level 1/2, WSET Award in Wines.
- Level 2, Food & Hygiene for Catering.
- BIIAB Level 2 Award in Licensed Premises Operations and Level 2 Award in Beer, Cellar, and Drinks Quality.
- Personal License for Hospitality Premises: LN/200800034.
Timeline
General Manager
Maryana Beach Bar & Restaurant
12.2023 - 01.2025
Partnership Manager
Punch Pubs, The George Inn
11.2022 - 10.2023
General Manager & Project Manager
The Wine Shop & Restaurant & Maryana Beach Bar & Restaurant
06.2019 - 11.2022
General Manager
Ciboney's Fine Dining Caribbean Restaurant
10.2017 - 05.2019
Level 1/2 -
WSET Award in Wines
Level 2 -
Food & Hygiene for Catering
BIIAB Level 2 Award - Level 2 Award in Beer, Cellar, and Drinks Quality
Licensed Premises Operations
Personal License for Hospitality Premises - LN/200800034
Skilled Team Member
Partridge Events & Deco Noir, Creative Events Co
Owner Operator
Cock ‘n’ Bull Rotisserie Catering Co & Foxys Roast & Grill Restaurant
General Manager
Potion Cocktail Bar
General Manager
10 Tokyo Joe's, 10 Rooms Cocktail Clubs
General Manager
Hanover Grand Nightclub
General Manager
Los Locos Covent Garden & Soho
City & Guilds Catering 706/1 & 706/2 - Distinction
Colquitt Street College
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