Christopher McBride
Doncaster,South Yorkshire
Summary
Dedicated professional with extensive expertise in point of sale operation, cash handling proficiency, and customer service. Demonstrates outstanding patience and proactive work ethic, ensuring customer satisfaction through efficient bagging, barcode scanning, and electronic payment processing. Skilled in cash drawer balancing and cash management, with strong numeracy and mathematical strengths. Committed to enhancing customer relations and greeting customers with a focus on delivering exceptional service.
Reliable and dedicated professional with strong work ethic and positive attitude. Possesses excellent time management and navigational skills, and excels in customer service. Eager to contribute to success of team in till operator role.
Overview
51
51
years of professional experience
5
5
years of post-secondary education
Work History
Food delivery driver
Harry's Fish & Chip Restaurant
Doncaster, South Yorkshire
04.2024 - Current
- Assisted restaurant staff in packing orders, ensuring accuracy.
- Utilised GPS systems to find quickest routes.
- Maintained excellent hygiene whilst handling customers' orders.
- Handled cash transactions accurately maintaining financial integrity.
- Fostered positive relationships with customers through professional and pleasant interactions.
- Adapted quickly to new delivery areas for improved service efficiency.
- Loaded and unloaded goods safely from vehicle ensuring proper handling of items.
- Improved customer satisfaction by ensuring timely food delivery.
- Kept cool in stressful situations, delivering all orders promptly.
- Enhanced rapport with frequent customers to ensure repeat business.
- Successfully handled multiple orders simultaneously without compromising service levels.
- Demonstrated punctuality by always arriving at work on time.
- Communicated effectively with restaurant and management for smooth operations.
- Ensured proper food storage during transportation, maintaining quality standards.
- Worked flexible hours including weekends and holidays to meet business requirements.
- Delivered meals efficiently for maximum freshness.
- Managed unexpected delays or issues, still guaranteeing on-time deliveries.
- Checked vehicle regularly for safe and efficient deliveries.
- Followed traffic laws consistently to promote safety on roads.
- Stored and delivered food while maximising food safety.
- Delivered to customers on time by following pre-calculated route and schedule.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
- Verified orders with customers upon delivery.
- Received consistently positive customer feedback on delivery times and service levels.
- Completed deliveries with smile and patient, personalised service.
- Complied with company policies and food regulations for customer health and safety.
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Covered weekend shifts to optimise service levels.
- Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
- Upheld high service standards to build customer loyalty.
- Maintained personal vehicle to roadworthy standards to support reliability.
- Utilised GPS navigation systems to optimise route planning.
- Avoided road congestion by taking alternative routes where possible.
- Complied with all traffic and safety laws while representing company.
- Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
- Applied personal road knowledge and GPS application to set shortest routes.
- Accepted and organised work requests using company app.
- Selected most appropriate route, accounting for weather and road closures.
- Submitted required documentation upon journey completion.
- Assessed passenger fees, collected monies and secured cash against theft.
Healthcare Assistant - Theatres
Doncaster and Bassetlaw NHS Foundation Trust
Doncaster, South Yorkshire
08.2008 - 08.2022
- Coordinated with multidisciplinary healthcare team, ensuring comprehensive care and support.
- Provided training to healthcare staff on correct use of new medical devices, enhancing patient care quality.
- Provided vital signs monitoring during emergencies, facilitating appropriate treatment decisions by healthcare professionals.
- Provided quality patient care before and after surgery, ensuring comfort and recovery.
- Assisted medical professionals for smooth operation of healthcare services.
- Administered medication to patients as prescribed by healthcare professionals.
- Collaborated with multi-disciplinary teams for cohesive healthcare delivery benefiting patients' recovery process.
- Administered anaesthetic agents to prepare patients for surgery.
- Administered first aid procedures to provide immediate healthcare assistance.
- Participated in regular team meetings, fostering collaborative healthcare environment.
- Promoted healthcare services for improved patient understanding and compliance.
- Coordinated with healthcare professionals to offer comprehensive care for individuals suffering from mental illnesses.
- Prepared patients for surgery, resulting in less pre-operative anxiety.
- Conducted pre-operative preparations efficiently, ensuring readiness for surgery procedures.
- Maintained sterilisation protocols in surgery room to ensure safety of patients.
- Liaised with family members, providing necessary updates on post-surgery progress.
- Kept abreast of healthcare policies and changes to maintain compliance always.
- Liaised with healthcare professionals to maintain smooth clinic operations.
- Facilitated staff training sessions, ensuring updated knowledge on latest healthcare practices.
- Monitored and enforced medical practice compliance, supporting CQC and NHS/CCG quality monitoring inspections.
- Examined pulse rate, blood pressure and temperature of patient to determine readiness for surgery.
- Administered medications as directed by healthcare professionals, ensuring client's well-being.
- Responded promptly to changes during surgery by adjusting levels of administered anaesthetics; maintained stable conditions throughout procedures.
- Collaborated with physicians to implement best practices in patient care, enhanced overall healthcare experience.
- Collaborated with nursing staff in patient preparation for surgery, ensuring comfort and readiness.
- Ensured strict adherence to healthcare regulations within department.
- Conducted preoperative preparations for patients thus reducing anxiety levels before surgery.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Collaborated with fellow assistants to create efficient working routine.
- Increased efficiency by organising daily workloads based on surgery schedules.
Healthcare Assistant - NHS
Rotherham, Doncaster & South Humber NHS Trust
Doncaster, South Yorkshire
11.2003 - 08.2008
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Escorted patients for tests or procedures within hospital premises whilst ensuring their safety and comfort.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted in patient care, improved comfort and well-being.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Ensured infection control measures were adhered to strictly for safe environment for both staff and patients alike.
- Collaborated with nurses to provide comprehensive patient care, ensuring smooth recovery path.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Actively developed professional healthcare competencies through regular training.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Positioned, lifted and transported patients with limited mobility.
- Provided basic health education to patients for proper self-care post discharge.
Ambulance driver
South Yorkshire Ambulance Service
Doncaster, South Yorkshire
10.1999 - 10.2003
- Conducted routine maintenance checks on emergency medical equipment, ensuring readiness at all times.
- Performed pre-trip inspections before every journey, reducing chances of mechanical failures during transit.
- Navigated efficiently through traffic using advanced knowledge of local routes and GPS technology.
- Assisted in lifting patients onto stretchers or into ambulance, demonstrating physical strength and care for patient wellbeing.
- Ensured patient comfort during transport by adhering to safety protocols and maintaining calm demeanour.
- Completed necessary paperwork after each trip promptly, keeping up-to-date records.
- Adhered strictly to traffic regulations even in urgent situations, prioritising public safety.
- Displayed exceptional driving skills even in adverse weather conditions, ensuring patient safety at all times.
- Provided basic first-aid care to patients during transport, enhancing their comfort levels.
- Demonstrated excellent communication skills when liaising with hospital staff regarding patient conditions and expected arrival times.
- Treated all patients with respect and dignity irrespective of their background or condition.
- Kept detailed logs of travel distances and times to ensure accurate records were kept.
- Drove vehicles safely and legally, prioritising passenger, staff and public wellbeing.
- Helped patients with mobility through safe manual lifting and manoeuvring.
- Communicated calmly and compassionately with patients for excellent levels of care.
- Eased patient nerves ahead of transfer and appointments through kindness and reassurance.
- Transferred non-emergency patients to hospital settings for prompt appointment attendance.
- Navigated routes effectively to minimise delays during hospital transfers.
- Applied personal road knowledge and GPS application to set shortest routes.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Selected most appropriate route, accounting for weather and road closures.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Used equipment to help load and unload passengers with physical disabilities.
- Operated ambulance equipment proficiently to ensure smooth operations during emergencies.
TV Retuner
Channel 5
Doncaster, South Yorkshire
05.1996 - 12.1997
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Applied positive customer service approach to increase satisfaction levels.
- Successfully delivered on tasks within tight deadlines.
Coach trimmer
British Rail Engineering
Doncaster, South Yorkshire
08.1974 - 05.1996
- Utilised advanced tools efficiently for precise trimming.
- Executed complex patterns skilfully to improve overall aesthetic appeal.
- Performed comprehensive assessments for identifying wear and tear in vehicle interiors.
- Ensured longevity of vehicle interiors with meticulous trimming procedures.
- Cut foam and fabric to exact size requirements to minimise waste and maximise profit.
- Used knowledge of precision, hand and power tools to accurately select equipment according to design requirements.
- Applied ornamental trims, buckles and buttons to enhance upholstery appearance.
- Installed upholstery in railway cars.
Education
O levels - School
Doncaster High School For Boys
Doncaster 09.1969 - 07.1974
Skills
- Point of sale operation
- Outstanding patience
- Proactive work ethic
- Cash handling proficiency
- Bagging efficiency
- Customer satisfaction focus
- Barcode scanning
- Cash drawer balancing
- Electronic payment processing
- Cash handling
- Customer Service
- Customer relations
- Cash management
- Numeracy
- Customer greeting
- Mathematical strengths
Affiliations
- Shopping
Timeline
Food delivery driver
Harry's Fish & Chip Restaurant
04.2024 - Current
Healthcare Assistant - Theatres
Doncaster and Bassetlaw NHS Foundation Trust
08.2008 - 08.2022
Healthcare Assistant - NHS
Rotherham, Doncaster & South Humber NHS Trust
11.2003 - 08.2008
Ambulance driver
South Yorkshire Ambulance Service
10.1999 - 10.2003
TV Retuner
Channel 5
05.1996 - 12.1997
Coach trimmer
British Rail Engineering
08.1974 - 05.1996
O levels - School
Doncaster High School For Boys
09.1969 - 07.1974
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