Summary
Overview
Work history
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Christopher Marks

Leighton Buzzard,UK

Summary

Motivation and Approach

Driven by a strong motivation to leverage personal strengths effectively, Committed to ongoing learning and strategic problem-solving. I build authentic relationships and excel at organizing teams and resources for optimal results. My decision-making is analytical and thoughtful, consistently enhancing efficiency and enabling innovative growth.

Leadership and Collaboration

With proven leadership skills, I have experience managing cross-functional teams and collaborating with stakeholders. I am adept at imparting a clear vision to create cohesive, high-performance teams. My approach fosters both continuous improvement and the professional growth of colleagues.

Operational Excellence

Well-versed in lean methodologies, I have hands-on experience leading and implementing lean principles within business processes. My efforts have played a significant role in achieving business growth, streamlining operations, and fostering continuous improvement throughout the organization.

Experience in Fast-Paced Environment's

My extensive experience and strong work ethic in dynamic, fast-paced settings enable me to utilize leadership and improvement methodologies to optimize processes and deliver quality products on time. I am eager to discuss how my background and skills can contribute to the continued success of your business.

Ready to apply 15 years of experience to challenging new role at [Company].

Overview

17
17
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification

Work history

Operational Excellence (OpEx), Senior Manager

RTX – Collins Aerospace _ B/E Aerospace (UK) Ltd
Leighton Buzzard, Central Bedfordshire
01.2021 - 05.2025
  • Responsible for all Kaizen activities across various business units while coordinating people, processes, projects and technology to boost productivity and value. Reducing waste and inefficiencies while supporting quality and customer satisfaction. Completed RTX Expert training in Agile Lean methodologies to deliver customer value and support business success.
  • Responsible for business unit Hoshin Kanri Strategy / goal alignment across multiple global units
  • Specific, Measurable, Achievable, Relevant, Timely (SMART)
  • Frequently Discussed, Ambitious, Specific, Transparent. (FAST)
  • Collaborative, Limited, Emotional, Appreciable, Refinable. (CLEAR)
  • Shigoto Shiji, implementing work instruction across multiple functions
  • Led global Kaizen initiatives to increase production efficiency and reduce waste.
  • Facilitated cross-functional Kaizen events to eliminate process bottlenecks.
  • Developed and delivered Lean training, improving process understanding.
  • Implemented visual management systems, enhancing KPI transparency & on-time delivery. GEMBA
  • Responsible for Cell design evaluation and improvement
  • Lead value stream mapping, current and future state with implementation plans.
  • Process mapping and SIPOC development for all departments.
  • Problem resolution with A3, DMAIC, Fault Tree, Sologic and other tools.
  • Implementation of Hoshin Kanri, sharing of improvements and Standard Work for Leaders.
  • Implemented, 5s, Takt Time, Heijunka leveling of production and workload.
  • Led global cross-functional Kaizen events that yielded significant results. These initiatives focused on eliminating process bottlenecks and enhancing overall efficiency. Key outcomes include:
  • Increased Production Efficiency: Kaizen events boosted production efficiency by fixing workflow inefficiencies.
  • Waste Reduction: By concentrating on ongoing improvement, these events contributed to reducing waste and optimizing resource usage.
  • Enhanced Process Understanding: Lean training helped participants better understand their processes, leading to smoother operations.
  • Enhanced KPI Transparency: Visual management systems improved KPI transparency and ensured timely delivery.
  • Championed a customer-focused approach, leading to improved service delivery.
  • Coordinated cross-functional teams to facilitate comprehensive process improvements.
  • Developed standard operating procedures for consistent output quality.
  • Facilitated change management initiatives, enhancing overall operational efficiency.
  • Created strategic plans, resulting in enhanced organisational growth.
  • Streamlined workflow by implementing efficient process improvement strategies.
  • Promoted a culture of continuous improvement for increased organisational efficiency.
  • Implemented cost-cutting measures, reducing waste throughout the organisation.
  • Conducted regular audits to ensure compliance with set procedures and standards.
  • Achieved streamlined operations with introduction of Lean Six Sigma methodologies.
  • Directed project management activities for timely delivery of projects.
  • Led strategic planning meetings, resulting in clear business objectives.
  • Developed new marketing campaigns to boost brand awareness.
  • Negotiated major contracts, achieving favourable terms for the company.
  • Implemented cost-saving initiatives to drive profitability.
  • Driven change management initiatives resulting in organisational agility.
  • Established robust customer relationships for long-term business growth.
  • Mentored junior managers, fostering a culture of continuous learning.
  • Improved staff productivity through effective workforce management techniques.
  • Managed conflict resolution within teams, ensuring smooth workflow.
  • Built strong partnerships with stakeholders for mutual benefit.
  • Implemented operational improvements to reduce costs and drive revenue in alignment with corporate objectives.
  • Ensured regulatory compliance through meticulous auditing procedures.
  • Enhanced team performance with regular coaching and feedback sessions.
  • Successfully managed risk assessment procedures by adopting industry best practices.
  • Optimised supply chain processes with vendor negotiations.
  • Forecasted operational needs and allocated resources to meet business demands.
  • Monitored team performance and provided constructive feedback to address challenges.

Engineering Excellence Galleys, Senior Manager

RTX – Collins Aerospace _ B/E Aerospace (UK) Ltd
Leighton Buzzard, Central Bedfordshire
01.2019 - 01.2021
  • Accountable for developing reliable and efficient systems by benchmarking industry best practices to quickly provide high-quality products and services on time.
  • Implemented and expanded the Continuous Improvement framework utilizing Six Sigma and Lean methodologies.
  • Trained Lean principles in engineering, reducing rejects and enhancing first-time pass rates.
  • Implemented standardized work processes and established control boards (SPQDC) for tracking Key Performance Indicators (KPIs).
  • APQP and Design for Manufacturing.
  • FMEA implementation
  • Root cause investigation, 8D, A3, DMAIC
  • Drafted the first SMEP, Systems Management Engineering Plan development
  • HISM, Head of independent monitoring for DOA
  • Led strategic planning meetings, resulting in clear business objectives.
  • Directed project management activities for timely delivery of projects.
  • Enhanced team performance with regular coaching and feedback sessions.
  • Established robust customer relationships for long-term business growth.

Quality Assurance & Configuration Senior Manager, Interiors

Rockwell Collins _ B/E Aerospace (UK) Ltd
Leighton Buzzard, Central Bedfordshire
01.2016 - 01.2019
  • Two teams responsible for different tasks: one maintains systems and product assurance, while the other ensures product quality, between enabling the airworthiness release and issuing EASA Form 1s.
  • Spearheaded compliance initiatives, improving AS9100 certification audit scores.
  • Introduced CM systems for Galley projects, enhancing traceability.
  • Supported project baseline & configuration across cross-functional teams.
  • Championed Technical Review Board (TRB), Change Control Board manager/controller
  • Owner of Corrective Action Board (CAB) organizer
  • NPI configuration and Quality aspects
  • Built strong partnerships with stakeholders for mutual benefit.
  • Improved staff productivity through effective workforce management techniques.
  • Fostered a positive work environment that encouraged creativity and innovation.
  • Enhanced team performance with regular coaching and feedback sessions.

Quality Assurance Manager, Interiors

Rockwell Collins _ B/E Aerospace (UK) Ltd
Leighton Buzzard, Central Bedfordshire
11.2013 - 01.2016
  • Responsible for all aspects of quality, developing and implementing quality processes and control systems, managing and coordinating QA activities, communicating quality standards and expectations, addressing quality issues, and providing internal audits according to planned schedules.
  • Delivered global quality assurance projects from proposal to certification.
  • Successfully managed audits & implemented CM systems with measurable ROI.
  • Held EASA Form 4 responsibility for Production Organization Exposition (POE).
  • Accountable for AS9100, Part 21 G & M
  • Responding to customer complaints and feedback (MFA)
  • Developing and implementing quality improvement documentation and initiatives
  • Resource Planning and conducting product test and inspection.
  • Advance Product Quality Planning (APQP), Production Part Approval Process (PPAP)
  • First Article Inspection, Coordination
  • Jiboka, Building quality in manufacturing and design to stop and fix problems
  • Reduction of waste, unevenness, overburden. Muda, Mura, Muri.
  • Developed comprehensive quality control procedures ensuring optimal product manufacture.

Deputy Quality Manager – AS9100, EASA Part 21g & 145

GKN ATS
Luton, Bedfordshire
01.2012 - 11.2013
  • Company Overview: GKN ATS supports aircraft ranging from supersonic military jets to commercial planes. Administered AQAP 2110, AS9100, BS EN ISO 9001:2008, EASA 145, and Part 21G standards, handling military and civil contracts for electro-thermal ice protection and canopy transparency supply.
  • Responsible for F-35 nose cone ICE protection production. Taking the failing red program to deliver on time within six months.
  • Accountable for manufacturing, testing, and ensuring the product meets the highest quality and safety requirements.
  • Established quality for high-performance cockpit canopies and specialised coatings.
  • Being committed to continuous improvement and customer satisfaction
  • Maintained safety standards, achieved high level of workplace safety.
  • Enhanced customer satisfaction by ensuring stringent quality control measures at all levels.
  • Established strong relationships with suppliers to ensure supply chain integrity.
  • Facilitated internal audits for regulatory compliance and continuous improvement.

Senior Quality Assurance Engineer

Lockheed Martin UK
Ampthill, Central Bedfordshire
01.2008 - 12.2011
  • Quality Lead for multiple LMUK Ampthill Vehicle Systems and Sustainment Programs over the two years, supporting Supplier Quality Engineers as needed. Ensuring effective management and implementation of the company Product Development Process (PDP) and applicable Command Media. Driving Quality Requirements across the program team and working with all Business Areas for compliance. Serving as Control Account Manager for Mission Assurance (Basis of Estimate) on the current program. Experience includes program support and manufacturing.
  • Bids and Proposals. A key member of a multi-functional collaborative team, providing support by capturing customer requirements and validating processes. Responsible for supporting and improving existing techniques and capabilities using various tools.
  • Development. I specialize in capturing customer requirements and guiding development projects through the concept development phase. Our team provides technical support and solutions using DFSS (Design for Six Sigma – FMEA) to ensure that projects meet quality, cost, and delivery objectives.
  • Manufacturing and production. As a key member of multidisciplinary collaborative teams, I provide manufacturing solutions aimed at reducing waste, integrating vehicle systems, and optimizing assembly processes. I also support and improve existing methods while validating equipment capabilities to enhance production efficiencies.
  • Project management. Develop manufacturing process instructions, coordinate activities within project WBS elements, identify risks, and plan for schedule improvements.
  • Problem solving. Utilizing Six Sigma techniques such as Design for Manufacture/Assembly (DFM/A), Quality Function Deployment (QFD), root cause analysis, measurement systems analysis, process mapping, and Design of Experiments (DOE).
  • Application of quality tools. Adhering to A.S.9100, T.S. 16949, Q.S.9000, ISO 9001, & ISO 14001 standards involve FMEA, capability studies, control documentation procedures, SPC (Statistical Process Control), 8D analysis, divisional procedures, work instructions, setting guides, and risk assessments.
  • Additional Roles
  • Senior Quality Assurance Engineer, Whitlock Steering Ltd (2004 – 2008)
  • Home Care Co-Ordinator, Buckinghamshire County Council (2003 – 2004)
  • Production Engineer, Boss Trucks Manufacturing Ltd (1999 – 2003)
  • Self-Employed – Forklift Repairs, Various Roles including Maintenance & Warehouse
  • Reduced defect rates by implementing robust testing frameworks.
  • Fostered a culture of continuous improvement within the team.
  • Led the development of QA strategies for optimal results.
  • Improved system reliability with comprehensive error detection processes.
  • Conducted inspections to ensure adherence to industry standards.
  • Achieved project objectives by coordinating cross-functional teams.
  • Established open communication channels for smooth workflow coordination.
  • Initiated preventive measures to mitigate potential risks.
  • Streamlined test procedures, improving overall productivity levels.
  • Drove consistent delivery of high-quality products by enforcing strict quality control measures.
  • Collaborated with software developers to enhance product design and functionality.
  • Authored detailed QA reports, providing key insights into product quality.
  • Increased customer satisfaction levels through the delivery of top-tier products.
  • Upheld compliance regulations by conducting regular audits and assessments.
  • Maintained up-to-date knowledge on industry trends and technologies, ensuring cutting-edge operations.
  • Streamlined operational efficiency through process optimisation efforts.
  • Improved product quality by completing company, system and compliance audits.
  • Submitted performance reports, identifying shortfalls and facilitating improvement actions.
  • Coordinated closely with appropriate teams to implement necessary process and procedural changes to prevent quality issue recurrence.
  • Collaborated with engineering team to communicate and achieve quality standards and outputs.
  • Investigated customer complaints to address areas of improvement and eliminate non-conformances.
  • Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
  • Updated relevant documentation, checking for accuracy and relevance.
  • Drafted corrective actions for non-conforming products and continued quality improvements.
  • Corresponded with teams and across sites to consistently apply best practices across organisation.
  • Validated quality processes and identified operational and performance qualifications.
  • Created and issued Standard Operating Procedures for team members to follow.
  • Collated, analysed and provided information through concise reports, seeking constant improvement opportunities.
  • Developed and implemented tactical solutions to resolve problems, enabling optimised customer satisfaction.
  • Engaged with and assisted stakeholders with queries to resolve problems and identify further improvements.
  • Worked with production teams to facilitate smooth transition from design and testing to full-scale manufacturing.
  • Investigated design failures in field to determine necessary corrections in future iterations.
  • Oversaw field projects implementing engineering designs and maintained strict compliance with specifications and applicable codes.
  • Tested and evaluated cutting-edge equipment to drive further development.

Education

SAC Diploma - Psychology

Stonebridge Associated Colleges
Distance Learning

Skills

  • Lifelong Learning: Proactively absorb emerging trends and forward-thinking ideas to continually improve performance
  • Innovative Problem-Solving: Identify challenges quickly and implement targeted solutions to optimize processes
  • Relationship Building: Cultivate trusted, individualized connections that foster collaboration and shared success
  • Organizational Excellence: Coordinate resources and streamline team efforts to ensure seamless project execution
  • Strategic Decision-Making: While exercising careful deliberation, balancing intuition with data-driven insights for effective results

Certification

  • Business Management Program - Mini- MBA (1247997-174-557-4166) April 2025
  • Diploma Strategic Management (1247997-174-541-5944) April 2025
  • Project Management (1247997-174-584-8804) April 2025
  • Strategy and Operations (1247997-174-507-2881) April 2025
  • Basics of Strategic Management (1247997-174-482-495) 16 April 2025
  • Certified in RTX CORE, Six Sigma, Lean Principles, EXPERT March 2023
  • Operational Excellence Foundation, December 2022
  • Diploma in Sustainable Energy, (12784-47647-21795) November 2020
  • Diploma in Electrical Studies, Revised 2017 (AC-1270-13838747) November 2020
  • PAT – Portable Appliance Testing Training Course, (12784-6614-21795) November 2020
  • Advance Electrical Safety & Portable Appliance Testing Training, (12784-59075-21795) November 2020
  • IOSH Managing Safety, Cert No 647828 March 2019
  • Human Factors & Error Management, November 2017
  • Agile Scrum Advance, LinkedIn December 2013
  • Waterfall to Agile Project Management, LinkedIn December 2013
  • SQA certification Training Program, Pratt & Whitney, September 2017
  • Subcontract Program Management, Lockheed Martin, October 2008
  • Operational Excellence Work-Out and Kaizen Facilitator, December 2007
  • Protection of Vulnerable Adults, Level 1 & 2 Course, July 2004
  • SAC Diploma Education in Psychology, (4832), October 2003
  • Engineering (Buxton) BX-BSC-CSM-14-08-03, August 2003
  • SAC Diploma Counselling Skills, (MARIO3PS), May 2003
  • 4th Edition (IACET) Auditing, (CQA), May 2002
  • NEBSM Full Certificate in Management, NVQ Level 3, (NC100000564511), April 2002
  • Engineering Production, NVQ Level 2, (1289963/001), April 2001
  • EASA Part 21 Subpart G, Production Organization (CAA Form 4 Holder) March 2015
  • EASA Part 21 Subpart J, Understanding and Optimizing your Design Organization (DOA) September 2016
  • EASA Part 145 Subpart M, Management Responsibilities in approved organizations – August 2016
  • EASA Part 21 Subpart J, Auditing Masterclass - Baines Simmons, October 2016

Accomplishments

  • Managed the Lock-Out-Tag Out initiative for site machinery, with documents and instructions.
  • Project managed site, Total Productive Maintenance (TPM) Initiative creating documents and training material.
  • Improvements were implemented to enhance manufacturing efficiency, resulting in a 133% increase in work completion within the turnaround time.
  • Revenue increased by 93% within one year due to CI initiatives undertaken and recorded.
  • Improvements in planning and schedule management processes have resulted in a reduced backlog of customer orders and improved On-time delivery.
  • The Hosin Kanri X matrix translates strategic goals into annual objectives and initiatives, with group oversight to ensure progress across business units.
  • Deployment of Safety, People, Quality, Delivery & Costs (SPQDC) boards throughout business units.

Timeline

Operational Excellence (OpEx), Senior Manager

RTX – Collins Aerospace _ B/E Aerospace (UK) Ltd
01.2021 - 05.2025

Engineering Excellence Galleys, Senior Manager

RTX – Collins Aerospace _ B/E Aerospace (UK) Ltd
01.2019 - 01.2021

Quality Assurance & Configuration Senior Manager, Interiors

Rockwell Collins _ B/E Aerospace (UK) Ltd
01.2016 - 01.2019

Quality Assurance Manager, Interiors

Rockwell Collins _ B/E Aerospace (UK) Ltd
11.2013 - 01.2016

Deputy Quality Manager – AS9100, EASA Part 21g & 145

GKN ATS
01.2012 - 11.2013

Senior Quality Assurance Engineer

Lockheed Martin UK
01.2008 - 12.2011

SAC Diploma - Psychology

Stonebridge Associated Colleges

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Christopher Marks