Christopher Lang

• Provided high-quality person-centered support and received consistently positive patient and management feedback.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.

Reason for leaving: Change in personal Circumstances.

• Conducted market research to identify potential business opportunities.
• Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
• Developed pricing structures based on current trends, and competitor activities.
• Negotiated pricing and contracts boosting growth.
• Analysed sales reports to identify trends and update strategies.
• Developed strategic partnerships for sustained growth.
• Maintained customer records in CRM systems, ensuring streamlined data process.
• Secured new business opportunities by cultivating strong relationships with potential customers.

Reason for leaving: Redundancy due to car accident injury which resulted in me being unable to drive for a length of time.

• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
• Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
• Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
• Achieved and exceeded sales targets in line with client growth across all products and services.
• Maintained contact with customers throughout sales and pre-delivery process.
• Fostered positive relationships with customers to enhance loyalty and retention.

Reason for leaving: Moved to another business with further prospects.

• Built long-term relationships with customers and generated referrals from existing clients.
• Analysed sales reports to identify trends and update strategies.
• Articulated product features in customer-centric language based on their priorities.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Presented sales data and insights to leadership to aid strategy development and planning.
• Customized promotional strategies to meet needs of different clients.
• Generated new leads and opportunities to maximise revenue.

Reason for leaving: Relocating to a new area.

• Maintained organisational compliance with applicable legislation and regulations.
• Regularly reviewed performance data, driving continuous improvements.
• Maintained compliance with industry regulations at all times.
• Fostered a high-performance culture, resulting in increased productivity.
• Built high-performing teams to achieve organisational objectives.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Established a positive work environment which promoted staff morale and productivity.

Reason for leaving: Opportunity arose to work with a high end brand.

• Managed front-of-house operations to maintain a high level of service.
• Implemented training to further develop staff based on business goals.
• Handled complaints professionally.
• Promoted a safe working environment by enforcing health and safety regulations strictly.
• Ensured customer satisfaction with prompt problem resolution.
• Led by example, embodying positive work ethic and motivating staff for peak performance.
• Maintained smooth-running business operations by delegating priorities to staff abilities.

Reason for leaving: Very seasonal, left to pursue more regular hours.

• Conducted competitive analysis to identify and capitalise on business opportunities.
• Built relationships with customers to enhance loyalty and retention.
• Articulated product features and specifications in customer-centric language based on their priorities.
• Built focused new customer pipelines.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Achieved targets in all categories.
• Maintained contact with customers through regular meetings.
• Successfully delivered on tasks within tight deadlines.

Reason for leaving: Was offered an opportunity from a contact.

• Assessed competitor activities for strategic positioning.
• Customized promotional strategies to meet customer requirements.
• Executed successful product launches, driving market penetration.
• Collaborated with stakeholders to align business goals.
• Optimised sales methods to best engage, acquire and retain customers.
• Identified opportunities to drive business growth and expansion.
• Fostered client relationships, leading to increased brand loyalty.
• Delivered high-quality results within budget and timeframe targets.

Reason for leaving: Redundancy due to UK-wide restructure.

• Handled dispute resolution; ensured customer satisfaction was maintained at all times.
• Strengthened profit opportunities through customer relationships and meeting sales objectives.
• Established and maintained positive customer relationships through superb communication.
• Key Account Management.
• Redeveloped historic territories, expanding company reach and market share.
• Understood customer needs to craft exceptional sales journeys.
• Analysed industry and competitor activities.

Reasons for leaving: Offered position with one of our supplying manufacturers.

• Improved staff retention with robust policies and procedures.
• Directed day-to-day work of employees and motivated teams to exceed objectives.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
• Regularly reviewed performance data, driving continuous improvement.
• Worked with board of directors to establish objectives and decisively lead operations.
• Oversaw all aspects of daily operations.

Reason for leaving: Company went into administration.