Christopher Jones
Port Talbot,Neath Port Talbot
Summary
Accomplished professional in ICT project management and strategic planning, with a strong focus on system optimisation and process enhancement. Proven ability to analyse technical and digital solutions, fostering positive stakeholder relationships. Expertise in leading investigative initiatives and recommending actionable improvements.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Energy analyst
Celtic Leisure
Neath, Neath Port Talbot
04.2015 - Current
- Optimised plant operations through meticulous parameter monitoring, achieving 15% energy usage reduction.
- Conducted detailed energy audits to enhance operational efficiency.
- Developed strategic plans to minimise environmental impact.
- Collaborated with engineers to implement effective energy-saving measures.
ICT technician
Celtic Leisure
Port Talbot, Neath Port Talbot
04.2008 - Current
- Troubleshoot hardware and software issues, preventing operational delays.
- Enhanced network security by implementing advanced protocols.
- Streamlined data management through effective cloud solutions.
- Provided technical support to improve user experiences.
- Managed vendor relationships to secure necessary equipment.
- Installed hardware and software, boosting system performance.
- Executed training sessions for staff, increasing ICT literacy.
- Oversaw the installation of new systems to enhance business productivity.
- Handled help desk queries promptly for customer satisfaction.
- Performed routine audits on ICT systems-ensured adherence to standards.
- Upgraded existing network infrastructure to facilitate better connectivity.
Finance assistant
Celtic Community Leisure
Port Talbot, Neath Port Talbot
04.2003 - 04.2008
- Coordinated with other teams to resolve any discrepancies in invoicing or payments.
- Completed monthly bank reconciliations to ensure financial accuracy.
- Prepared and monitored departmental budgets, ensuring effective cost management.
- Organised financial documents for easy access and retrieval during audits.
Finance Assistant
Neath Port Talbot County Borough Council
Port Talbot, Neath Port Talbot
04.2002 - 04.2003
- Streamlined financial processes by maintaining and updating filing, inventory, mailing and database systems.
- Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
- Organised financial documents for easy access and retrieval during audits.
- Maintained confidentiality of sensitive financial information as part of ethical work conduct.
- Prepared weekly sales reports, providing a clear view of business performance.
- Assisted with the preparation of annual budgets to facilitate strategic planning.
- Processed purchase orders, resulting in improved operational efficiency.
- Reviewed customer invoices for accuracy and posted information to general ledger.
Administrator assistant
Neath Port Talbot County Borough Council
Port Talbot, Neath Port Talbot
10.1996 - 04.2002
- Handled confidential information with discretion, fostering a trustful work environment.
- Managed appointments for executives, resulting in well-organised schedules.
- Coordinated travel arrangements for management staff, ensuring timely presence at meetings and events.
- Enhanced office efficiency by streamlining administrative procedures.
- Ensured up-to-date records by regularly updating the database system.
- Carried out research tasks as assigned by superiors, aiding in strategic planning initiatives.
- Supported senior managers with comprehensive secretarial tasks, leading to improved productivity.
- Filed documents, improving data retrieval processes.
Leisure attendant
Neath Port Talbot County Borough Council
Port Talbot, Neath Port Talbot
04.1993 - 10.1996
- Ensured safety of patrons by vigilantly monitoring pool area.
- Upheld high standard of professional conduct whilst dealing with patrons or colleagues.
- Managed booking systems efficiently for smooth operation of scheduled activities or classes.
- Ensured timely opening and closing of the facility according to schedule, providing seamless service to patrons.
- Enhanced guest experience by promptly addressing queries or concerns.
- Administered first aid during emergencies, guaranteeing patron's wellbeing at all times.
Beach lifeguard
Neath Port Talbot County Borough Council
Port Talbot, Neath Port Talbot
04.1991 - 04.1993
- Provided excellent customer service to visitors, answered queries confidently.
- Liaised effectively with emergency services during major incidents.
- Managed stressful situations calmly; provided reassurance to distressed individuals.
- Kept vigilant watch over swimmers, spotted signs of trouble early.
- Participated in rigorous training programmes; remained physically fit for duty.
Education
BTEC National Diploma - ICT
Afan College
Neath, Neath Port Talbot 09.1993 - 07.1995
NVQ Level 4 - Project Management
Talk Training
Cardiff 01.2019 - 07.2021
Skills
- Project management and strategic planning
- System optimisation and process improvement
- Data analysis and visualisation
- Stakeholder engagement and training delivery
- Technical troubleshooting and problem solving
- Risk assessment and mitigation
Affiliations
- Teach Children to Swim
- Watching Sport
Certification
Completed Microsoft courses in MS Server, Transact SQL, and Maintaining SQL Databases
Timeline
NVQ Level 4 - Project Management
Talk Training
01.2019 - 07.2021
Energy analyst
Celtic Leisure
04.2015 - Current
ICT technician
Celtic Leisure
04.2008 - Current
Finance assistant
Celtic Community Leisure
04.2003 - 04.2008
Finance Assistant
Neath Port Talbot County Borough Council
04.2002 - 04.2003
Administrator assistant
Neath Port Talbot County Borough Council
10.1996 - 04.2002
BTEC National Diploma - ICT
Afan College
09.1993 - 07.1995
Leisure attendant
Neath Port Talbot County Borough Council
04.1993 - 10.1996
Beach lifeguard
Neath Port Talbot County Borough Council
04.1991 - 04.1993
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