Christopher Hutton
Handcross,West Sussex
Summary
Resourceful professional with a background in customer service and crisis management. Utilises strong adaptability and reliability to enhance community engagement and ensure effective emergency response. Maintains composure under pressure while accommodating changing schedules. Focused on applying skills for career advancement in fast-paced settings.
Overview
23
23
years of professional experience
Work history
Bus Driver
Brighton and Hove Buses
Brighton, Brighton and Hove
2016.06 - 2026.03
- Ensured passenger safety by adhering to all traffic regulations.
- Used defensive driving techniques for minimising potential accidents.
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Managed difficult situations calmly, creating a peaceful environment onboard.
- Coordinated with control centres for updated route information, keeping journeys efficient.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Checked validity of passenger tickets or passes to prevent fraud.
- Report any defects on the bus, avoiding unnecessary breakdowns.
- Followed company policies strictly, upholding professional standards at all times.
Section leader
Asda
Brighton, Brighton and Hove
2009.04 - 2016.05
- Ensured smooth running of section, improved overall efficiency.
- Trained new hires, resulted in increased productivity.
- Delegated tasks effectively to meet business demands.
- Resolved conflicts within the team to maintain a harmonious working environment.
- Addressed staff concerns promptly, resulted in better job satisfaction.
- Evaluated employee performance regularly, identified areas for improvement.
- Coordinated holiday requests to avoid understaffing issues.
- Promoted a positive work environment for higher staff morale.
- Enhanced customer satisfaction by resolving issues promptly and effectively.
- Managed stock levels to reduce waste and increase profitability.
Karate instructor
Englang Karate-Do Ryobu-Kai
Brighton, Brighton and Hove
2004.01 - 2009.04
- Instructed students in karate, fostering discipline and respect.
- Trained students for competitive events, achieving high standards of excellence.
- Conducted belt grading exams to assess advancement readiness.
- Organised karate tournaments, showcasing student proficiency.
- Enhanced team spirit among students by incorporating group activities into sessions.
- Motivated students through inspirational talks, resulting in boosted morale.
- Strengthened student confidence by highlighting their improvements regularly.
- Identified areas for improvement within the class structure, optimising learning experiences.
- Coordinated with other instructors to ensure consistent teaching methods.
Event steward
Brighton Centre
Brighton, Brighton and Hove
2003.01 - 2006.01
- Ensured safety at events by managing crowd control effectively.
- Checked tickets at entrance points, preventing unauthorised access.
- Responded promptly to incidents, minimising potential disruption or harm.
- Coordinated with other staff members to deliver seamless events.
- Promoted positive guest relations through polite and professional interaction.
Education
GCSEs - Secondary School
Blatchington Mill School
Brighton, Brighton and Hove 09/2000 - 06/2005
Skills
- Punctuality and reliability
- Emergency preparedness
- Crisis handling
- Calm under pressure
- Customer support
- Schedule flexibility
- Community engagement
Affiliations
- Cooking
- True Crime Podcasts and Documentaries
- Amateur Gardener
- Interest in Psychology
Timeline
Bus Driver
Brighton and Hove Buses
2016.06 - 2026.03
Section leader
Asda
2009.04 - 2016.05
Karate instructor
Englang Karate-Do Ryobu-Kai
2004.01 - 2009.04
Event steward
Brighton Centre
2003.01 - 2006.01
GCSEs - Secondary School
Blatchington Mill School
09/2000 - 06/2005