Dependable Workshop Manager with proven experience meeting budget, quality and timeframe objectives. Analyses performance and manages teams to achieve productivity KPIs. Leads by example to motivate and engage sales and service teams.
Overview
22
22
years of professional experience
16
16
years of post-secondary education
Work history
Fleet Workshop Manager (secondment)
Southampton City Council
Southampton, Hampshire
06.2024 - Current
Enforced health and safety requirements for Staff protection, keeping accidents and company liability at minimum.
Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
Worked with clear budget targets and established successful controls to control expenditure.
Devised innovative solutions to operational challenges, thereby maximising productivity levels.
Conducted quality control checks, ensuring high standards of workmanship.
Improved workflow management with effective scheduling and resource allocation.
Troubleshot mechanical issues promptly, reducing downtime and losses.
Fleet Workshop Supervisor
Southampton City Council
southampton, Hampshire
07.2017 - 06.2024
Handled customer complaints and queries promptly, enhancing customer satisfaction levels.
Delegated tasks, ensuring fair workload distribution among team members.
Conducted performance evaluations to identify areas of improvement.
Organised schedules for efficient daily operations.
Implemented quality control standards, enhancing end-product quality.
Adapted workflow processes when necessary, increasing operational efficiency.
Reduced downtime with regular maintenance of machinery and equipment.
Conducted routine inspections of tools and equipment, maintaining optimum working condition at all times.
Supervised team members to enhance productivity levels.
Adhered to company policies, fostering a professional work atmosphere.
Coordinated with other departments to streamline operations across the organisation.
Workshop supervisor
Ace liftaway Ltd
Romsey, Hampshire
06.2010 - 10.2017
Organised schedules for efficient daily operations.
Ensured safety by implementing strict adherence to workshop regulations.
Facilitated meetings with team members to discuss progress and address concerns.
Supervised team members to enhance productivity levels.
Implemented quality control standards, enhancing end-product quality.
Coordinated with other departments to streamline operations across the organisation.
Delegated tasks, ensuring fair workload distribution among team members.
Managed workshop layout for optimal utilisation of space and resources.
Maintained inventory levels by regularly ordering necessary supplies and materials.
Adhered to company policies, fostering a professional work atmosphere.
Adapted workflow processes when necessary, increasing operational efficiency.
Handled customer complaints and queries promptly, enhancing customer satisfaction levels.
Resolved conflicts amongst staff for a harmonious work environment.
Reduced downtime with regular maintenance of machinery and equipment.
Places orders for parts and spares in line with company authorisation limits to ensure compliance to quarterly budget.
Managed and developed team of 8 in workshop environment.
HGV mechanic
Ace liftaway Ltd
Romsey, Hampshire
09.2006 - 06.2010
Adapted quickly to new technologies in the HGV mechanic sector.
Performed diagnostic tests for identifying mechanical issues.
Collaborated closely with team members to complete large-scale repair projects.
Enhanced vehicle performance by performing regular maintenance tasks.
Repaired engine faults promptly, ensuring minimal disruption to services.
Complied with industry standards during repair work for quality assurance.
Managed time effectively while working under pressure to meet deadlines.
Apprentice mechanic
Ace liftaway Ltd
Romsey, Hampshire
08.2003 - 09.2006
Supported senior mechanics to expedite repair processes.
Assisted in vehicle inspections for improved road safety.
Maintained organised workspace, improving efficiency of operations.