Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
AdministrativeAssistant

Christopher Hill

Stourbridge,Dudley

Summary

I bring a history of exceeding deadline targets and metrics for efficiency and quality. Expert in motivating and managing team members to achieve challenging objectives.

Backed up with being able to develop training mechanics to best fit the staff and environment , passing on core knowledge and find improvement along the way.

Combined with analytical problem-solving abilities and clear communication skills.

Overview

20
20
years of professional experience

Work history

Head of ITAD Operations

GreensafeIT
Kidderminster, Worcestershire
01.2021 - Current
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Supervised activities of workers and enforced safety regulations.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
  • Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
  • Directed work of labourers and specialist team members to produce quality results.
  • Analysed and improved manufacturing processes to cut costs.

Goods In Manager

DHL Bombardier
Derby, Derbyshire
01.2020 - 01.2021
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Analysed and resolved complex resource management issues for optimised scheduling.

Training coordinator

DHL Mothercare
Rugby, Warwickshire
04.2017 - 12.2019
  • Planned training schedules, prepared materials and booked necessary rooms and facilities.
  • Analysed training requirements at individual, team and organisational level.
  • Reported on training program needs and challenges, collaborating with management to address improvements.
  • Produced training and supportive materials tailored to organisational needs.
  • Worked with HR to evaluate training requirements and schedule onboarding sessions for new hires.
  • Created training needs assessments to identify skills and knowledge gaps.
  • Tracked training outcomes through consistent collection of KPI data ad participant feedback.
  • Increased accessibility to training workshops and materials by creating a training room that could cater for specific requests.
  • Improved revenue by evaluating current processes and implementing efficiencies to reduce costs.
  • Boosted employee performance, developing plans to facilitate cross-training between departments and roles.

Control room operator

DHL Tesco Frozen
Rugby, Warwickshire
10.2004 - 04.2017

Controlled the distribution of the work load to all areas of the business.

Ensured the deployment off staff catered for the volume of work in each area.

Manipulated the pick walks to increase and decrease volume when needed.

Diverted work when maintenance needed access to areas.

Managed the work load to the given targets for the shift.

Education

In House - Quantification Time and Motion study

DHL
Rugby, Warwickshire
09.2019 - 10.2019

GCSEs -

Coundon Court Comprehensive School

Sign Writing

Coventry Council City in Guilds 5 Years
Coventry

Perspex

ICI
London

Public Lighting Electrical Course

Coventry Council

Trainer A Trainer Course

DHL

Control Room Ops And Enginnering

DHL

MHE / Simon Arm

DHL

Defensive Driving

West Midlands Police

H & S Inductions

DHL

Gantry Cranes

DHL

Skills

  • Continuous improvement
  • Problem-solving
  • Workforce training
  • Quality Assurance
  • Leadership
  • Health and Safety Compliance
  • Attention to Detail

Affiliations

  • Learning Guitar
  • Walking
  • Reading
  • Gardening

Timeline

Head of ITAD Operations

GreensafeIT
01.2021 - Current

Goods In Manager

DHL Bombardier
01.2020 - 01.2021

In House - Quantification Time and Motion study

DHL
09.2019 - 10.2019

Training coordinator

DHL Mothercare
04.2017 - 12.2019

Control room operator

DHL Tesco Frozen
10.2004 - 04.2017

Gantry Cranes

DHL

GCSEs -

Coundon Court Comprehensive School

Sign Writing

Coventry Council City in Guilds 5 Years

Perspex

ICI

Public Lighting Electrical Course

Coventry Council

Trainer A Trainer Course

DHL

Control Room Ops And Enginnering

DHL

MHE / Simon Arm

DHL

Defensive Driving

West Midlands Police

H & S Inductions

DHL
Christopher Hill