Christopher Haywood
Slough,Berkshire
Summary
Dedicated professional with extensive expertise in customer support and maintenance, effective communication, and cash management. Demonstrates advanced organisational techniques and technical cleaning expertise, ensuring high standards of food handling and cleaning practices. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Technical Cleaner
Formula Facilities-Slough
Slough
01.2023 - 05.2023
- Provision of technical cleaning serives including the use of rotary floor buffing machines
- Externally cleaning telecommunications equipment
- Providing a provsionof cleaning services including toilets, kichenettes, offices, meetting rooms, and communal areas
- Must always be with commutation with work colleague and work as team and keep up to health and safty standards and report issure to supervisor.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Maintained cleanliness of technical areas by following strict hygiene and safety protocols.
- Operated specialised cleaning equipment to ensure thorough sanitisation of all surfaces.
- Collaborated with team members to establish efficient cleaning schedules and workflows.
- Conducted regular inspections of cleaning supplies and equipment to ensure readiness for use.
- Trained new staff on proper cleaning techniques and use of equipment in technical environments.
- Implemented best practices for waste disposal to comply with environmental regulations.
- Assisted in the development of cleaning procedures to enhance overall operational efficiency.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
Packer
JN FOX &Sons
10.2021 - 10.2021
- Unloading boxes from pallets heavy lifting 8kg per box 8 boxes stack
- Loading boxes to pallets for delivery
- Quality control.
- Operated packing machinery to ensure efficient packaging of products.
- Monitored inventory levels to maintain adequate supply of packing materials.
- Inspected finished products for quality assurance before shipment.
- Prepared customised packaging solutions for delicate or irregularly-shaped items, reducing return rates due to damages.
Temporary Warehouse Assistant
ao.com-Langley
11.2019 - 11.2019
- Unloading and loading of goods
- Heavy lifting e.g
- Washing machines TV ovens
- Cross checking orders with loading bays.
Temporary LL Porters - Warehouse operative
04.2019 - 04.2019
- Setting up orders for drivers to load
- Cleaning workshop
- Clocking in and out from orders.
Warehouse Operative
WHISTL
Iver, Buckinghamshire
10.2017 - 12.2018
- Preparing mail for processing
- Sagging mail to right address code
- Separating and sorting letters and parcels
- Scanning tracked parcels
- Help load lorries
- Scanning and checking international mail.
- Loaded packaged goods on to trucks for shipping.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Performed tagging and labelling of warehouse inventory.
- Recorded number and quality of products, taking appropriate action of defective items.
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
- Implemented safety protocols and conducted routine equipment inspections to uphold workplace safety.
- Coordinated with delivery drivers to optimise loading and unloading processes for improved workflow.
- Packed orders for timely dispatch to customers and retail outlets.
- Reduced damages with careful handling and storage of fragile items.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
Cleaner
Charles Contract Services - Windsor
Windsor
10.2016 - 04.2017
- Cleaning kitchen areas to required standards
- Sweeping and mopping floors
- Hoovering carpeted areas
- Cleaning all toilet areas
- Emptying bins and relining.
Cleaner
Cleaning Services-Slough
Slough
04.2016 - 09.2016
- Cleaning tables and cleaning surrounding areas
- Cleaning toilet areas
- Mopping all tiled areas
- Cleaning sinks and wiping glass down.
Dry Side Leisure Assistant
Greenwich Leisure Ltd-Iver
Iver
08.2015 - 10.2015
- Promoting memberships to customers
- Customer service duties - face to face, telephone
- Performing daily cleaning and maintenance duties
- Key holder duties
- Preparing activity areas and setting up equipment for events.
- Assisted in delivering engaging leisure activities to enhance customer experience.
- Fostered a welcoming environment with excellent interpersonal skills.
- Upheld company policies whilst handling various administrative tasks promptly.
- Handled cash register duties accurately during peak hours.
- Worked with team members to meet all diverse customer needs and provide safe and welcoming environment.
- Cleaned changing rooms, bathroom facilities and drains to maintain hygiene standards.
- Reported equipment faults to maintenance teams, enabling prompt resolution.
- Recognised risks and acted appropriately to mitigate them, upholding customer safety.
Catering/General Assistant
Windsor Leisure Centre-Windsor
Windsor
07.2006 - 08.2014
- Cash handling and credit card transactions
- Customer Service - face to face, telephone
- Daily health and safety checks of all public areas
- Staff supervision and end of day reports.
- Assisted in preparation and delivery of catering services for events.
- Maintained cleanliness and organisation in kitchen and dining areas.
- Collaborated with team to ensure efficient service during high-demand periods.
- Supported management in inventory control and stock replenishment processes.
- Engaged with customers to provide exceptional service and address inquiries.
- Coordinated with suppliers to ensure timely delivery of catering supplies.
- Trained new staff on operational procedures and health and safety standards.
- Mastered different types of cuisine, catering to diverse needs.
- Organised ingredients for planned dishes and associated garnishes.
- Used correct ingredients and ratios in preparation for different dishes.
- Monitored and recorded fridge and freezer temperatures to safely preserve stock.
- Restocked chef workstations with fresh supplies throughout shifts.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Washed, peeled and chopped vegetables to be used in dishes.
- Collected, washed and sanitised dishes and cooking utensils.
- Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
- Boosted customer satisfaction by preparing dishes to exact dietary needs.
Education
NVQ Level 2 - Sports
East Berkshire College Langley
Langley, Berkshire 09.2004 - 05.2009
Skills
- Customer Support and Maintenance
- Effective Communication
- Cash Management
- Advanced Organisational Techniques
- Food Handling and Cleaning Techniques
- Technical Cleaning Expertise
Personal Information
Hobbies: I enjoy watching and taking part in various sporting activities and gym keeping fit. I also have a keen interest in music and films. I have run 5km, 10km, and half marathons for charity and enjoy painting and decorating.
Custom
True
Affiliations
- running socail with friends and family slove puzzing games console games
Timeline
Technical Cleaner
Formula Facilities-Slough
01.2023 - 05.2023
Packer
JN FOX &Sons
10.2021 - 10.2021
Temporary Warehouse Assistant
ao.com-Langley
11.2019 - 11.2019
Temporary LL Porters - Warehouse operative
04.2019 - 04.2019
Warehouse Operative
WHISTL
10.2017 - 12.2018
Cleaner
Charles Contract Services - Windsor
10.2016 - 04.2017
Cleaner
Cleaning Services-Slough
04.2016 - 09.2016
Dry Side Leisure Assistant
Greenwich Leisure Ltd-Iver
08.2015 - 10.2015
Catering/General Assistant
Windsor Leisure Centre-Windsor
07.2006 - 08.2014
NVQ Level 2 - Sports
East Berkshire College Langley
09.2004 - 05.2009