Christopher Guo
Basingstoke,Hampshire
Summary
Hardworking service management professional with extensive experience in hospitality leadership. Skilled in business planning and organisation to maintain smooth daily operations. Leads by example to motivate high-achieving, dedicated service teams.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Head Chef
Wagamama
Camberley, Surrey
2024.07 - Current
- Managed all aspects of the kitchen, ensuring smooth operation.
- Forecasted kitchen supply needs, accurately estimating quantities to reduce wastage.
- Instituted a rotation system to minimise food waste.
- Maintained exemplary hygiene standards in the kitchen area.
- Collaborated with suppliers for fresh and quality ingredients procurement.
- Established strong rapport with team members through effective communication skills.
- Monitored inventory levels, ensured timely replenishment of stock.
- Upheld health and safety regulations at all times in the kitchen.
- Trained and managed kitchen staff, issuing disciplinary action and conducting performance reviews.
- Hired, managed and trained kitchen staff, maintaining competent service teams.
- Worked rota system to facilitate smooth flow of site operations.
- Managed company budgets and staff rota for optimum productivity and profitability.
- Oversaw rota-planning, reviewing daily staffing plans to guarantee optimal coverage.
Senior sous chef
Wagamama
Basingstoke, Hampshire
2023.07 - 2024.07
- Enhanced kitchen efficiency by streamlining workflow processes.
- Maintained high standards of food hygiene for superior customer satisfaction.
- Improved menu variety with introduction of innovative recipes.
- Assisted Head Chef to ensure smooth operations during peak hours.
- Ensured timely delivery of orders, enhancing overall dining experience.
- Managed inventory effectively, reducing unnecessary wastage.
- Demonstrated excellent leadership skills in overseeing the smooth operation of kitchen activities during busy periods.
Sous chef
Wagamama
Basingstoke, Hampshire
2022.05 - 2023.07
- Maintained high standards of food preparation by following recipes accurately.
- Delegated tasks to junior chefs for efficient kitchen operations.
- Ensured quality control with strict adherence to hygiene regulations.
- Delivered consistent culinary excellence to diners through attention to detail in plating and presentation.
Junior sous chef
Wagamama
Basingstoke, Hampshire
2021.10 - 2022.05
- Improved efficiency by streamlining food preparation processes.
- Ensured optimal kitchen cleanliness, complying with health and safety regulations.
- Received high praise from head chef through consistent performance and dedication.
- Assisted in stock management to prevent food wastage.
Kitchen team member
Wagamama
Basingstoke, Hampshire
2017.08 - 2021.10
- Achieved a clean and organised kitchen by maintaining high standards of cleanliness.
- Prepared delicious meals for customer satisfaction.
- Fostered a positive work environment with effective communication and team cooperation.
- Delivered prompt service to ensure customer satisfaction.
Education
Bachelor of Arts - Criminology ( Policing )
Middlesex University
London 2018.09 - 2021.10
Diploma of Higher Education - Business Studies
Reading College
Reading 2017.09 - 2018.08
NVQ Level 3 - Advanced Technial Diploma in Professional Cookery
Reading College
Reading 2014.09 - 2017.08
GCSEs - GCSEs
Churchmead Church of England (VA) School
Slough 2011.09 - 2014.09
Skills
- Budget management
- Purchasing and inventory
- Staff training
- Sanitation regulations compliance
- Quality control implementation
- Cost optimisation strategies
- Time management proficiency
- Restaurant software use
- Team leadership
- Effective communication
- Pressure handling
- Staff recruitment
- Profitability
- Food hygiene enforcement
- Payroll and scheduling
Timeline
Head Chef
Wagamama
2024.07 - Current
Senior sous chef
Wagamama
2023.07 - 2024.07
Sous chef
Wagamama
2022.05 - 2023.07
Junior sous chef
Wagamama
2021.10 - 2022.05
Bachelor of Arts - Criminology ( Policing )
Middlesex University
2018.09 - 2021.10
Diploma of Higher Education - Business Studies
Reading College
2017.09 - 2018.08
Kitchen team member
Wagamama
2017.08 - 2021.10
NVQ Level 3 - Advanced Technial Diploma in Professional Cookery
Reading College
2014.09 - 2017.08
GCSEs - GCSEs
Churchmead Church of England (VA) School
2011.09 - 2014.09