Hardworking service management professional with extensive experience in hospitality leadership. Skilled in business planning and organisation to maintain smooth daily operations. Leads by example to motivate high-achieving, dedicated service teams.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Head Chef
Wagamama
Camberley, Surrey
07.2024 - Current
Managed all aspects of the kitchen, ensuring smooth operation.
Forecasted kitchen supply needs, accurately estimating quantities to reduce wastage.
Instituted a rotation system to minimise food waste.
Maintained exemplary hygiene standards in the kitchen area.
Collaborated with suppliers for fresh and quality ingredients procurement.
Established strong rapport with team members through effective communication skills.
Monitored inventory levels, ensured timely replenishment of stock.
Upheld health and safety regulations at all times in the kitchen.
Trained and managed kitchen staff, issuing disciplinary action and conducting performance reviews.
Hired, managed and trained kitchen staff, maintaining competent service teams.
Worked rota system to facilitate smooth flow of site operations.
Managed company budgets and staff rota for optimum productivity and profitability.
Oversaw rota-planning, reviewing daily staffing plans to guarantee optimal coverage.
Senior sous chef
Wagamama
Basingstoke, Hampshire
07.2023 - 07.2024
Enhanced kitchen efficiency by streamlining workflow processes.
Maintained high standards of food hygiene for superior customer satisfaction.
Improved menu variety with introduction of innovative recipes.
Assisted Head Chef to ensure smooth operations during peak hours.
Ensured timely delivery of orders, enhancing overall dining experience.