Christopher Freeth
Colche,West Mersea
Summary
Dedicated and driven individual with highly relevant skills in precision craftsmanship and problem-solving. Demonstrated ability in mechanical aptitude and customer service, ensuring high-quality repairs and customer satisfaction. Capable of restoring vehicles to pristine condition and enhancing customer trust.
Well-versed in all aspects of vehicle sales and showroom management. Brings forth keen understanding of customer needs, market trends, and sales strategies to drive business growth and meet sales targets. Balances strategic planning, team leadership, and customer engagement to create high-performing, customer-centric showroom environment.
Energetic Dealership Salesperson with knack for building lasting customer relationships and driving vehicle sales. Known for creating tailored sales strategies that increase customer satisfaction and boost dealership revenue. Consistently prioritises customer needs, resulting in repeat business and positive client referrals.
Driven Car Engineering Technician with keen eye for detail and commitment to innovation. Brings strong mechanical aptitude and problem-solving skills, coupled with solid foundation in automotive systems. Ready to contribute to advancing automotive technology and improving vehicle performance.
Reliable and driven with strong work ethic and commitment to punctuality and customer satisfaction. Proficient in navigating various routes and maintaining vehicle upkeep, combined with excellent communication and organisational skills. Dedicated to ensuring timely and accurate deliveries to enhance customer experience in [Desired Position] role.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work history
Car body repairer
Haycocks Garage
East Mersea, Essex
08.2024 - 02.2025
- Adhered strictly to company guidelines while executing all assigned tasks; maintained consistent quality performance.
- Demonstrated meticulous attention to detail whilst colour matching, achieved perfect finish.
- Handled insurance paperwork for customers' convenience and swift claim processing,.
- Analysed damage extent, conducted appropriate repairs.
- Removed damaged panels using specialised equipment for precise results.
- Collaborated closely with other auto professionals, ensured comprehensive vehicle care.
- Repaired dents and scratches for improved vehicle appearance.
- Applied primer coatings to protect against rust formation.
- Maintained clean working environment; upheld health and safety standards.
- Conducted thorough inspections post-repair, assured top-quality workmanship.
- Primed vehicle surfaces for new paint job by sanding down.
- Applied heat gun to plastic components, moulding back into proper shapes.
- Installed and repaired seats, seatbelts and other interior fittings.
- Filled small holes and rusted areas with filler to improve appearance.
- Retouched repair to match surrounding areas.
- Identified and resolved electrical faults, repairing and refitted lights, security systems and other electrical components.
- Positioned, secured and repaired windows, doors and other external fittings.
- Aligned and adjusted vehicle braking system, wheels and headlights.
- Recognised and detected signs of corrosion, taking appropriate action.
- Troubleshot and maintained [Type] equipment for optimal functioning.
- Performed test runs to assess quality of finished products.
3.5t Tipper Delivery Driver
RTB Roofing Limited
Essex, Wickford
12.2021 - 01.2024
- Completed emergency deliveries successfully despite challenging conditions.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Ensured safety by regular vehicle inspections and maintenance.
- Assisted in warehouse organisation to streamline packing process.
- Coordinated delivery schedules for optimum time management.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Handled fragile items carefully, resulting in zero damage complaints.
- Improved client satisfaction by delivering packages promptly and accurately.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Reduced fuel costs with efficient route planning.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Navigated various routes efficiently, leading to increased route coverage.
- Maintained vehicle cleanliness for a professional appearance.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Car wash manager
Nano-tech ltd
Lagos, Portugal
06.2020 - 12.2021
- Pioneered the use of modern technology in car maintenance services.
- Directed daily operations to ensure consistent business performance.
- Streamlined workflow to reduce waiting time for customers.
- Improved customer satisfaction by implementing efficient car wash processes.
- Promoted eco-friendly practices, reducing water usage in the facility.
- Organised staff training sessions for improved service standards.
- Implemented new cleaning products, enhancing vehicle shine and finish.
- Managed team schedules for smooth operations during peak hours.
- Fostered positive work culture through effective team leadership.
- Introduced innovative marketing tactics, attracting new clientele base.
- Ensured quality control with regular checks on washing equipment.
- Developed customer loyalty schemes leading to repeat business opportunities.
- Assessed staff performance regularly, providing feedback and guidance where necessary.
- Upheld high sanitation standards by regularly inspecting the premises.
- Led by example in delivering exceptional service, increasing repeat custom.
- Monitored sales performance and motivated teams to increase service standards to raise profits.
- Retained knowledge of current and new stock to resolve staff and customer queries.
- Kept inventories updated to enable timely stock reorder and replenishment.
- Cashed up tills and counted takings to balance books at business close.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Trained team to upsell products and navigate POS systems.
- Adapted product range and merchandising based on market trends.
- Resolved complaints to achieve full customer satisfaction.
- Handled escalated customer concerns to build retention.
- Led daily operations to maintain smooth store running.
Restaurant waiter
Restaurante Carlos & Galyna - "a Cave"
Praia da Luz , Lagos
12.2019 - 06.2020
- Facilitated table settings and arrangement for optimal space utilisation.
- Maintained detailed knowledge of menu items to provide recommendations.
- Promoted daily specials and limited-time offerings to increase sales.
- Collaborated with kitchen staff for seamless order delivery.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Demonstrated excellent communication skills whilst taking orders from guests.
- Perfected the art of upselling beverages and desserts for profit maximisation.
- Enhanced customer dining experience by providing top-notch service.
- Navigated busy dinner rushes without compromising quality of service.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Dealt efficiently with unexpected situations like food allergies or special requests.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Managed large group reservations with meticulous attention to detail.
- Performed closing duties including cleaning and preparing tables for next day's service.
- Handled cash register operations, ensuring accurate transactions.
- Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
- Delivered prompt, efficient service to ensure customer satisfaction.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
Sales advisor
Vauxhall Motors
Brentwood, Essex
01.2018 - 12.2019
- Conducted market research, gaining insights into competitors' strategies.
- Resolved customer complaints swiftly, maintaining company reputation.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Fostered positive relationships with suppliers ensuring timely delivery of stocks.
- Collaborated with the marketing team for successful product launches.
- Coordinated special events promoting new product lines.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Participated in team meetings contributing valuable ideas for sales improvement.
- Established rapport with potential buyers to foster repeat business.
- Educated customers on warranties and return policies for transparency.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Delivered excellent customer service by addressing and resolving queries.
- Increased sales through effective negotiation and persuasion techniques.
- Boosted brand reputation with demonstration of product knowledge.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Provided customers with price information and handled financial transactions.
- Built rapport with new and existing customers to boost client retention.
- Placed customer orders, providing guidance on product delivery timeframes.
- Delivered high sales performance within budget to strict deadlines and targets.
- Demonstrated product features and functions to engage potential customers.
- Negotiated best-possible prices for maximised profit levels.
Vehicle Sales Showroom Manager
West Car Commercial Ltd.
Hornchurch, Havering
11.2006 - 12.2018
- Demonstrated thorough knowledge of various car models and features to assist customers in their buying decisions.
- Collaborated with finance teams to provide viable financing options to customers.
- Oversaw maintenance of showroom premises, creating an inviting atmosphere for customers.
- Handled customer queries for better client satisfaction.
- Liaised effectively with aftersales teams to ensure customer satisfaction post-purchase.
- Resolved customer complaints promptly, maintaining high levels of customer service standards.
- Coordinated showroom staff, resulting in increased productivity.
- Improved showroom aesthetics by implementing new display arrangements for vehicles.
- Managed vehicle showroom operations to ensure smooth customer experience.
- Facilitated test drives for prospective customers, ensuring a positive buying experience.
- Fostered relationships with clients, leading to repeat business and referrals.
- Negotiated deals with potential customers to secure sales.
- Conducted market research to understand buyer preferences and trends.
- Tracked sales performance, implementing necessary improvements as required.
- Evaluated employee performance periodically, providing constructive feedback where necessary.
- Educated customers about quality and value of company products.
- Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
- Reported to branch manager on progress made in all key areas.
- Coordinated with sales team to quickly and efficiently fulfill orders.
- Oversaw showroom checklists to guarantee sales floor standards consistently met company criteria.
- Strived to achieve monthly, quarterly and yearly showroom sales goals.
- Drove up sales and profitability by proactively and reactively following up on leads.
- Oversaw smooth and efficient running of showroom operations for optimal results.
- Initiated sales leads through direct mailing and cold calling.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Planned logistical operations for safe transportation, storage and sale of goods.
Delivery driver
Cosmic Video Amusements
Barking, Barking and Dagenham
07.2005 - 09.2006
- Handled fragile items carefully, resulting in zero damage complaints.
- Coordinated delivery schedules for optimum time management.
- Assisted in warehouse organisation to streamline packing process.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Reduced fuel costs with efficient route planning.
- Provided excellent customer service, enhancing company reputation.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Maintained vehicle cleanliness for a professional appearance.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Navigated various routes efficiently, leading to increased route coverage.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Ensured safety by regular vehicle inspections and maintenance.
- Completed deliveries with smile and patient, personalised service.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Applied personal road knowledge and GPS application to set shortest routes.
Light Fitting Technician
Lite-Plan ltd
Essex, Romford
07.2001 - 02.2005
- Streamlined operations by implementing effective troubleshooting techniques.
- Applied practical solutions to address recurring system issues, boosted productivity levels considerably.
- Followed detailed schematics to ensure precision in assembly works, improved product quality.
- Contributed to team targets by providing support during high-priority projects.
- Facilitated smoother project execution by effectively liaising with engineers and other technicians.
- Coordinated closely with wider team members for successful completion of tasks within deadlines.
- Trained junior staff on operational procedures and safety protocols, fostered skill development.
- Increased efficiency by maintaining and repairing complex technical equipment.
- Assisted in the design and development of new equipment, enhanced innovation.
- Conducted diagnostic tests for identifying faults and malfunctions.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Utilised specialist tools to assemble parts of machinery diligently.
- Executed preventative maintenance on key machines, reduced downtime significantly.
- Troubleshot and resolved technical issues to restore functionality.
- Conducted equipment inspections and safety checks to verify proper functionality.
- Programmed and operated specialised equipment and verified proper functionality.
- Collaborated with engineers, technicians and maintenance personnel to complete projects.
- Used hand and power tools to install or repair electronic components and assemblies.
- Reassembled and tested repaired equipment to verify resolution.
- Installed electronic instruments and control systems to specifications.
- Operated soldering irons to join components to assemblies and circuit boards.
Education
GCSEs -
Redden Court School
Romford 09.1996 - 01.2001
Skills
- Understanding crash dynamics
- Brake light replacement
- Workshop organisation
- Patience and precision
- Rust treatment
- Tool usage mastery
- Fibreglass repairs
- Dent repairing
- Scratch removal
- Noise detection
- Refinish competence
- Use of power tools
- Hydraulic jack usage
- Pressure handling
- Vehicle inspection
- Mechanical aptitude
- Vehicle workspace housekeeping
- Vehicle cleaning
- Body filling
- Rust removal
- Hand-eye coordination
- Vehicle knowledge
- Adhesive application
- Polisher operation
- Safety awareness
- Surface treatment
- Riveting expertise
- Customer Service
- Health and Safety
- Interpersonal communication
- Attention to Detail
- Client communication
- Conflict Resolution
- Resourcefulness
- Punctual
- Quality inspection
- Drilling and tapping
Affiliations
- food and drink
Languages
English
Native
Portuguese
Beginner
Timeline
Car body repairer
Haycocks Garage
08.2024 - 02.2025
3.5t Tipper Delivery Driver
RTB Roofing Limited
12.2021 - 01.2024
Car wash manager
Nano-tech ltd
06.2020 - 12.2021
Restaurant waiter
Restaurante Carlos & Galyna - "a Cave"
12.2019 - 06.2020
Sales advisor
Vauxhall Motors
01.2018 - 12.2019
Vehicle Sales Showroom Manager
West Car Commercial Ltd.
11.2006 - 12.2018
Delivery driver
Cosmic Video Amusements
07.2005 - 09.2006
Light Fitting Technician
Lite-Plan ltd
07.2001 - 02.2005
GCSEs -
Redden Court School
09.1996 - 01.2001
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