Christopher Dash

• Managing a caseload of 45 participants.
• Conducting meetings with participants to increase their employability by providing targeted career advice. This often includes managing high risk complex cases, so I am confident in my ability to compassionately build rapport to enhance positive employment outcomes.
• Liaising with external organisations such as other local charities to ensure any services that would benefit members of my caseload are being used effectively.
• Adhering to strict compliance in place, ensuring accurate documentation of all meetings and communications to allow for complete transparency when audited.
• CV writing, interview preparation and providing in work support once participants are in work.
• Educated clients on effective job search strategies; accelerated their employment process.

Started off as a Recruitment Consultant (180) in June 2021 and then progressed to Team Lead by August 2022. In 2024 there was a company restructure and I stepped down to a Principal Consultant level before leaving in April.

Key Responsibilities as Team Leader

• Managing a team of 4 to 7 consultants varying in levels of seniority and experience; this required me to quality check my team's work and maintain good communication within the team to keep morale high, including daily team meetings to set expectations, structure the team's day and getting updates on ongoing projects.
• Team appraisals and development- one to one meetings with my team members guiding and exploring how consultants can improve in their current role and progress in their career.
• Drove process improvements through rigorous analysis of existing procedures.
• Identified skill gaps within the team and organised relevant training sessions.
• Liaised with senior management on strategic planning initiatives, contributing valuable insights.
• Disciplinary meetings with underperforming members of the team or actions outside of process that need addressing.
• Conducting data checks on key metrics for each account and leading weekly meetings to present these to the account directors.
• Liaising with senior members of the business on strategy changes and driving these new strategies in my team, working collaboratively with other team leaders to ensure a smooth and united rollout.

Redundancy due to Covid 19 Pandemic

Key Responsibilities

• Sourcing and vetting of candidates
• Checking of right to work documents
• Writing and posting of adverts
• Personalised interview preparation
• Cold calling to secure new business
• Generating business leads
• Maintaining and Improving existing client relationships
• Carrying our detailed job qualification calls/meetings with clients to accurately understand their needs

• Member of the front of house team. Responsibilities included food and drink service, restocking and cleaning of multiple bars and running the cocktail bar on the weekends.

• Helped to categorise and log all books from the archive to be transferred for temporary storage.

• Whilst working here, both the manager and assistant manager left unexpectedly so my time here allowed me to prove my ability to learn quickly and adapt to high pressure situations as I managed the pub while they found a replacement.
• My responsibilities included; making rotas for upcoming weeks, opening and setting up the pub in the mornings, counting the tills and safe at the end of shifts, locking up, front of house service, cleaning, taking in and checking deliveries and taking bookings.

• Whilst studying at university, I started working here as front of house staff- within a year I was made team leader and shift supervisor so I have a proven ability to take on extra responsibility whilst managing my commitments outside of work.
• Bar responsibilities included providing efficient food and drink services to customers in a busy pub, whilst maintaining a clean and tidy bar space (restocking, cleaning the lines and changing barrels).
• Some of my lead responsibilities included coordinating team schedules, dealing with difficult situations with customers when needed, ordering stock, taking in and checking deliveries, counting tills and the safe, taking large quantities of money to the bank and training staff members to the expected standard.